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Facebook Ad Scam
 ad scam
CPMs Are For Suckers
          Dr. Augustine Fou         @acfou
          http://linkedin.com/in/augustinefou
          Marketing Science Consulting Group, Inc.
S-1:            6th   Amendment, May 9, 2012
       “We do not currently directly generate any meaningful
       revenue from the use of Facebook mobile products, and our
       ability to do so successfully is unproven. We believe this increased
       usage of Facebook on mobile devices has contributed to the recent trend
       of our daily active users (DAUs) increasing more rapidly than the
       increase in the number of ads delivered. If users increasingly
       access Facebook mobile products as a substitute for
       access through personal computers, and if we are unable to
       successfully implement monetization strategies for our mobile users, or
       if we incur excessive expenses in this effort, our financial
       performance and ability to grow revenue would be
       negatively affected.”

                                                     Source: SEC.gov May 9, 2012
July 31, 2012                                                                      2
How does Facebook continue
 to garnish revenues? …

                  … when key metrics have
                 been in decline for 2 years?
April 11, 2012                                  3
Facebook site metrics…
                             Visitors
                             158 million /mo


                      peak
                  *          Visits/Person
                Jan 2011
                             20/mo
                             -33% from peak
    … more visitors but less visits/user.
July 31, 2012                                 4
Facebook key metrics…
                           peak
                       *          Visits
                   Jan 2011
                                  3.1 billion /mo
                                  -28% from peak

                peak
          *                       Pages/Visit
    Aug 2010
                                  20/mo
                                  -34% from peak

     … have been in decline for 2 years.
July 31, 2012                                       5
Facebook key metrics…
                peak
           *                      Pageviews
       Sep 2010
                                  62 billion
                                  -46% from peak
                           peak
                       *          Average Stay
                  Jan 2011
                                  18 mins/mo
                                  -36% from peak
     … have been in decline for 2 years.
July 31, 2012                                      6
Facebook’s revenues …
                                         85% of Facebook’s revenue
                                         still driven by display ads
                                         sold mostly on CPM basis
         Source: Facebook S-1 Feb 2012

                                         CPM ad revenue is driven by
                                         visits to the site and
                                         pageviews generated per visit

                                         Decline in total pageviews
                                         exerts downward pressure on
                                         this form of revenue.



   … are driven by users’ pageviews.
July 31, 2012                                                            7
Facebook robs advertisers...
                               2012

                                                       1
                 2011
                                                       2
    2010                                               3
                                                       4
                                                       5
                                                       6
                                                       7
                         4                             8
      Source: Facebook Display Ads | go-Digital Blog
                                                       9
    …by increasing number of ads per pageview.
April 11, 2012                                             8
But display ads simply
 don’t work…
  … if the ads are not seen, even the
   “branding” argument falls apart.
    Check out another great first-hand analysis by Freddy J. Nager, Prof. of
    Integrated Marketing, UCLA and Robert Kennedy College of Zurich,
    Switzerland. http://atomictango.com/2012/04/20/myspace-facebook-continued/

April 11, 2012                                                                   9
Click Through Rates Suck
                                                     Facebook’s click
                                                     through rates are
                                                     LOWER than that of
                                                     BLANK banner ads,
                                                     which got 0.08%
                                                     CTRs.
                0.03% - 0.04%                        Source: AdAge, July 23, 2012




                     Source: TBG Digital July 2012

July 31, 2012                                                                       10
But costs are going up …




                 Source: TBG Digital July 2012
July 31, 2012                                    11
Users ignore Facebook ads




                 Source: Mashable, April 2012
July 31, 2012.                                  12
TechCrunch Reports Massive
 Facebook Click Fraud (2009)
                                                                        “Tracking 202 is telling me
                                                                        11 clicks….Facebook is
                                                                        telling me 145. That’s way
                                                                        off .”


                                                                      “FB click fraud update:
                                                                      ratio is now EXACTLY
                                                                      10:1. 10 clicks reported on
       “Tested on 3 different servers at 3                            FB, 1 click on prosper.”
       different DCs (not a network issue).”
                 Source: http://techcrunch.com/2009/06/21/facebook-click-fraud-enraging-advertisers/
April 11, 2012                                                                                         13
BBC Reports Significant
“Like” Fraud
                                                          “These [fake accounts] all
                                                          seemed to have an
                                                          enormous number of
                                                          Likes, with many totaling
                                                          more than 10,000 and at a
                                                          “Liking” rate of more
                                                          than 500 a month.”



