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E R & L 2 0 1 4
L a u r e l S a m m o n d s C r a w f o r d , M L I S
C o l l e c t i o n D e v e l o p m e n t L i a i s o n L i b r a r i a n
U n i v e r s i t y o f N o r t h T e x a s L i b r a r i e s
Breaking Silos:
Interdepartmental Collaboration for Better
Electronic Collection Development
Crawford.Breaking Silos.ER&L 2014
Agenda
 Context
 Challenges to Electronic Collection Development
 Environmental Change
 Silos in the Library
 Culture Shock
 Reach Your Electronic Collection Development
Goals
 Structure
 Staffing
 Support
 Themes and Conclusions
Crawford.Breaking Silos.ER&L 2014
Context
Crawford.Breaking Silos.ER&L 2014
Context
Low
26.48%
High
94.48%
Average
62.24%
(ARL Statistics, p.56)
Percent of materials budget spent on electronic resources at
ARL Libraries 2009-2010
Crawford.Breaking Silos.ER&L 2014
Challenges to Electronic Collection Development
Crawford.Breaking Silos.ER&L 2014
• Environmental Change
• Silos in the Library
• Culture Shock
Environmental Change
Academic librarians…continued
to navigate a ‘new normal,’
characterized by stagnating
budgets, unsustainable costs,
increased student
enrollments, and reduced
staff.
(State of America’s Libraries Report 2012)
Crawford.Breaking Silos.ER&L 2014
Evaluation Criteria
Crawford.Breaking Silos.ER&L 2014
(Adapted from Johnson, p.112-114)
Complexity of E-book Acquisition
Business Models
• Subscription
• Perpetual
ownership
(cost up front
or paid out
over a few
years)
• Pay-per-view or
Short-Term
Loan
Acquisition
Methods
• Approval plan
• Firm order
• Patron-driven
selection
• Standing order
Acquisitions
Routes
• Publisher
direct
• Aggregator
(EBL, ebrary)
• Monograph
vendor (YBP)
(Adapted from Polanka, p. 98-106)
Crawford.Breaking Silos.ER&L 2014
Purpose of Collections
Crawford.Breaking Silos.ER&L 2014
Demand
Quality
Silos in the Library
Crawford.Breaking Silos.ER&L 2014
Us Them
Culture Shock
In a 2009 survey on collegiality,
of college librarians reported
that collegiality was a problem
at their library.
(Freedman, p.377)
Crawford.Breaking Silos.ER&L 2014
The librarians reported:
•Infighting
•Personality issues
•Not getting along
•Not speaking to one another
•Low morale
Reach Your Electronic Collection Development Goals
Crawford.Breaking Silos.ER&L 2014
•Structure
•Staffing
•Support
Structure
The blurring of
traditional boundaries
has become a hallmark
of our age.
(Horava, p. 146)
Crawford.Breaking Silos.ER&L 2014
Collegiality
Collegiality Bureaucracy
• Consensus-making
• Open discussions
• Personal and social
relationships
• Job rank less prominent
• Results are not pre-ordained
• Order and control are valued
• Hierarchical
• Deference to authority
• Adherence to rules and
regulations
Crawford.Breaking Silos.ER&L 2014
(Adapted from Freedman, p.379)
Preconditions for Collegiality
Crawford.Breaking Silos.ER&L 2014
Transparency
Time
Trust
Staffing
If collection management is to
be more than a sad relic of
the past or a reactive
function with a declining
future, some leadership and
broad oversight is required.
(Horava, p. 146)
Crawford.Breaking Silos.ER&L 2014
Soft Skills
Crawford.Breaking Silos.ER&L 2014
 Understands the scholarly communications and
technological landscape
 Passion for exploring new knowledge formats and new
approaches to learning
 Capacity to cultivate trusted relationships
 Ability to thrive in the messy and the ambiguous
 Systems thinking; analytical and problem-solving skills
 Political savvy, conflict fluency, and civility
 Strong leadership
(adapted from Horava p.151 and Jaguszewski and Williams p. 14-15)
Support
Consider what a collection
does rather than what a
collection is.
