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Search Kicks
Display in
Effectiveness
       Dr. Augustine Fou          @acfou
       http://linkedin.com/in/augustinefou
       Marketing Science Consulting Group, Inc.
If users can’t see the ads...
                    “about half are never in view”




                     “quality problem in long-tail content
                     sites”

       … no wonder click rates suck.
April 13, 2012                                               2
If users don’t look...
                                                    Source: Banner Blindness




  “The ads to the right are only noticed by 23%
  of the respondents, and they spend only half a
  second on the ads.” Source: Mashable 12/29/2011

   … even “branding” doesn’t happen.
April 13, 2012                                                                 3
Facebook robs advertisers...
                               2012

                                                       1
                 2011
                                                       2
    2010                                               3
                                                       4
                                                       5
                                                       6
                                                       7
                         4                             8
      Source: Facebook Display Ads | go-Digital Blog
                                                       9
    …by increasing number of ads per pageview.
April 11, 2012                                             4
Why is search so much better?

     Display Ads               Search Ads
       Ads next to content     Ads based on what the
       the user wants to       user is looking for
       read – email, scores,   (keyword) at the exact
       news, content, etc.     moment in time.


April 13, 2012                                          5
Search CTR is always better
                                              Search CTR: 0.19%
                                              Display CTR: 0.05%

                                              Search CTR: 0.25%
                                              Display CTR: 0.03%

                                              Search CTR: 0.13%
                                              Display CTR: 0.07%


                                              Search CTR: 0.24%
                                              Display CTR: 0.07%

                 Source: Search versus Display | go-Digital Blog
April 13, 2012                                                     6
Search CTR is always better




    • Local Search CTR is more than 10x better than Local Display
    • Secondary-Action for search is more than 7x better than display


                                                        Source: xAd, Feb 2012
April 13, 2012                                                                  7
Visitors from search…
    Visitors from paid online advertising mostly “bounce” (leave immediately)
    and didn’t stay long enough to do anything (15 seconds)




    Visitors from search stayed the longest, viewed the most pages, and had the
    lowest bounce rate



                                                           Source: Google Analytics Sample CPG client




                 … are way more valuable.
April 13, 2012                                                                                          8
Search is more efficient...
  Pay for impressions




                           Pay for clicks


   … pay only for results (clicks).
April 13, 2012                              9
From Display to Search
          1996                    2000                     2004                     2008                      2011
     $267 million             $8.2 billion             $9.6 billion              $23 billion               $31 billion




  100% banner ads


                           40% display                 40% search               45% search               47% search
                           31% sponsorships            39% display              33% display              35% display
                           10% classifieds             18% other                14% other                17% other


  Source: IAB March 1997    Source: IAB April 2001   Source: IAB April 2005   Source: IAB March 2009   Source: IAB March 2009
    http://bit.ly/JKwCJ1     http://bit.ly/MA9FIh      http://bit.ly/LlB6zY     http://bit.ly/LuiZhD      http://bit.ly/JK2lIu

                                            crossover
April 13, 2012                                                                                                                   10
From CPM to CPC
                                             Advertisers are
                                             getting smarter;
                                             they only want
                                             to pay when
                                             they get the
                                             click, not just
                                             for the
                                             impressions any
                                             more.




                Source: PwC/IAB April 2011
July 31, 2012                                                   11
CPM-based Ad Revenue
 Display Ads
                AOL (AOL)   Yahoo (YHOO)




July 31, 2012                              12
CPC-based Ad Revenue
 Search Ads
                            Baidu (BIDU)
            Google (GOOG)




July 31, 2012                              13
So what?
      “Use search ads whenever possible. If you must
      use display ads, make sure to only pay by CPC
      (cost per click) because there’s no way to even
      know if users saw a display ad.”
                                - Dr. Augustine Fou


                 Display Ads     Search Ads
April 13, 2012                                          14
Dr. Augustine Fou – Chief Digital Strategist
   Dr. Augustine Fou is an industry-recognized thought leader in
   digital strategy, search and social media marketing and former
   Group Chief Digital Officer of Omnicom's Healthcare
   Consultancy Group. Dr. Fou has over 16 years of management
   consulting and digital strategy consulting experience, advising
   CMOs, marketing executives, and global brands. He pioneered
   the application of the Unified Marketing™ framework to
   optimize marketing across both traditional and digital
   channels and tactics.

   FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM)
   MCKINSEY CONSULTANT
   CLIENT SIDE / AGENCY SIDE EXPERIENCE
   PROFESSOR AND COLUMNIST
   ENTREPRENEUR / SMALL BUSINESS OWNER
   PHD MATERIALS SCIENCE (MIT '95) AT AGE 23

     ClickZ Articles: http://www.slideshare.net/augustinefou
     LinkedIn: http://www.linkedin.com/in/augustinefou


April 13, 2012                                                                          15
                                                                     acfou@mktsci.com

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Search Kicks Display in Effectiveness

  • 1. Search Kicks Display in Effectiveness Dr. Augustine Fou @acfou http://linkedin.com/in/augustinefou Marketing Science Consulting Group, Inc.
  • 2. If users can’t see the ads... “about half are never in view” “quality problem in long-tail content sites” … no wonder click rates suck. April 13, 2012 2
  • 3. If users don’t look... Source: Banner Blindness “The ads to the right are only noticed by 23% of the respondents, and they spend only half a second on the ads.” Source: Mashable 12/29/2011 … even “branding” doesn’t happen. April 13, 2012 3
  • 4. Facebook robs advertisers... 2012 1 2011 2 2010 3 4 5 6 7 4 8 Source: Facebook Display Ads | go-Digital Blog 9 …by increasing number of ads per pageview. April 11, 2012 4
  • 5. Why is search so much better? Display Ads Search Ads Ads next to content Ads based on what the the user wants to user is looking for read – email, scores, (keyword) at the exact news, content, etc. moment in time. April 13, 2012 5
  • 6. Search CTR is always better Search CTR: 0.19% Display CTR: 0.05% Search CTR: 0.25% Display CTR: 0.03% Search CTR: 0.13% Display CTR: 0.07% Search CTR: 0.24% Display CTR: 0.07% Source: Search versus Display | go-Digital Blog April 13, 2012 6
  • 7. Search CTR is always better • Local Search CTR is more than 10x better than Local Display • Secondary-Action for search is more than 7x better than display Source: xAd, Feb 2012 April 13, 2012 7
  • 8. Visitors from search… Visitors from paid online advertising mostly “bounce” (leave immediately) and didn’t stay long enough to do anything (15 seconds) Visitors from search stayed the longest, viewed the most pages, and had the lowest bounce rate Source: Google Analytics Sample CPG client … are way more valuable. April 13, 2012 8
  • 9. Search is more efficient... Pay for impressions Pay for clicks … pay only for results (clicks). April 13, 2012 9
  • 10. From Display to Search 1996 2000 2004 2008 2011 $267 million $8.2 billion $9.6 billion $23 billion $31 billion 100% banner ads 40% display 40% search 45% search 47% search 31% sponsorships 39% display 33% display 35% display 10% classifieds 18% other 14% other 17% other Source: IAB March 1997 Source: IAB April 2001 Source: IAB April 2005 Source: IAB March 2009 Source: IAB March 2009 http://bit.ly/JKwCJ1 http://bit.ly/MA9FIh http://bit.ly/LlB6zY http://bit.ly/LuiZhD http://bit.ly/JK2lIu crossover April 13, 2012 10
  • 11. From CPM to CPC Advertisers are getting smarter; they only want to pay when they get the click, not just for the impressions any more. Source: PwC/IAB April 2011 July 31, 2012 11
  • 12. CPM-based Ad Revenue Display Ads AOL (AOL) Yahoo (YHOO) July 31, 2012 12
  • 13. CPC-based Ad Revenue Search Ads Baidu (BIDU) Google (GOOG) July 31, 2012 13
  • 14. So what? “Use search ads whenever possible. If you must use display ads, make sure to only pay by CPC (cost per click) because there’s no way to even know if users saw a display ad.” - Dr. Augustine Fou Display Ads Search Ads April 13, 2012 14
  • 15. Dr. Augustine Fou – Chief Digital Strategist Dr. Augustine Fou is an industry-recognized thought leader in digital strategy, search and social media marketing and former Group Chief Digital Officer of Omnicom's Healthcare Consultancy Group. Dr. Fou has over 16 years of management consulting and digital strategy consulting experience, advising CMOs, marketing executives, and global brands. He pioneered the application of the Unified Marketing™ framework to optimize marketing across both traditional and digital channels and tactics. FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM) MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://www.slideshare.net/augustinefou LinkedIn: http://www.linkedin.com/in/augustinefou April 13, 2012 15 acfou@mktsci.com