Supporting Health and Social Care Integration

Supporting health
and social care
integration

2 Copyright © 2014 Health and Social Care Information Centre
Delivering national
technology services
We are responsible for developing and
managing systems and services that
enable the free flow of information
between health and social care
organisations.
Health and Social Care Information
Sharing Programme
Faster, easier and secure access to patient records
across care settings helps to improve the safety
and quality of patient information. It also leads to
improved patient care and treatment.
The Health and Social Care Information Sharing
Programme enables health and social care
organisations to maximise their efficiencies through
service redesign. The programme encourages the
use of pragmatic and secure solutions that allow
information to be shared across care pathways and
geographical boundaries.
Find out how the information sharing
solutions can benefit your patients,
service users and organisations, email
infosharingprogramme@hscic.gov.uk
NHSmail
NHSmail provides a secure email, calendar, directory,
fax and SMS service to organisations commissioned to
deliver healthcare in England and Scotland. It is a critical
service, used by more than 500,000 staff on a daily basis.
NHSmail is now being used by organisations across
the social care, public health and independent sectors,
as well as in the NHS. This is enabling the secure
transfer of data between care settings. Users also
benefit from the flexibility of access to their account
(including on mobile devices), and a 24/7 helpdesk. All
of this is provided free of charge to local organisations.
NHSmail is scheduled to be refreshed and significantly
upgraded during 2014-15 and will continue to be
funded as a national service until at least 2019.
Find out more about NHSmail and future
developments at www.hscic.gov.uk/nhsmail
Supporting health and social care integration
Who we are and
what we do
The Health and Social Care Information
Centre (HSCIC) was created as an
Executive Non Departmental Public
Body (ENDPB) in April 2013.
We employ over 2,000 staff working in 19 locations
across the UK and we oversee the implementation of
health and care programmes and services that have a
value in excess of £1bn.
Our statutory functions and duties are set out in Part
9, Chapter 2 of the Health and Social Care Act 2012–
sections 252 to 275–and in Schedule 18.
Our work includes:
• setting standards that protect patients’ confidential
information, reduce bureaucracy and improve data
quality
• delivering essential technology systems and
services that support health and care organisations
• collecting, analysing and publishing national
data and statistical information that helps inform
decision making
• providing services that support the life-science
industry and develop the UK’s health informatics
skills base
For more details on our statutory role see
www.hscic.gov.uk/whoweare

3
Child Protection – Information Sharing
The Child Protection–Information Sharing (CP-IS)
project will improve the way that health and social
care services work together across England to protect
vulnerable children.
CP-IS focuses on improving the protection of children
who have previously been identified as vulnerable
by social services when they visit a range of NHS
unscheduled care settings. The service will provide
health professionals with prompt and easy access
to key social care information that can help them to
assess whether a child is at risk.
The ability to correctly diagnose abuse or neglect
depends on having the whole picture. Giving
clinicians in unscheduled care settings access
to relevant social care information is essential to
successfully identifying children who may be at risk.
The solution is currently being rolled-out to a first wave
of local authorities and NHS sites in North East London,
Wakefield, North West England and North Tyneside.
Find out more about Child Protection -
Information Sharing at
http://systems.hscic.gov.uk/cpis
Developing the health and social care
informatics skills base
Informatics has a vital role to play in transforming
health and care services. Our Developing Informatics
Skills and Capabilities (DISC) team are working in
partnership with Skills for Care to lead a programme
to support the professional development of the
social care informatics workforce. Objectives of this
programme are to:
• highlight the potential informatics in addressing
both challenges and opportunities arising
from the Care and Support Bill (Act)* and the
integration agenda
• raise awareness of the contributions and
professional development needs of people working
in social care informatics roles and functions.
Find out more, email disc.team@hscic.gov.uk
Join the Social Care Informatics and
Innovation Exchange run by the HSCIC at:
https://knowledgehub.local.gov.uk/web/
socialcareinformaticsandinnovationexchange
Providing information to
support better care
An important aspect of our role is to
collect, analyse and publish national
data and statistics. Our information
services and products are used by a
range of organisations to support the
commissioning and delivery of services,
facilitate research and academic studies,
and provide targeted information to
patients, service users and the public.
National Adult Social Care Intelligence
Service (NASCIS)
NASCIS is a single national resource of social care
information for England. It has a collection of data,
tools and resources designed to meet the needs
of service planners, managers, researchers, policy
makers and others. The NASCIS site allows users to
view and download data on:
• adult social care activity
• social care expenditure
• abuse of vulnerable adults
• the Adult Social Care Outcomes Framework
• user experience survey
• Joint Strategic Needs Assessment.
Find out more and register for NASCIS at
https://nascis.hscic.gov.uk
It is free to create an account.
* http://services.parliament.uk/bills/2013-14/care.html

Bringing indicators, their data and
methodologies together
The Francis Report highlighted the role indicators
and other comparative statistics play in measuring
performance and outcomes, and underlined our role
in producing, assuring and publishing indicators.
As the national source of indicators we produce
and publish the NHS Outcomes Framework,
Commissioning Outcomes Framework and Adult
Social Care Outcomes Framework indicators. We
also provide a service for testing and assurance of
indicators, to make sure that the methods they use
are robust.
Our Indicator Portal provides quick and easy access
to hundreds of indicators in one place and is a
valuable information resource for all health and social
care professionals, not just information specialists.
Find out more at
www.hscic.gov.uk/indicatorportal
Data from the indicators in the Adult Social Care
Outcomes Framework can be viewed and explored
on our website. You can view the data by local authority
and outcome measure in an interactive map.
Explore the Adult Social Care Outcomes
data at http://ascof.hscic.gov.uk
Data Service for Commissioners
NHS England has commissioned the HSCIC to
deliver the Data Service for Commissioners (DSC)
which processes data to support commissioning
organisations, whilst protecting patient confidentiality.
The service is delivered by staff seconded into
the HSCIC from Commissioning Support Units
(CSUs). The seconded teams act as an HSCIC DSC
Regional Office but continue to work from their own
locations using HSCIC approved processing centres.
Customers include Public Health England and Local
Authority Public Health organisations as well as CCGs
and the NHS England Area Teams, with services
generally being provided through the CSUs.
The service receives and processes personal
confidential data (PCD), and provides data in a form
that is legally acceptable for the purposes registered by
the Commissioner. This reduces or removes the need
for these organisations to handle PCD and allows them
to focus on their core commissioning functions.
Find out how the Data Service for
Commissioners can support your organisation
www.hscic.gov.uk/dataserviceforcommissioners
Improving insight through our data
and national statistics
From our website you can access a data catalogue
which contains all of the statistics we produce as well
as other data from surveys, audits, and reports on
health, public health and social care. Every month
tens of thousands of statistical reports and data files
are viewed and downloaded from the catalogue.
This year we will publish over 100 different series of
Official Statistics.
Start your search at
www.hscic.gov.uk/searchcatalogue
www.hscic.gov.uk 0845 300 6016 enquiries@hscic.gov.uk
We are the trusted national provider of high-quality information,
data and IT systems for health and social care

Supporting Health and Social Care Integration

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Supporting Health and Social Care Integration