Jen Bullett, Managing Director of Marketing at One North Interactive, helps firms understand the different types of “context” that should be considered when communicating with clients. When are they most motivated to listen to you? How should you communicate so they will listen? What specifically are they looking for and how can you deliver on that? From The 2013 Experience Lab: The Relationship Game. For more on #1NLab13, visit http://bit.ly/HRVAFX. To view a recording of this session, visit http://bit.ly/18DhQQI.