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Preparing the Workforce for Enterprise 2.0 Enterprise 2.0 Summit By: Gil Yehuda November 11, 2009 11/12/09 Gil Yehuda.com Hashtag: #e20s
Stepping out of the echo chamber 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/isograft/2886429561/
The E2.0 Blogosphere 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/sbarkley/2306922191/
We preach to the faithful 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/karen_cb/3016399281/
Faithful clients 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/drinksmachine/2759747730/ But we sell to the skeptical
The E2.0 Blogosphere models behaviors you should not copy in the Enterprise ,[object Object],[object Object],[object Object],[object Object]
Our conversation path ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],11/12/09 Gil Yehuda.com
Listen to your customer 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/ocs_camp/2171492103/
Why Listen? ,[object Object],[object Object],[object Object],[object Object]
Listening   11/12/09 Gil Yehuda.com What Why How Inspired by The Trusted Advisor by David Maister and Charles H Green
Who is asking and why? 11/12/09 Gil Yehuda.com
Listen to what your client hears you say 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/ocs_camp/2171492103/
Getting to Common Vocabulary 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/assbach/293670968/
Are you all talking about the same things? 11/12/09 Gil Yehuda.com
Tip: Reduce risk by establishing multiple levels of participation 11/12/09 GilYehuda.com Photo Credit: http://www.flickr.com/photos/mikewarren/1362641504/
Many employees prefer to remain anonymous 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/jon_gilbert/564818804/
“ 2.0” behaviors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],11/12/09 Gil Yehuda.com
1. Be aware 2. Get notified 3. Add your mark 4. Create for others 5. Integrate & leverage 11/12/09 GilYehuda.com Photo Credit: http://www.flickr.com/photos/mikewarren/1362641504/
Demonstrate your understanding of employees’ needs to manage risk ,[object Object],[object Object],[object Object],11/12/09 Gil Yehuda.com
What’s wrong with this message? ,[object Object],[object Object],[object Object],11/12/09 Gil Yehuda.com
Be very people centric ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],11/12/09 Gil Yehuda.com
One of the big “2.0” lessons ,[object Object],11/12/09 Gil Yehuda.com http://www.flickr.com/photos/gregloby/3515990945/
Leverage workplace champions 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/36978292@N08/4035114609/
Announcing a new research report sponsored by… 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/sbarkley/2306922191/
The 2.0 Adoption Council 11/12/09 Gil Yehuda.com
A Framework for 2.0 Adoption in the Enterprise As described by The 2.0 Adoption Council 11/12/09 Gil Yehuda.com Available by pre-order at  [email_address]
The report back story ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thanks! 11/12/09 Gil Yehuda.com Twitter: @gyehuda www.gilyehuda.com gil@gilyehuda.com  www.linkedin.com/in/GilYehuda

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Preparing The Workforce E20summit Short

  • 1. Preparing the Workforce for Enterprise 2.0 Enterprise 2.0 Summit By: Gil Yehuda November 11, 2009 11/12/09 Gil Yehuda.com Hashtag: #e20s
  • 2. Stepping out of the echo chamber 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/isograft/2886429561/
  • 3. The E2.0 Blogosphere 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/sbarkley/2306922191/
  • 4. We preach to the faithful 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/karen_cb/3016399281/
  • 5. Faithful clients 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/drinksmachine/2759747730/ But we sell to the skeptical
  • 6.
  • 7.
  • 8. Listen to your customer 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/ocs_camp/2171492103/
  • 9.
  • 10. Listening 11/12/09 Gil Yehuda.com What Why How Inspired by The Trusted Advisor by David Maister and Charles H Green
  • 11. Who is asking and why? 11/12/09 Gil Yehuda.com
  • 12. Listen to what your client hears you say 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/ocs_camp/2171492103/
  • 13. Getting to Common Vocabulary 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/assbach/293670968/
  • 14. Are you all talking about the same things? 11/12/09 Gil Yehuda.com
  • 15. Tip: Reduce risk by establishing multiple levels of participation 11/12/09 GilYehuda.com Photo Credit: http://www.flickr.com/photos/mikewarren/1362641504/
  • 16. Many employees prefer to remain anonymous 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/jon_gilbert/564818804/
  • 17.
  • 18. 1. Be aware 2. Get notified 3. Add your mark 4. Create for others 5. Integrate & leverage 11/12/09 GilYehuda.com Photo Credit: http://www.flickr.com/photos/mikewarren/1362641504/
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Leverage workplace champions 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/36978292@N08/4035114609/
  • 24. Announcing a new research report sponsored by… 11/12/09 Gil Yehuda.com http://www.flickr.com/photos/sbarkley/2306922191/
  • 25. The 2.0 Adoption Council 11/12/09 Gil Yehuda.com
  • 26. A Framework for 2.0 Adoption in the Enterprise As described by The 2.0 Adoption Council 11/12/09 Gil Yehuda.com Available by pre-order at [email_address]
  • 27.
  • 28. Thanks! 11/12/09 Gil Yehuda.com Twitter: @gyehuda www.gilyehuda.com gil@gilyehuda.com www.linkedin.com/in/GilYehuda