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crowdsourcing | storytelling | citizenship | social data

People’s Insights Volume 2, Issue 9

HP Social Innovation
Relay
People’s Insights
100+ thinkers and planners within MSL-              In 2013, we continue to track inspiring
GROUP share and discuss inspiring proj-             projects at the intersection of social data,
ects on social data, crowdsourcing, story-          crowdsourcing and storytelling, with a fo-
telling and citizenship on the MSLGROUP             cus on projects that are shaping the Future
Insights Network. Every week, we pick up            of Citizenship.
one project and curate the conversations
                                                    Do subscribe to receive our weekly insights
around it — on the MSLGROUP Insights
                                                    reports, quarterly magazines, and annual
Network itself but also on the broader
                                                    reports, and do share your tips and com-
social web — into a weekly insights report.
                                                    ments with us at @PeoplesLab on Twitter.
Every quarter, we compile these insights,
along with original research and insights
from the MSLGROUP global network, into
the People’s Insights Quarterly Magazine.
We have synthesized the insights from our
year-long endeavor throughout 2012 to
provide foresights for business leaders and
changemakers — in the ten-part People’s
Insights Annual Report titled Now & Next:
Ten Frontiers for the Future of Engage-
ment.




        People’s Insights                 People’s Insights              People’s Insights
         weekly report                   quarterly magazines              Annual Report




              Volume 2, Issue 9,      Future of     HP Social
              January - March, 2013   Citizenship   Innovation Relay
What is the Social Innovation
Relay?
In 2010, HP and Junior Achievement launched an         have a significant positive social impact in their
online collaborative social innovation challenge,      local communities or around the world. With the
the Social Innovation Relay, to mobilize students      support of HP volunteers, students learn more
around the world to become social innovators.          about social innovation and the use of technology
The relay invites students between the ages            both as a collaboration tool and as a potential
of 15 – 18 from up to 13 countries to think like       solution to social issues.
entrepreneurs and develop concepts that could




Source: facebook.com/SocialInnovationRelay


Blogger Ray Maota notes that the program will help prepare students for the job market:
“The aim was to close the gap in the job market between young people who have opportunities to learn
about technology from a young age and those who come from disadvantaged backgrounds.”




                                                                                                       3
Over the past two years, 30,000 students have
submitted 1,000 social innovation concepts
under the guidance of 300 HP mentors. In its
third year, the Social Innovation Relay aims to
reach 40,000 students with the support of 22
Junior Achievement offices.




                                                                            Source: ja-ye.org

                                                                            The top 20 teams in each country qualify for
Source: facebook.com/SocialInnovationRelay                                  the Social Innovation Relay and are paired with
                                                                            HP e-mentors. Students collaborated with their
                                                                            mentors via HP Virtual Rooms or in person.
How it works
                                                                            Deepti Bansal, member of the winning team in
Students register for the Social Innovation Relay                           the U.S., reflects on her mentor’s guidance:
online and participate in interactive online case
study presentations, where HP volunteers explain                            “We would give him ideas and then he would
the concept of social innovation and go over real                           respond with questions that got us thinking
life examples.                                                              about potential problems with our idea. This
                                                                            made us think more analytically and ended up
                                                                            strengthening the project. He didn’t just give us the
                                                                            answers; he made us think for ourselves.”
                                                                            The top 10 teams participate in a national final
                                                                            held online and present their ideas to HP
                                                                            employees who volunteer as judges. One team
                                                                            is selected as the winner, presented with HP
                                                                            prizes, and qualifies for the global round of the
                                                                            Social Innovation Relay, also held online. Global
                                                                            winners win an all expense paid trip to Estonia for
Source: HP Junior Achievement Social Innovation Relay                       the Junior Achievement – Young Entrepreneurs
                                                                            Alumni Europe conference.
Students then test their knowledge with an
online quiz and win Responsible Business
Certificates if they answer 80% of the questions
correctly. Next, students brainstorm and submit
their own social innovation ideas.
As blogger Ray Maota noted:
“Following that, they group themselves into
teams of three to five members, and are required
to develop a socially innovative business idea
that would alleviate a problem affecting their
communities.”                                                               Source: 2012 Winning team in Bulgaria: Team Optimum (via: facebook.com/
                                                                            SocialInnovationRelay)




                     Volume 2, Issue 9,                 Future of     HP Social Innovation
                     January - March, 2013              Citizenship   Relay
Caroline Jenner, CEO of JA-YE Europe and Senior                                      skills among young people. HP employees
Vice President at JA Worldwide, points out:                                          volunteer their time to programs like the Social
                                                                                     Innovation Relay and various other training
“The program was designed to improve students’
                                                                                     initiatives. In fact, HP was recently awarded
business savvy, teamwork, and problem-solving
                                                                                     the Junior Achievement U.S. President’s
skills. At the same time, it improves their awareness
                                                                                     Volunteer Service Award in recognition of the
of how to create opportunities for themselves while
                                                                                     HP employees’ efforts.
also making the world a better place.”
In 2013, HP and JA introduced offline case study
presentations held at local schools and HP offices:
“Students interested in social entrepreneurship
had the opportunity to interact with HP volunteers
and to analyze contemporary examples of social
innovations. They also contributed with their ideas
of social innovation as solutions to important
problems identified in their community.”
HP employees and non-HP volunteers attended
volunteer training sessions to prep for these
presentations. The offline presentations have
been introduced in schools in Romania, Kenya
and Indonesia, and expand the reach of the
program.

HP’s Purpose
                                                                                     Source: facebook.com/SocialInnovationRelay
HP is committed to innovation in education and
with initiatives like the Social Innovation Relay,                                   HP also emerged as a top performer in
fulfills its purpose of “working with students,                                      education and human potential in the
teachers, and entrepreneurs to redesign and                                          MSLGROUP PurPle Index, which measures the
complement the learning process.”                                                    strength of engagement for the Fortune Global
HP has worked with Junior Achievement since                                          100 around PurPle opportunity areas of health,
1996, to meet this goal and develop new ways                                         environment, education, human potential and
of building entrepreneurship and business                                            purpose.




Source: Initiatives Driving Engagement in Education (view the full PurPle Index infographic here)

In addition to the Social Innovation Relay, HP has also launched initiatives like online learning- platform
HP Life to equip students and aspiring entrepreneurs with business skills and technology training.

                                                                                                                                    5
Social Innovation and youth                                 Junior Achievement’s Caroline Jenner highlights
                                                            the role that governments and businesses can
unemployment                                                play in combating youth unemployment:
Thinkers believe that collaborative social                  “Through programs like [the Social Innovation
innovation challenges help combat youth                     Relay], governments (through supportive policies
unemployment, a pressing issue especially in the            in the school system and teacher training) and
U.S. and Europe.                                            business communities (through engaging
Erin Krampetz, Co-Founder and Community                     employees and global networks) have co-invested
Director at Ashoka U highlights the need to                 in entrepreneurship and social innovation
complement educational programs with such                   education, and supported strong school-to-work
initiatives:                                                schemes—and they are achieving great results in
                                                            the fight against youth unemployment.”
“Many of today’s most pressing challenges –
climate change, to government deficits, to poverty          Other branded initiatives to tackle youth
both in the U.S. and globally – will be the job of          unemployment include Benetton’s recent
tomorrow’s leaders to address. Yet our nation’s             Unemployee of the Year challenge and CSR
institutions of higher learning, the breeding ground        initiatives from Starbucks, Citibank and Microsoft.
for future leaders, have fallen behind in their ability
to provide students with the mindset and skill set
essential to effect positive social change and to
create solutions where none seem possible.”




               Volume 2, Issue 9,      Future of      HP Social Innovation
               January - March, 2013   Citizenship    Relay
People’s Lab:
Crowdsourcing Innovation & Insights
People’s Lab is MSLGROUP’s proprietary               comment on other people’s content and
crowdsourcing platform and approach that             collaborate to find innovative solutions.
helps organizations tap into people’s insights for
innovation, storytelling and change.                 The People’s Lab crowdsourcing platform
                                                     and approach forms the core of our distinctive
The People’s Lab crowdsourcing platform              insights and foresight approach, which consists
helps organizations build and nurture public         of four elements: organic conversation analysis,
or private, web or mobile, hosted or white           MSLGROUP’s own insight communities, client-
label communities around four pre-configured         specific insights communities, and ethnographic
application areas: Expertise Request Network,        deep dives into these communities. The People’s
Innovation Challenge Network, Research &             Insights Quarterly Magazines showcase our
Insights Network and Contest & Activation            capability in crowdsourcing and analyzing
Network. Our community and gaming features           insights from conversations and communities.
encourage people to share rich content, vote/




