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Kevin	
  Werbach	
  
The	
  Wharton	
  School,	
  University	
  of	
  Pennsylvania	
  
Twi9er:	
  @kwerb	
  
	
  
Socialize	
  2014,	
  Tel	
  Aviv	
  
June	
  2014	
  
	
  
	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
When	
  I	
  say	
  the	
  word	
  
GAMES	
  
what	
  do	
  you	
  think	
  of?	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  CREDIT:	
  h9p://www.flickr.com/photos/mikaelmieUnen/4237381930/	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  h9p://commons.wikimedia.org/wiki/File:Jigsaw_puzzle_01_by_Scouten.jpg	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Games?	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Games?!	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Games!?!	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
100	
  million	
  
…in	
  41	
  days	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
2	
  billion	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
9	
  billion	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
what	
  can	
  we	
  	
  
learn	
  from	
  	
  
games	
  	
  
to	
  help	
  with	
  
The process of making
activities more game-like.
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
   17	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
   18	
  
Levels	
  
Points	
  
Resource	
  	
  
Collec4on	
  
Progression	
  
Quests	
   Avatars	
  
Social	
  Graph	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
   19	
  
Levels	
  
Points	
  
Progression	
  
Badges	
  
Social	
  Graph	
  
Quests	
  
Avatars	
  
Rewards	
  
Not	
  So	
  New,	
  Actually	
  
Not	
  So	
  New,	
  Actually	
  
Not	
  So	
  New,	
  Actually	
  
Points	
   Badges	
   Leaderboards	
  
Psychology	
   Design	
   Analy4cs	
  
Psychology	
   Design	
   Analy4cs	
  
F	
   U	
  N	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Boring	
  Tasks	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Boring	
  Tasks	
  
Learning	
  and	
  Training	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Human	
  Resources	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Work	
  OpHmizaHon	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
Traffic	
  CongesHon	
  
Even	
  the	
  IDF!	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
…and	
  the	
  NSA!	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
…	
  and	
  Al	
  Qaeda!	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
?	
  games	
  
HOW	
  DO	
  
MOTIVATE?	
  
Self	
  DeterminaHon	
  Theory	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
   36	
  
Competence	
   Autonomy	
   Relatedness	
  
GamificaHon	
  /	
  Prof.	
  Kevin	
  Werbach	
  
10	
  Things	
  Game	
  Designers	
  Know	
  
1.  Frequent,	
  acHonable	
  feedback	
  
2.  Safe	
  spaces	
  to	
  fail	
  
3.  Onboarding	
  and	
  scaffolding	
  
4.  Level	
  design	
  
5.  Frequent	
  small	
  wins	
  à	
  periodic	
  epic	
  
wins	
  
6.  Tuning	
  based	
  on	
  user	
  data	
  
7.  MulHple	
  reward	
  categories	
  
8.  Curiosity,	
  puzzles,	
  and	
  surprise	
  	
  
9.  Coherence	
  through	
  narraHve	
  
10. It’s	
  the	
  experience,	
  stupid	
  
(and	
  businesspeople	
  should!)	
  
Think	
  Like	
  a	
  	
  
Game	
  Designer	
  
Think	
  Like	
  a	
  	
  
Game	
  Designer	
  
Onboarding	
  
Climbing	
  
Rest	
  
Rest	
  
Boss	
  	
  
Fight	
  
Climbing	
  
Scaffolding	
  
Level	
  
Up	
  
Think	
  Like	
  a	
  	
  
Game	
  Designer	
  
Onboarding	
  
Climbing	
  
Rest	
  
Rest	
  
Boss	
  	
  
Fight	
  
Climbing	
  
Scaffolding	
  
Level	
  
Up	
  
Think	
  Like	
  a	
  	
  
Game	
  Designer	
  
Be	
  Careful	
  
Prof.	
  Kevin	
  Werbach	
  
werbach@wharton.upenn.edu	
  
Twi9er:	
  @kwerb	
  
Available	
  in	
  paperback	
  &	
  ebook	
  
h9p://wdp.wharton.upenn.edu/books/	
  
	
  
thank	
  you!	
  

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Socialize14 keynote (Tel Aviv, June 2014)