(Horava, p. 150 [emphasis added])
Crawford.Breaking Silos.ER&L 2014
Support
Crawford.Breaking Silos.ER&L 2014
Themes and Conclusions
Crawford.Breaking Silos.ER&L 2014
 Transparency builds trust
 Early planning is key
 Collections are a means, not an end
 Difficulty coordinating CD activities, but…
 Public and technical services are both necessary for
good CD
 Frequent and thorough usage analysis
 Organizational structure must lose rigidity
 Fundamental change is here to stay
Contact Information
Crawford.Breaking Silos.ER&L 2014
Laurel Sammonds Crawford, MLIS
Collection Development Liaison Librarian
University of North Texas Libraries
laurel.crawford@unt.edu
(940) 565 – 3956
•References and further reading:
http://digital.library.unt.edu/ark:/67531/metadc277314
•Slides are available at http://slidesha.re/1ibnUkL

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Breaking Silos--ER&L 2014

  • 1. E R & L 2 0 1 4 L a u r e l S a m m o n d s C r a w f o r d , M L I S C o l l e c t i o n D e v e l o p m e n t L i a i s o n L i b r a r i a n U n i v e r s i t y o f N o r t h T e x a s L i b r a r i e s Breaking Silos: Interdepartmental Collaboration for Better Electronic Collection Development Crawford.Breaking Silos.ER&L 2014
  • 2. Agenda  Context  Challenges to Electronic Collection Development  Environmental Change  Silos in the Library  Culture Shock  Reach Your Electronic Collection Development Goals  Structure  Staffing  Support  Themes and Conclusions Crawford.Breaking Silos.ER&L 2014
  • 4. Context Low 26.48% High 94.48% Average 62.24% (ARL Statistics, p.56) Percent of materials budget spent on electronic resources at ARL Libraries 2009-2010 Crawford.Breaking Silos.ER&L 2014
  • 5. Challenges to Electronic Collection Development Crawford.Breaking Silos.ER&L 2014 • Environmental Change • Silos in the Library • Culture Shock
  • 6. Environmental Change Academic librarians…continued to navigate a ‘new normal,’ characterized by stagnating budgets, unsustainable costs, increased student enrollments, and reduced staff. (State of America’s Libraries Report 2012) Crawford.Breaking Silos.ER&L 2014
  • 7. Evaluation Criteria Crawford.Breaking Silos.ER&L 2014 (Adapted from Johnson, p.112-114)
  • 8. Complexity of E-book Acquisition Business Models • Subscription • Perpetual ownership (cost up front or paid out over a few years) • Pay-per-view or Short-Term Loan Acquisition Methods • Approval plan • Firm order • Patron-driven selection • Standing order Acquisitions Routes • Publisher direct • Aggregator (EBL, ebrary) • Monograph vendor (YBP) (Adapted from Polanka, p. 98-106) Crawford.Breaking Silos.ER&L 2014
  • 9. Purpose of Collections Crawford.Breaking Silos.ER&L 2014 Demand Quality
  • 10. Silos in the Library Crawford.Breaking Silos.ER&L 2014 Us Them
  • 11. Culture Shock In a 2009 survey on collegiality, of college librarians reported that collegiality was a problem at their library. (Freedman, p.377) Crawford.Breaking Silos.ER&L 2014 The librarians reported: •Infighting •Personality issues •Not getting along •Not speaking to one another •Low morale
  • 12. Reach Your Electronic Collection Development Goals Crawford.Breaking Silos.ER&L 2014 •Structure •Staffing •Support
  • 13. Structure The blurring of traditional boundaries has become a hallmark of our age. (Horava, p. 146) Crawford.Breaking Silos.ER&L 2014
  • 14. Collegiality Collegiality Bureaucracy • Consensus-making • Open discussions • Personal and social relationships • Job rank less prominent • Results are not pre-ordained • Order and control are valued • Hierarchical • Deference to authority • Adherence to rules and regulations Crawford.Breaking Silos.ER&L 2014 (Adapted from Freedman, p.379)
  • 15. Preconditions for Collegiality Crawford.Breaking Silos.ER&L 2014 Transparency Time Trust
  • 16. Staffing If collection management is to be more than a sad relic of the past or a reactive function with a declining future, some leadership and broad oversight is required. (Horava, p. 146) Crawford.Breaking Silos.ER&L 2014
  • 17. Soft Skills Crawford.Breaking Silos.ER&L 2014  Understands the scholarly communications and technological landscape  Passion for exploring new knowledge formats and new approaches to learning  Capacity to cultivate trusted relationships  Ability to thrive in the messy and the ambiguous  Systems thinking; analytical and problem-solving skills  Political savvy, conflict fluency, and civility  Strong leadership (adapted from Horava p.151 and Jaguszewski and Williams p. 14-15)
  • 18. Support Consider what a collection does rather than what a collection is. (Horava, p. 150 [emphasis added]) Crawford.Breaking Silos.ER&L 2014
  • 20. Themes and Conclusions Crawford.Breaking Silos.ER&L 2014  Transparency builds trust  Early planning is key  Collections are a means, not an end  Difficulty coordinating CD activities, but…  Public and technical services are both necessary for good CD  Frequent and thorough usage analysis  Organizational structure must lose rigidity  Fundamental change is here to stay
  • 21. Contact Information Crawford.Breaking Silos.ER&L 2014 Laurel Sammonds Crawford, MLIS Collection Development Liaison Librarian University of North Texas Libraries laurel.crawford@unt.edu (940) 565 – 3956 •References and further reading: http://digital.library.unt.edu/ark:/67531/metadc277314 •Slides are available at http://slidesha.re/1ibnUkL