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www.hertsdirect.org
Noise, Nudge and Niggles in
the Night...Putting Behaviour Change
in context in a local Public Health
strategy
LGA Behaviour Change Conference,15 Oct 2013
Jim McManus, FFPH, CPsychol, CSci, AFBPsS
Director of Public Health
www.hertsdirect.org
Before we start
I am biased...we all are
• I am passionate about finding social science
based solutions as part of an integrated public
health strategy
• Behaviour change focusing solely on the
individual is an impoverished neo-modern
answer to a problem that isn’t that simple...real
life isn’t structured round individuals
www.hertsdirect.org
The Noise....you’ve lost me...
• Epidemiology – behaviour as a major factor
• Health Psychology – what’s that?
• Social and Organizational Psychology – Que?
• Positive Psychology – What?
• Marketing – Like, you mean, adverts?
• Behavioural Economics ...that’s nudge, right?
The reality is you need elements of all of
these in a good strategy, and you need to
know when to use them
www.hertsdirect.org
How do I make sense of all this
noise?
I must do something, but what?
www.hertsdirect.org
The Nuffield Ladder...pros and cons
www.hertsdirect.org
Problem
• Just as prescribing individual counselling for
stress can be a way of blaming the person when
the ORGANIZATION needs to change, so
focusing on changing behaviour and individual
agency when the problem is STRUCTURAL is
not a satisfactory solution
www.hertsdirect.org
Some Key Points
• Behaviour change strategems are part of, not a
replacement for whole system public action
• They are not a magic bullet
• Sometimes legislation and structural
solutions are more effective and better buys
• You need more than one behavioural change
strategy
• Behavioural change strategems work best when
balanced
www.hertsdirect.org
Systems thinking – our health occurs in a system.
So must behaviour change.
The wider determinants of Health and Local Government functions
(Must adopt a Lifecourse approach!)
The Lives people lead and whether LA functions help or
hinder healthy lifestyles (policy, service
quality, access, behavioural economics, behavioural
sciences)
The services people access such as primary care
(high quality, easy access, good follow
up, behavioural and lifestyle pathways wrap
around)
www.hertsdirect.org
Influences on behaviour
www.hertsdirect.org
First get your strategy sorted
OUR PURPOSE
to work together to improve the health and wellbeing of
the people of Hertfordshire, based on best practice and
best evidence
Priority 5:
We
understand
what’s
needed and
we do what
works
Priority 6: We
make public
health
everybody’s
business and
work together
HOW WE WILL WORK TOGETHER
(our strategic priorities: how we do it for
our County)
The
Public
Health
Outcomes
Framework
(the national
PHOF will
Help us measure
Our success)
WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT
POPULATION
(our strategic priorities: what we achieve for our County)
Priority 1:
Our
Populatio
n lives
Longer, H
ealthier
Lives
Priority 2:
Our
Population
Starts Life
Healthy
and Stays
Healthy
Priority 3: We
narrow the
gap in life
expectancy
and health
between
most and
least healthy
Priority 4: We
protect our
communities
from harm
(chemical, biolo
gical, radiologic
al and
environmental)
Building Blocks
Making better use of behavioural sciences at
individual, interpersonal, community and service levels
Behavioural sciences are a building
block of any good Public Health
Strategy...see next slide
OUR VISION:
A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy
and happy lives. We compare well with England and every area in Hertfordshire compares well
against Hertfordshire
www.hertsdirect.org
So first get your strategy
sorted
OUR PURPOSE
to work together to improve the health and wellbeing of
the people of Hertfordshire, based on best practice and
best evidence
OUR VISION:
A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy
and happy lives. We compare well with England and every area in Hertfordshire compares well
against Hertfordshire
Priority 5:
We
understand
what’s
needed and
we do what
works
Priority 6: We
make public
health
everybody’s
business and
work together
HOW WE WILL WORK TOGETHER
(our strategic priorities: how we do it for
our County)
The
Public
Health
Outcomes
Framework
(the national
PHOF will
Help us measure
Our success)
WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT
POPULATION
(our strategic priorities: what we achieve for our County)
Priority 1:
Our
Populatio
n lives
Longer, H
ealthier
Lives
Priority 2:
Our
Population
Starts Life
Healthy
and Stays
Healthy
Priority 3: We
narrow the
gap in life
expectancy
and health
between
most and
least healthy
Priority 4: We
protect our
communities
from harm
(chemical, biolo
gical, radiologic
al and
environmental)
Building
Blocks
For the
Public Health Family
Strong
Leadership
Capable, Skille
d People
Co-production
with citizens
Effective
Partnerships
Evidence and
Knowledge
Driven
Plan and
Deliver for
Localism
Whole
System
Approaches
Making better use of behavioural sciences at
individual, interpersonal, community and service levels
www.hertsdirect.org
Behavioural solutions work only as part of a
sensible public health architecture
• Seek to incoporate
behavioural sciences
as a normal part of
your strategy, based
on competence and
fitness for use only
• Think through which
problem requires
what level of action
Levels of Public Health Action
•Social
•Environmental
•Biological
•Behavioural
•Legislative
•Structural
www.hertsdirect.org
Six Levels Example - Tobacco
Levels Application to Tobacco
Social – changing social norms about health,
e.g. acceptability of binge drinking,
acceptability of taking smoking breaks
Behavioural economics, social marketing
Young people
Biological – immunisation, vaccinations,
treatments
Nicotine replacement therapy and cognitive
tools for cravings
Environmental – encouraging green transport,
reducing pollution, changing the public realm
Environmental cues, display legislation
Smokefree playgrounds
Behavioural – helping individuals to stop
smoking
Individual and group behavioural change
and support
Legislative – the smoking ban, legislation on
alcohol sales
The ban on smoking
Legislation on displays
Structural – policy changes such as workplace
health, school health policies
Workplace policies
Tobacco control partnerships
www.hertsdirect.org
Social Marketing and Behavioural Economics
have a place
www.hertsdirect.org
The StepJockey story
www.hertsdirect.org
Behaviour Change in the Hertfordshire Strategy
1. Behavioural Economics
2. Health Psychology
3. Behavioural Psych
4. Developmental
Psychology
5. Social and
Organizational
Psychology
6. Positive Psychology
7. Marketing
1. StepJockey, checkouts
2. CVD Prevention, Patient-
Clinician Consultation
3. Do Something Different
4. My Baby’s Brain
5. Prosocial behaviour-
countryside walks
6. Resilience/Bullying/how
to be a carer
7. Stoptober
www.hertsdirect.org
2nd Line – Behaviour Change 3rd Line - Activity 4th Line – Specialist1st Line – Brief Intervention
Opportunistic brief advice by
GP, pharmacist or practice
nurse
1.Identify health issue of concern
(and follow appropriate pathway
for that, e.g. obesity)
2.Assess motivation to change
3.If motivated, refer on
4.If not motivated,
1.Raise awareness of
risks.
2.Offer written
information on healthy
eating and physical
activity.
3.Raise again in 3
months.
4.Offer information
prescription
Smoking
is
primary, m
ain or only
goal
If fall into 1st or
subsequent line category
of advice within Obesity
Care Pathway refer to
Lifestyle
Programme, provided
there are no
contraindications
Discuss primary or main goal
then refer appropriately For patients with co-
morbidites
Patients who are diabetic or
have coronary heart
disease or a history of heart
problems must have referral
from appropriate primary
care team or secondary
care to participate in
programme.
Behaviour change
programme to be developed
in partnership with specialist
services
Refer to
smoking
cessation
service
Weight
loss, healt
hy living
or CVD
risk is
main or
primary
goal
Refer to
lifestyle
service
Patients with highly complex psychological or emotional
issues (e.g. depression or eating disorder.)
If not already in contact with such services, refer to IAPT
programme psychology or primary care mental health team
Towards a Health Behaviour Change Care Pathway (Version 1.0,
September 2013)
www.hertsdirect.org
The components of the Hertfordshire Approach to
Behavioural Sciences
• Within a strategy, based on strategic fit
• 6 levels of public health
• Specialist Skills building generalist skills...
• Pathways
• Positive Psychology as the fundamental lens
into behaviour change
• Behavioural science kick start unit
www.hertsdirect.org
Organizational Psychology – the Six Steps to being a
Public Health Organization
(behaviour change works at organizational and individual level)
1. Leadership commited to Public Health
2. Understand Public Health Challenges
3. Identify what each can do
4. Identify what Public Health Tools and Skills we can use
5. Consider every area of the business systematically
6. Make us an example of healthy employer and service
provider – do becomes behaviour becomes culture
www.hertsdirect.org
Thank you...lets’ hope it works!
