10 Steps Toward Information Governance Nirvana
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Keynote originally presented at the Information Governance Conference in Hartford, CT on 9/8/2014. Most organizations have some semblance of information governance in place today, but it is often scattered across team and divisional boundaries, with no centralized authority or enforcement. The goal of this session is to provide attendees with a roadmap for decision rights and permissions, and a framework for management of roles and policies around content creation, site provisioning, storage optimization, archiving, retention and deletion.
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10 Steps Toward Information Governance Nirvana
- 1. 10 STEPS TOWARD INFORMATION GOVERNANCE NIRVANA Christian Buckley Chief Evangelist @Metalogix #InfoGovCon
- 2. Christian Buckley Chief Evangelist & SharePoint MVP Metalogix cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet
- 3. oHow important is governance in your organization/company today? oDo you know who has access to what information? oDo you treat your financial or legal records the same as other content? oDo you know who has accessed this information? oAre you subject to compliance regulations? #InfoGovCon
- 4. oIf there was a security breach, who would be held responsible? oDo you regularly run audits on usage, security, content, or permissions? oWhat reports are available to your management team and front line managers? oAre you regularly auditing your systems? oWhat does your change management process look like today? #InfoGovCon
- 6. • Fractured policies and procedures • Questions about policy authority/ownership • No clear path for enforcement
- 7. What does governance look like in your organization?
- 11. GOVERNANCE IS ABOUT TAKING ACTION TO HELP YOUR TEAM ORGANIZE, OPTIMIZE, AND MANAGE YOUR SYSTEMS AND RESOURCES.
- 12. From a practical standpoint, governance means: • Logins work • Data is secure • System performs well • Metadata applied • End users can quickly find their content • Storage is optimized • Content lifecycles in place, regularly reviewed • Legal and regulatory requirements being met
- 13. What is driving this change in your organization?
- 16. Don’t just slap some lipstick on a pig
- 17. GOVERNANCE Business Need Service Governance is the set of policies, roles, responsibilities, and processes that guide, direct, and control how an organization's business divisions and IT teams cooperate to achieve business goals.
- 19. GATHERING REQUIREMENTS IS “SIMPLE” Requirements Business Goals Initiatives Workloads BU Initiatives Workloads BU Laws and Regulations Organizational Constraints System Limitations The Foreign Account Tax Compliance Act PCI Compliance eDiscovery rules Dashboards and reporting Auditing Change Management Threshholds Geographies Performance Features
- 20. And then there’s the issue of end user education…
- 22. Develop an information governance framework
- 23. 1. CLEARLY DEFINE YOUR BUSINESS GOALS
- 24. 2. UNDERSTAND THE TARGET WORKLOADS
- 25. 3. BE CLEAR ON THE LAWS AND REGULATIONS
- 26. 4. UNDERSTAND YOUR ORGANIZATIONAL CONSTRAINTS • x
- 27. 5. KNOW YOUR SYSTEM LIMITATIONS
- 28. 6. DEFINE YOUR ROLES AND RESPONSIBILITIES
- 29. 7. BUILD OUT MANAGEMENT TOOLS AND PROCESSES
- 30. 8. AUTOMATE
- 31. 9. ESTABLISH MONITORING AND CHANGE MANAGEMENT
- 32. 10. HAVE A COMMUNICATION STRATEGY
- 33. THREE COMPONENTS TO YOUR STRATEGY: People Process Technology
- 34. BEST PRACTICES • Make governance a priority • Look at your systems holistically (a business view), regardless of where the servers sit • Clarify and document your permissions, information architecture, templates, content types, taxonomy -- and ownership of each • Define what policies, procedures, and metrics are needed to manage your environment, and then look at what is possible across your various tools and platforms
- 35. ASK YOURSELF: • • • • • • •
- 36. Thank you! cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet