Slides from May 7th 2014 panel event at the European SharePoint Conference in Barcelona, Spain. Sharing slides as there are several resources that people may be interested in reviewing, as well as contact details for the panelists.
How AI, OpenAI, and ChatGPT impact business and software.
How to Track, Measure, and Get Business Value Out of Social Influence
1. How to Track, Measure, and Get
Business Value out of Social Influence
Panel moderated by Christian Buckley
with Mark Kashman, Jussi Mori, Edin Kapic, and Mark Fidelman
www.sharepointeurope.com
13. Resources
• Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life by Albert-Laszlo Barabasi.
• Six Degrees: The Science of a Connected Age by Duncan J. Watts (2004). Watts was really the one who brought network science into the
mainstream, and was bleeding-edge content at the time when LinkedIn, MySpace, Ryze, Friendster and others were in full swing, prior to the era
of Facebook and Twitter. A must-read.
• Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives -- How Your Friends' Friends' Friends Affect
Everything You Feel, Think, and Do by Nicholas A. Christakis and James H. Fowler (2011) is an in-depth look at the power and possibilities of
social influence, and specifically talk about the strength of a network over that of the individual.
• Return On Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing by Mark Schaefer (2012) contains a lot of
marketing fluff, in my opinion, but does a good job of outlining the strengths of various tools and consumer websites that create and monitor
social influence data points.
• Understanding Social Networks: Theories, Concepts, and Findings by Charles Kadushin (2011) is more of a deep dive into the social networking
platforms. There’s a lot to be learned about how these sites work, and what you can then translate into internal systems or strategies, such as
through your gamification strategies.
• Bursts: The Hidden Patterns Behind Everything We Do, from Your E-mail to Bloody Crusades by Albert-Laszlo Barabasi
• You may also be interested in a blog post by Rebecca Murphy entitled 10 Vital Steps to Building Social Influence, which begins with a link to
a study that shows people do, indeed, consider popularity and influence to be two different things.
www.sharepointeurope.com
14. Christian Buckley
Chief Evangelist & SharePoint MVP
cbuck@metalogix.com
www.Metalogix.com
www.buckleyplanet.com
in/christianbuckley
@buckleyplanet
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