                                                     Learn more about us at:
                                                     peopleslab.mslgroup.com | twitter.com/peopleslab
For People’s Lab solutions, contact
pascal.beucler@mslgroup.com

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HP Social Innovation Relay: People's Insights Vol. 2 Issue 9

  • 1. crowdsourcing | storytelling | citizenship | social data People’s Insights Volume 2, Issue 9 HP Social Innovation Relay
  • 2. People’s Insights 100+ thinkers and planners within MSL- In 2013, we continue to track inspiring GROUP share and discuss inspiring proj- projects at the intersection of social data, ects on social data, crowdsourcing, story- crowdsourcing and storytelling, with a fo- telling and citizenship on the MSLGROUP cus on projects that are shaping the Future Insights Network. Every week, we pick up of Citizenship. one project and curate the conversations Do subscribe to receive our weekly insights around it — on the MSLGROUP Insights reports, quarterly magazines, and annual Network itself but also on the broader reports, and do share your tips and com- social web — into a weekly insights report. ments with us at @PeoplesLab on Twitter. Every quarter, we compile these insights, along with original research and insights from the MSLGROUP global network, into the People’s Insights Quarterly Magazine. We have synthesized the insights from our year-long endeavor throughout 2012 to provide foresights for business leaders and changemakers — in the ten-part People’s Insights Annual Report titled Now & Next: Ten Frontiers for the Future of Engage- ment. People’s Insights People’s Insights People’s Insights weekly report quarterly magazines Annual Report Volume 2, Issue 9, Future of HP Social January - March, 2013 Citizenship Innovation Relay
  • 3. What is the Social Innovation Relay? In 2010, HP and Junior Achievement launched an have a significant positive social impact in their online collaborative social innovation challenge, local communities or around the world. With the the Social Innovation Relay, to mobilize students support of HP volunteers, students learn more around the world to become social innovators. about social innovation and the use of technology The relay invites students between the ages both as a collaboration tool and as a potential of 15 – 18 from up to 13 countries to think like solution to social issues. entrepreneurs and develop concepts that could Source: facebook.com/SocialInnovationRelay Blogger Ray Maota notes that the program will help prepare students for the job market: “The aim was to close the gap in the job market between young people who have opportunities to learn about technology from a young age and those who come from disadvantaged backgrounds.” 3
  • 4. Over the past two years, 30,000 students have submitted 1,000 social innovation concepts under the guidance of 300 HP mentors. In its third year, the Social Innovation Relay aims to reach 40,000 students with the support of 22 Junior Achievement offices. Source: ja-ye.org The top 20 teams in each country qualify for Source: facebook.com/SocialInnovationRelay the Social Innovation Relay and are paired with HP e-mentors. Students collaborated with their mentors via HP Virtual Rooms or in person. How it works Deepti Bansal, member of the winning team in Students register for the Social Innovation Relay the U.S., reflects on her mentor’s guidance: online and participate in interactive online case study presentations, where HP volunteers explain “We would give him ideas and then he would the concept of social innovation and go over real respond with questions that got us thinking life examples. about potential problems with our idea. This made us think more analytically and ended up strengthening the project. He didn’t just give us the answers; he made us think for ourselves.” The top 10 teams participate in a national final held online and present their ideas to HP employees who volunteer as judges. One team is selected as the winner, presented with HP prizes, and qualifies for the global round of the Social Innovation Relay, also held online. Global winners win an all expense paid trip to Estonia for Source: HP Junior Achievement Social Innovation Relay the Junior Achievement – Young Entrepreneurs Alumni Europe conference. Students then test their knowledge with an online quiz and win Responsible Business Certificates if they answer 80% of the questions correctly. Next, students brainstorm and submit their own social innovation ideas. As blogger Ray Maota noted: “Following that, they group themselves into teams of three to five members, and are required to develop a socially innovative business idea that would alleviate a problem affecting their communities.” Source: 2012 Winning team in Bulgaria: Team Optimum (via: facebook.com/ SocialInnovationRelay) Volume 2, Issue 9, Future of HP Social Innovation January - March, 2013 Citizenship Relay
