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SOCIAL MEDIA STORYTELLING 
Using Wall Posts as a Social Narrative 
Written by Melissa Pardo 
Content Curated by Kara Clark 
October 2014
Some believe, thanks to 
social media, our average 
attention span is now 
shorter than that of a 
goldfish.
You said something?
So, with a split second 
opportunity… 
What can a brand do to capture 
fans’ and followers’ attention?
…and keep 
them engaged?
Tell them a story.
PICTURE STORIES 
Choose your 
characters, setting, and 
props to create a 
plotline across your 
timeline.
INFLUENCER STORIES 
Let your biggest, most 
influential 
ambassadors tell your 
story… 
in their own words.
USER GENERATED STORIES 
Energize fans to tell your 
brand story… 
And reward participation 
in a follow up post!
MYSTERY STORIES 
Everyone loves a 
good mystery… 
Gamify your timeline 
and boost 
engagement by using 
your posts to lead 
your witnesses.
HOW-TO’S 
Use your social posts to 
provide value to your 
fans. Simple how-to’s are 
easily shared, but also 
drive conversation.
BREAKING STORIES 
Use posts in response to 
real time events to 
instantly garner fan 
enthusiasm and 
engagement.
GRAPHIC STORIES 
Infographics are a 
creative, eye-catching 
way to tell a lot of 
story in a small space.
HOLIDAY STORIES 
There’s a holiday for 
everything. Find 
yours and give your 
fans yet another 
reason to celebrate 
your brand.
Tell me more.
You’ve got 8 
seconds.
OTHER POPULAR 
STORYBOARD TECHNIQUES
CO-CREATION 
Why do all the heavy lifting 
when, if given the chance, 
your fans will tell you 
exactly what they want to 
see. Partner with your 
community to build fun 
engaging stories.
MEMES 
Memes are, by nature: 
 Recognizable 
 Adaptable 
 Relatable 
 Spreadable 
Plug in your brand for an 
easy engagement boost!
GAMES 
Challenge your 
fans to engage 
with your brand by 
offering up a 
simple game!
MULTIPLE CHOICE 
When asked for your 
opinion you will: 
a) Give it 
b) Leave a comment 
c) Boost brand 
engagement 
d) All of the above!
THIS OR THAT 
Crowd source your 
products and drive 
branded conversation 
by using direct CTA’s 
for engagement: 
“Like” for this, 
“Share” for that.
But wait… 
There’s more!
CONTESTS 
Contests, while 
clickbait, follow up 
results posts touting 
winners and prizes 
create engaging local 
stories in the Timeline.
FREEBIES 
Because freebies.
DISCOUNTS 
Discounts and offers 
always drive clicks, but 
combine some of the 
story telling tactics 
together to gamify, drive 
sharing, and reward 
fans.
Did I miss anything?
BRANDS FEATURED 
Thanks to all the amazing brands 
on Facebook, featured in this presentation: 
Budweiser https://www.facebook.com/BudweiserUSA 
Forever21 https://www.facebook.com/Forever21 
Gap https://www.facebook.com/Gap 
Hollister https://www.facebook.com/hollister 
Charmin https://www.facebook.com/charmin 
Free People https://www.facebook.com/FreePeople 
Coors Light https://www.facebook.com/coorslight 
Flo, The Progressive Girl 
https://www.facebook.com/flotheprogressivegirl 
Dr Pepper https://www.facebook.com/DrPepper 
Intel https://www.facebook.com/Intel 
Pringles https://www.facebook.com/PringlesUS 
Coca-Cola https://www.facebook.com/cocacola 
Brisk https://www.facebook.com/brisk 
Dentyne https://www.facebook.com/Dentyne 
Bud Light https://www.facebook.com/BudLight 
Oreo https://www.facebook.com/oreo 
Dove https://www.facebook.com/DoveUS 
Hanes https://www.facebook.com/hanes 
Kohl’s https://www.facebook.com/kohls 
Chick-Fil-A https://www.facebook.com/ChickfilA 
T.J. Maxx https://www.facebook.com/tjmaxx 
Bath & Body Works 
https://www.facebook.com/bathandbodyworks 
Windows Phone 
https://www.facebook.com/windowsphone 
Krispy Kreme Doughnuts 
https://www.facebook.com/KrispyKreme
Social Media Storytelling: Using Wall Posts As a Social Narrative

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Social Media Storytelling: Using Wall Posts As a Social Narrative

  • 1. SOCIAL MEDIA STORYTELLING Using Wall Posts as a Social Narrative Written by Melissa Pardo Content Curated by Kara Clark October 2014
  • 2. Some believe, thanks to social media, our average attention span is now shorter than that of a goldfish.
  • 4. So, with a split second opportunity… What can a brand do to capture fans’ and followers’ attention?
  • 5. …and keep them engaged?
  • 6. Tell them a story.
  • 7. PICTURE STORIES Choose your characters, setting, and props to create a plotline across your timeline.
  • 8. INFLUENCER STORIES Let your biggest, most influential ambassadors tell your story… in their own words.
  • 9. USER GENERATED STORIES Energize fans to tell your brand story… And reward participation in a follow up post!
  • 10. MYSTERY STORIES Everyone loves a good mystery… Gamify your timeline and boost engagement by using your posts to lead your witnesses.
  • 11. HOW-TO’S Use your social posts to provide value to your fans. Simple how-to’s are easily shared, but also drive conversation.
  • 12. BREAKING STORIES Use posts in response to real time events to instantly garner fan enthusiasm and engagement.
  • 13. GRAPHIC STORIES Infographics are a creative, eye-catching way to tell a lot of story in a small space.
  • 14. HOLIDAY STORIES There’s a holiday for everything. Find yours and give your fans yet another reason to celebrate your brand.
  • 16. You’ve got 8 seconds.
  • 18. CO-CREATION Why do all the heavy lifting when, if given the chance, your fans will tell you exactly what they want to see. Partner with your community to build fun engaging stories.
  • 19. MEMES Memes are, by nature:  Recognizable  Adaptable  Relatable  Spreadable Plug in your brand for an easy engagement boost!
  • 20. GAMES Challenge your fans to engage with your brand by offering up a simple game!
  • 21. MULTIPLE CHOICE When asked for your opinion you will: a) Give it b) Leave a comment c) Boost brand engagement d) All of the above!
  • 22. THIS OR THAT Crowd source your products and drive branded conversation by using direct CTA’s for engagement: “Like” for this, “Share” for that.
  • 24. CONTESTS Contests, while clickbait, follow up results posts touting winners and prizes create engaging local stories in the Timeline.
  • 26. DISCOUNTS Discounts and offers always drive clicks, but combine some of the story telling tactics together to gamify, drive sharing, and reward fans.
  • 27. Did I miss anything?
  • 28. BRANDS FEATURED Thanks to all the amazing brands on Facebook, featured in this presentation: Budweiser https://www.facebook.com/BudweiserUSA Forever21 https://www.facebook.com/Forever21 Gap https://www.facebook.com/Gap Hollister https://www.facebook.com/hollister Charmin https://www.facebook.com/charmin Free People https://www.facebook.com/FreePeople Coors Light https://www.facebook.com/coorslight Flo, The Progressive Girl https://www.facebook.com/flotheprogressivegirl Dr Pepper https://www.facebook.com/DrPepper Intel https://www.facebook.com/Intel Pringles https://www.facebook.com/PringlesUS Coca-Cola https://www.facebook.com/cocacola Brisk https://www.facebook.com/brisk Dentyne https://www.facebook.com/Dentyne Bud Light https://www.facebook.com/BudLight Oreo https://www.facebook.com/oreo Dove https://www.facebook.com/DoveUS Hanes https://www.facebook.com/hanes Kohl’s https://www.facebook.com/kohls Chick-Fil-A https://www.facebook.com/ChickfilA T.J. Maxx https://www.facebook.com/tjmaxx Bath & Body Works https://www.facebook.com/bathandbodyworks Windows Phone https://www.facebook.com/windowsphone Krispy Kreme Doughnuts https://www.facebook.com/KrispyKreme

Editor's Notes

  1. 8 seconds verses 9 seconds for a goldfish
  2. Branding – art direction, lifestyle
  3. Influencer content
  4. User Generated Content
  5. Tricks - guesses
  6. Brand Publishing – seasonal content
  7. In real time
  8. Education – Infographics
  9. Holiday/Celebrations – Lessor-known
  10. Multiple choice
  11. Tricks – This or That
  12. Close with this slide and a smile.