Jim.mcmanus@hertfordshire.gov.uk

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Behaviour Change as part of a public health strategy

  • 1. www.hertsdirect.org Noise, Nudge and Niggles in the Night...Putting Behaviour Change in context in a local Public Health strategy LGA Behaviour Change Conference,15 Oct 2013 Jim McManus, FFPH, CPsychol, CSci, AFBPsS Director of Public Health
  • 2. www.hertsdirect.org Before we start I am biased...we all are • I am passionate about finding social science based solutions as part of an integrated public health strategy • Behaviour change focusing solely on the individual is an impoverished neo-modern answer to a problem that isn’t that simple...real life isn’t structured round individuals
  • 3. www.hertsdirect.org The Noise....you’ve lost me... • Epidemiology – behaviour as a major factor • Health Psychology – what’s that? • Social and Organizational Psychology – Que? • Positive Psychology – What? • Marketing – Like, you mean, adverts? • Behavioural Economics ...that’s nudge, right? The reality is you need elements of all of these in a good strategy, and you need to know when to use them
  • 4. www.hertsdirect.org How do I make sense of all this noise? I must do something, but what?
  • 6. www.hertsdirect.org Problem • Just as prescribing individual counselling for stress can be a way of blaming the person when the ORGANIZATION needs to change, so focusing on changing behaviour and individual agency when the problem is STRUCTURAL is not a satisfactory solution
  • 7. www.hertsdirect.org Some Key Points • Behaviour change strategems are part of, not a replacement for whole system public action • They are not a magic bullet • Sometimes legislation and structural solutions are more effective and better buys • You need more than one behavioural change strategy • Behavioural change strategems work best when balanced
  • 8. www.hertsdirect.org Systems thinking – our health occurs in a system. So must behaviour change. The wider determinants of Health and Local Government functions (Must adopt a Lifecourse approach!) The Lives people lead and whether LA functions help or hinder healthy lifestyles (policy, service quality, access, behavioural economics, behavioural sciences) The services people access such as primary care (high quality, easy access, good follow up, behavioural and lifestyle pathways wrap around)
  • 10. www.hertsdirect.org First get your strategy sorted OUR PURPOSE to work together to improve the health and wellbeing of the people of Hertfordshire, based on best practice and best evidence Priority 5: We understand what’s needed and we do what works Priority 6: We make public health everybody’s business and work together HOW WE WILL WORK TOGETHER (our strategic priorities: how we do it for our County) The Public Health Outcomes Framework (the national PHOF will Help us measure Our success) WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT POPULATION (our strategic priorities: what we achieve for our County) Priority 1: Our Populatio n lives Longer, H ealthier Lives Priority 2: Our Population Starts Life Healthy and Stays Healthy Priority 3: We narrow the gap in life expectancy and health between most and least healthy Priority 4: We protect our communities from harm (chemical, biolo gical, radiologic al and environmental) Building Blocks Making better use of behavioural sciences at individual, interpersonal, community and service levels Behavioural sciences are a building block of any good Public Health Strategy...see next slide OUR VISION: A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy and happy lives. We compare well with England and every area in Hertfordshire compares well against Hertfordshire
  • 11. www.hertsdirect.org So first get your strategy sorted OUR PURPOSE to work together to improve the health and wellbeing of the people of Hertfordshire, based on best practice and best evidence OUR VISION: A Healthy, Happy Hertfordshire: everyone in Hertfordshire is born healthy, and lives full, healthy and happy lives. We compare well with England and every area in Hertfordshire compares well against Hertfordshire Priority 5: We understand what’s needed and we do what works Priority 6: We make public health everybody’s business and work together HOW WE WILL WORK TOGETHER (our strategic priorities: how we do it for our County) The Public Health Outcomes Framework (the national PHOF will Help us measure Our success) WHAT WE WILL ACHIEVE WORKING FOR AND WITH OUT POPULATION (our strategic priorities: what we achieve for our County) Priority 1: Our Populatio n lives Longer, H ealthier Lives Priority 2: Our Population Starts Life Healthy and Stays Healthy Priority 3: We narrow the gap in life expectancy and health between most and least healthy Priority 4: We protect our communities from harm (chemical, biolo gical, radiologic al and environmental) Building Blocks For the Public Health Family Strong Leadership Capable, Skille d People Co-production with citizens Effective Partnerships Evidence and Knowledge Driven Plan and Deliver for Localism Whole System Approaches Making better use of behavioural sciences at individual, interpersonal, community and service levels
  • 12. www.hertsdirect.org Behavioural solutions work only as part of a sensible public health architecture • Seek to incoporate behavioural sciences as a normal part of your strategy, based on competence and fitness for use only • Think through which problem requires what level of action Levels of Public Health Action •Social •Environmental •Biological •Behavioural •Legislative •Structural
  • 13. www.hertsdirect.org Six Levels Example - Tobacco Levels Application to Tobacco Social – changing social norms about health, e.g. acceptability of binge drinking, acceptability of taking smoking breaks Behavioural economics, social marketing Young people Biological – immunisation, vaccinations, treatments Nicotine replacement therapy and cognitive tools for cravings Environmental – encouraging green transport, reducing pollution, changing the public realm Environmental cues, display legislation Smokefree playgrounds Behavioural – helping individuals to stop smoking Individual and group behavioural change and support Legislative – the smoking ban, legislation on alcohol sales The ban on smoking Legislation on displays Structural – policy changes such as workplace health, school health policies Workplace policies Tobacco control partnerships
  • 14. www.hertsdirect.org Social Marketing and Behavioural Economics have a place
  • 16. www.hertsdirect.org Behaviour Change in the Hertfordshire Strategy 1. Behavioural Economics 2. Health Psychology 3. Behavioural Psych 4. Developmental Psychology 5. Social and Organizational Psychology 6. Positive Psychology 7. Marketing 1. StepJockey, checkouts 2. CVD Prevention, Patient- Clinician Consultation 3. Do Something Different 4. My Baby’s Brain 5. Prosocial behaviour- countryside walks 6. Resilience/Bullying/how to be a carer 7. Stoptober
  • 17. www.hertsdirect.org 2nd Line – Behaviour Change 3rd Line - Activity 4th Line – Specialist1st Line – Brief Intervention Opportunistic brief advice by GP, pharmacist or practice nurse 1.Identify health issue of concern (and follow appropriate pathway for that, e.g. obesity) 2.Assess motivation to change 3.If motivated, refer on 4.If not motivated, 1.Raise awareness of risks. 2.Offer written information on healthy eating and physical activity. 3.Raise again in 3 months. 4.Offer information prescription Smoking is primary, m ain or only goal If fall into 1st or subsequent line category of advice within Obesity Care Pathway refer to Lifestyle Programme, provided there are no contraindications Discuss primary or main goal then refer appropriately For patients with co- morbidites Patients who are diabetic or have coronary heart disease or a history of heart problems must have referral from appropriate primary care team or secondary care to participate in programme. Behaviour change programme to be developed in partnership with specialist services Refer to smoking cessation service Weight loss, healt hy living or CVD risk is main or primary goal Refer to lifestyle service Patients with highly complex psychological or emotional issues (e.g. depression or eating disorder.) If not already in contact with such services, refer to IAPT programme psychology or primary care mental health team Towards a Health Behaviour Change Care Pathway (Version 1.0, September 2013)
  • 18. www.hertsdirect.org The components of the Hertfordshire Approach to Behavioural Sciences • Within a strategy, based on strategic fit • 6 levels of public health • Specialist Skills building generalist skills... • Pathways • Positive Psychology as the fundamental lens into behaviour change • Behavioural science kick start unit
  • 19. www.hertsdirect.org Organizational Psychology – the Six Steps to being a Public Health Organization (behaviour change works at organizational and individual level) 1. Leadership commited to Public Health 2. Understand Public Health Challenges 3. Identify what each can do 4. Identify what Public Health Tools and Skills we can use 5. Consider every area of the business systematically 6. Make us an example of healthy employer and service provider – do becomes behaviour becomes culture
  • 20. www.hertsdirect.org Thank you...lets’ hope it works! Jim.mcmanus@hertfordshire.gov.uk