  • 5. Caroline Jenner, CEO of JA-YE Europe and Senior skills among young people. HP employees Vice President at JA Worldwide, points out: volunteer their time to programs like the Social Innovation Relay and various other training “The program was designed to improve students’ initiatives. In fact, HP was recently awarded business savvy, teamwork, and problem-solving the Junior Achievement U.S. President’s skills. At the same time, it improves their awareness Volunteer Service Award in recognition of the of how to create opportunities for themselves while HP employees’ efforts. also making the world a better place.” In 2013, HP and JA introduced offline case study presentations held at local schools and HP offices: “Students interested in social entrepreneurship had the opportunity to interact with HP volunteers and to analyze contemporary examples of social innovations. They also contributed with their ideas of social innovation as solutions to important problems identified in their community.” HP employees and non-HP volunteers attended volunteer training sessions to prep for these presentations. The offline presentations have been introduced in schools in Romania, Kenya and Indonesia, and expand the reach of the program. HP’s Purpose Source: facebook.com/SocialInnovationRelay HP is committed to innovation in education and with initiatives like the Social Innovation Relay, HP also emerged as a top performer in fulfills its purpose of “working with students, education and human potential in the teachers, and entrepreneurs to redesign and MSLGROUP PurPle Index, which measures the complement the learning process.” strength of engagement for the Fortune Global HP has worked with Junior Achievement since 100 around PurPle opportunity areas of health, 1996, to meet this goal and develop new ways environment, education, human potential and of building entrepreneurship and business purpose. Source: Initiatives Driving Engagement in Education (view the full PurPle Index infographic here) In addition to the Social Innovation Relay, HP has also launched initiatives like online learning- platform HP Life to equip students and aspiring entrepreneurs with business skills and technology training. 5
  • 6. Social Innovation and youth Junior Achievement’s Caroline Jenner highlights the role that governments and businesses can unemployment play in combating youth unemployment: Thinkers believe that collaborative social “Through programs like [the Social Innovation innovation challenges help combat youth Relay], governments (through supportive policies unemployment, a pressing issue especially in the in the school system and teacher training) and U.S. and Europe. business communities (through engaging Erin Krampetz, Co-Founder and Community employees and global networks) have co-invested Director at Ashoka U highlights the need to in entrepreneurship and social innovation complement educational programs with such education, and supported strong school-to-work initiatives: schemes—and they are achieving great results in the fight against youth unemployment.” “Many of today’s most pressing challenges – climate change, to government deficits, to poverty Other branded initiatives to tackle youth both in the U.S. and globally – will be the job of unemployment include Benetton’s recent tomorrow’s leaders to address. Yet our nation’s Unemployee of the Year challenge and CSR institutions of higher learning, the breeding ground initiatives from Starbucks, Citibank and Microsoft. for future leaders, have fallen behind in their ability to provide students with the mindset and skill set essential to effect positive social change and to create solutions where none seem possible.” Volume 2, Issue 9, Future of HP Social Innovation January - March, 2013 Citizenship Relay
  • 7. People’s Lab: Crowdsourcing Innovation & Insights People’s Lab is MSLGROUP’s proprietary comment on other people’s content and crowdsourcing platform and approach that collaborate to find innovative solutions. helps organizations tap into people’s insights for innovation, storytelling and change. The People’s Lab crowdsourcing platform and approach forms the core of our distinctive The People’s Lab crowdsourcing platform insights and foresight approach, which consists helps organizations build and nurture public of four elements: organic conversation analysis, or private, web or mobile, hosted or white MSLGROUP’s own insight communities, client- label communities around four pre-configured specific insights communities, and ethnographic application areas: Expertise Request Network, deep dives into these communities. The People’s Innovation Challenge Network, Research & Insights Quarterly Magazines showcase our Insights Network and Contest & Activation capability in crowdsourcing and analyzing Network. Our community and gaming features insights from conversations and communities. encourage people to share rich content, vote/ Learn more about us at: peopleslab.mslgroup.com | twitter.com/peopleslab
  • 8. For People’s Lab solutions, contact pascal.beucler@mslgroup.com