Describes existing, robust technology that provides management foundation for medical marijuana/therapeutic cannabis environments - clean and verified transactions, substantive protections and controls against fraud.
2. Effective administration of therapeutic cannabis programs includes
systems and procedures for:
Eligibility Registration Treatment Management
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Clinic
Patient
• Provider Exam
• Symptoms
• Qualifying Condition
Care Giver
• Background Check
Certification Criteria
HHS Registry
• Patients
• Caregivers
• Clinics
• Renewals and on-going
eligibilities
• Prevention of
Shopping
• Doctors
• Care Givers
• Clinics
• Inventory
• Reporting
• Inventory
• Trends
• Demographics
• Outcomes
Purchase by Patient
Purchase by Care Giver
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3. Provider Exam With Castlestone - At the Doctor’s Office the patient,
the doctor, the location, the certification type and time are verified
2. Data on Card ID, Terminal Owner, Terminal Location
Merchant Code, Transaction Code, Time Stamp
(via credit card network infrastructure)
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1. . Patient
and doctor
swipe card
Doctor keys
trans. code for
therapeutic
cannabis
prescription Castlestone runs rules against each
swipe, in real time, e.g.:
• Is that swipe terminal in our
database of providers?
• Is that swipe terminal a medical
merchant code?
• Has that card been reported lost or
stolen? Are there restrictions?
• Has that card been swiped today at
another location?
• Has the card holder already been
issued a certification for therapeutic
cannabis?
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4. Anti-Shopping: these data are matched versus existing claim and
certification records looking for duplicates, multiples, matches
2. Data on Card ID, Terminal Owner, Terminal Location
Merchant Code, Transaction Code, Time Stamp
Health Insurer’s Analytics
(Can include PMP-like analytics)
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Card Swipe Details
Card Number: 5424176022824317
Name: Mitchell Clark
HealthPlan ID# 6789b
Provider ID# 0077464
Swipe Terminal ID9443C3002846
(registered to Dr. Byron Black)
Date of Transaction:1/15/14
Time of Transaction 10:06:23
Claim Details
Recipient Name Mitchell Clark
Name: Mitchell Clark
HealthPlan ID# 6789b
Provider ID# 0077464
Provider Name:
Byron Black, MD
Date of Service:1/15/14
1. . Patient
and doctor
swipe card
Doctor keys
trans. code for
Schedule II
prescription
4. Notification of existing certification stolen card,
Or other flag; can be checked on portal
3. Claim Matching
• Recipient name
• HealthPlan ID
• Provider ID
• Etc.
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5. Dispensing At the Treatment Center: Castlestone verifies the
patient/care giver ID & certification for the technician prior to filling
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Card Swipe Details- Doctor’s Office
Card Number: 5424176022824317
Name: Mitchell Clark
Plan ID# xxx-xx-6789
Prescriber ID# 0077464
Prescriber Name:
Richard Howard, MD
Rx Date: 1/15/14
Order Code: 11551
Claim Details
Recipient Name Mitchell Clark
Name: Mitchell Clark
HealthPlan ID# 6789b
Provider ID# 0077464
Provider Name:
Byron Black, MD
Date of Service:1/15/14
Card Swipe Details- Treatment Center
Card Number: 5424176022824317
Name: Mitchell Clark
Plan ID# xxx-xx-6789
Supplier ID# 0088444
Supplier Name:
ABC Clinic, Trenton NJ
Date: 1/15/14
Order Code: 11551
• Verifies provider exam
• Verifies certification information
• Verifies treatment center
• Attests that physician order came
from physician office
• Location verification of treatment
center
• Time of fulfillment
• Blocks order after fill of proper
quantity (prevent alteration)
• Blocks fill within time parameters
Clinic
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6. When referred, the doctor and/or the patient/care giver can be
contacted before the transaction is approved
2. Data on Card ID, Terminal Owner, Terminal Location
Merchant Code, Transaction Code, Time Stamp
3. Claim Matching
• Verify terminal code
• Verify medical merchant code
• Lost or stolen card?
• Previous time and location of swipe
• Existing Cert. for cannabis?, etc.
4. Approve, Deny or Refer
5. On referral, verify before taking
action, guide to counseling , or take
other action as appropriate
Health Insurer’s Analytics
(Can include PMP-like analytics)
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1. . Patient
and doctor
swipe card
Doctor keys
trans. code for
Schedule II
prescription
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7. There are many types of health claims fraud for which real time
verification and analysis is key to remediation
Castlestone's Impact
• Verify face-to-face visit/authorization with doctor, record certification
• At the clinic, verify where, when and who filled the order; control diversion and doctor
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- Fraud Scheme¹ –
1. Billing for services not rendered (12% of all
fraud)
2. Misrepresenting dates of service
3. Misrepresenting locations of service
4. Misrepresenting provider of service
5. False of unnecessary issuance of certification
drugs
- Remediation -
1. Eliminate “phantom” patients and providers
2. In real time, verify and analyze time and date
3. Verify and analyze locations in real time
4. Verify providers in real time
5. Verify and validate of physician in real time
shopping
¹ Source: Fraud Examiner’s Manual 2013
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8. Cost and Implementation Considerations
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• Card Creation
– Castlestone creates/activates/deactivates and manages cards based on guidelines. Plan
Sponsor existing card manufacturing contracts can be used if they are compatible
– Patient cards can be dispensed by doctors with on-line registration in the doctor’s office
• Hardware cost for plan & providers
– NONE. Uses existing credit card terminals or, if treatment centers do not have, Castlestone
can provide wireless terminals with direct connections to the system (this option provides
more robust messaging, printing and other functions)
• Network costs for plan & providers
– NONE. Uses the existing credit card networks from provider offices for transactions
• Systems & programming costs
– Simple data exchange of new/change/delete participants, and customization of plan rules
• Cost Structure
– Design and programming & card cost
– Hosting (data base & monthly hosting and management)
– Monthly per-member transaction fees
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Typical Results
• Set up completely implemented in 60-75 days, depending upon client
resources
• All technical milestones (transaction capture, claim matching, file and
interface implementation) exceed goals for speed and performance
• When used for fraud prevention ROI ranges from 125%-200% and can
significantly exceed this
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10. CastleStone’s request of therapeutic cannabis plan managers
1. Make real-time recording of certifications and their fulfillment a requirement
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of the process
2. Use these approaches to verify the identities of the doctors, patients, care
givers and clinics involved in any given transaction
3. Use these approaches to refer questionable transactions and provide
coaching and counseling or appropriate disciplinary action
4. Use the data captured as the foundation of a robust reporting and trend
analysis capability
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11. CIO Advisory | Program Management | Business Development Jeffrey Leston
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Contact Us
Doug Brockway
Advance Consulting
Castlestone New England
(617) 834-0067
dbrockway@advancecons.com
www.advancecons.com
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President
Castlestone Advisors LLC
(212) 874-4390
jeff.@castlestone-llc.com
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Appendix
Other presentations and reports you may find of interest include:
Title Link
Fraud Prevention for Health Insurers http://slidesha.re/1pCGh98
Doctor Shopping and Prevention http://slidesha.re/1nNb9OL
CMS Pilot/Test of VisitEye http://slidesha.re/1vlGGeU
Management Tech. for Therapeutic Cannabis http://slidesha.re/1nQ5JkD
Corporate Wellness http://slidesha.re/1qQf6Fi
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