Gov2.0 'Trends in online communication and Social media
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Gov2.0 'Trends in online communication and Social media
- 1. Government 2.0 Public services in the new era
- 2. THE WEB IS THE MAIN CHANNEL
- 5. Use of Internet for life events (Indigov EU Survey) - - For my own personal purposes On behalf of someone else For myself and for others No Total (N=10.000) Declaring income taxes 40,2% 4,2% 10,9% 44,7% 100,0% Looking for a job 27,1% 7,7% 6,5% 58,7% 100,0% Making use of the public library 24,8% 3,5% 5,9% 65,8% 100,0% Enrolling in higher education 17,4% 7,1% 2,2% 73,3% 100,0% Buying a car 13,7% 4,9% 4,2% 77,1% 100,0% Buying, building or renovating a house 12,9% 3,8% 4,9% 78,4% 100,0% Needing a passport or visa to travel to another country 12,8% 4,7% 4,1% 78,4% 100,0% Moving and changing address within one country 11,8% 3,7% 4,0% 80,5% 100,0% Being taken into hospital 8,7% 6,0% 2,8% 82,5% 100,0% Applying for a study grant 9,4% 5,8% 1,7% 83,1% 100,0% Becoming unemployed 9,2% 3,4% 1,9% 85,6% 100,0% Reporting a crime 8,5% 3,0% 2,2% 86,3% 100,0% Applying for a driver's licence 7,6% 4,1% 1,9% 86,4% 100,0% Marrying or changing marital status 4,7% 2,3% 2,0% 90,9% 100,0% Retiring 3,9% 3,3% 1,9% 91,0% 100,0% Death of a close relative 4,6% 2,6% 1,7% 91,0% 100,0% Declaring the birth of a child 5,0% 2,1% 1,5% 91,5% 100,0% Starting or preparing to study or work in another country 4,0% 2,8% 1,6% 91,6% 100,0% Coming into an inheritance 3,2% 2,3% 1,8% 92,7% 100,0% Moving or preparing to move to another country 2,7% 2,1% 1,7% 93,5% 100,0% Total sample Belgium Looking for a job 73,3% 78,3% Declaring income taxes 62,5% 53,2% Starting or preparing to study or work in another country 56,4% 66,1% Enrolling in higher education 55,5% 44,5% Buying, building or renovating a house 51,4% 64,8% Moving or preparing to move to another country 51,0% 63,2% Buying a car 49,3% 42,2% Applying for a study grant 48,4% 60,4% Making use of the public library 45,3% 50,9% Retiring 45,2% 39,7% Moving and changing address within one country 45,1% 34,1% Becoming unemployed 33,8% 33,0% Needing a passport or visa to travel to another country 32,4% 22,9% Applying for a driver's licence 30,0% 17,6% Marrying or changing marital status 28,9% 15,8% Coming into an inheritance 28,5% 35,4% Reporting a crime 24,6% 23,8% Declaring the birth of a child 24,1% 12,2% Death of a close relative 22,1% 16,2% Being taken into hospital 14,4% 15,1% Average % for all 20 life events 41,1% 39,5%
- 6. WHAT IS WEB 2.0?
- 9. The possibilities are endless….
- 11. IMPACT ON GOVERNMENT COMMUNICATION
- 20. Perfect for a photo competition
- 28. U.S congress Tweets! First hand information from over 50 congress members
- 30. www.youtube.com/user/househub Channel dedicated to the U.S. House of representatives
- 33. Forum Poll Facebook Blog Netlog Posts Flickr News Website
- 40. Government & Social network
- 43. People love their province
- 45. LinkedIn is a professional Network
- 50. LA Fire Department: "We have responsibilities to the public to move the information as quickly as possible ... so that they can make key decisions." Crisis communication
- 54. Podcasting
- 55. Channel
- 57. Wiki
- 58. Wiki made by members of the Government Information Technology Community and directed to technology professionals with knowledge of government operations to contribute to or update this site.
- 65. Government & Virtual World
- 70. Obama is making a change through Social Media!