                Source: Search Engine Journal July 2012

July 31, 2012                                                                          14
So what?
      “Doing social media does not mean
      sticking display ads on Facebook. Instead,
      brands should engage with and have
      meaningful conversations with customer.”
                                                - Dr. Augustine Fou


    Instead of display ads, see how other companies are doing social media right:
    http://www.slideshare.net/augustinefou/social-media-marketing-done-right-by-augustine-fou

April 11, 2012                                                                              15
Dr. Augustine Fou – Chief Digital Strategist
    Dr. Augustine Fou is an industry-recognized thought
    leader in digital strategy, search and social media
    marketing and former Group Chief Digital Officer of
    Omnicom's Healthcare Consultancy Group. Dr. Fou has
    over 16 years of management consulting and digital
    strategy consulting experience, advising CMOs,
    marketing executives, and global brands.

    He helps clients make the transition from “traditional”
    advertising to marketing that is optimized for the new
    digital world.

    MCKINSEY CONSULTANT
    CLIENT SIDE / AGENCY SIDE EXPERIENCE
    PROFESSOR AND COLUMNIST
    ENTREPRENEUR / SMALL BUSINESS OWNER
    PHD MATERIALS SCIENCE (MIT '95) AT AGE 23

     ClickZ Articles: http://www.slideshare.net/augustinefou
     LinkedIn: http://www.linkedin.com/in/augustinefou
April 11, 2012                                                                    16
                                                               acfou@mktsci.com
APPENDIX

April 16, 2012.   17
Facebook Sales Declining

                 Sales declining




                 Growth negative now


                   Source: SEC Filings
April 11, 2012                           18
Facebook CPMs/CPCs falling
                                                                Average CPC:
                                                                $0.40 and falling


                                                                Average CPM:
                                                                $0.25 and falling

           Source: AdParlor's data is based on a sampling of 1 billion daily ad impressions served on Facebook since January 2011.
           Read more: http://www.businessinsider.com/why-facebook-ad-prices-collapsed-in-q1-2012-2012-4?op=1#ixzz1syq0arCJ

April 11, 2012                                                                                                                       19
Estimated eCPMs from S-1

                   2009                  2010                 2011
                    $0.19                 $0.39                $0.68


                 Source: Facebook Ad Benchmarks, 2009 | go-Digital Blog



April 11, 2012                                                            20
Facebook (old from Oct 2009)
                  Peak: 7/2009
                  100B pageviews /mo



                  Peak: 7/2009
                  16:40 min avg /mo



                  Peak: 1/2009
                  68 pages/visit
                            Source: go-Digital Oct 2009

April 11, 2012                                        21
Calculations
                  Traffic Data from Compete.com

                  Ads per page increased from 4
                  ads in 2010 to 7 ads in 2012

                  Ad impressions are pageviews
                  times number of ads per page

                  eCPM is annual Facebook total
                  ad revenue divided by
                  annualized ad impressions *
                  1,000



April 16, 2012.                                   22

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THE Facebook Ad Scam by Dr Augustine Fou

  • 1. Facebook Ad Scam ad scam CPMs Are For Suckers Dr. Augustine Fou @acfou http://linkedin.com/in/augustinefou Marketing Science Consulting Group, Inc.
  • 2. S-1: 6th Amendment, May 9, 2012 “We do not currently directly generate any meaningful revenue from the use of Facebook mobile products, and our ability to do so successfully is unproven. We believe this increased usage of Facebook on mobile devices has contributed to the recent trend of our daily active users (DAUs) increasing more rapidly than the increase in the number of ads delivered. If users increasingly access Facebook mobile products as a substitute for access through personal computers, and if we are unable to successfully implement monetization strategies for our mobile users, or if we incur excessive expenses in this effort, our financial performance and ability to grow revenue would be negatively affected.” Source: SEC.gov May 9, 2012 July 31, 2012 2
  • 3. How does Facebook continue to garnish revenues? … … when key metrics have been in decline for 2 years? April 11, 2012 3
  • 4. Facebook site metrics… Visitors 158 million /mo peak * Visits/Person Jan 2011 20/mo -33% from peak … more visitors but less visits/user. July 31, 2012 4
  • 5. Facebook key metrics… peak * Visits Jan 2011 3.1 billion /mo -28% from peak peak * Pages/Visit Aug 2010 20/mo -34% from peak … have been in decline for 2 years. July 31, 2012 5
  • 6. Facebook key metrics… peak * Pageviews Sep 2010 62 billion -46% from peak peak * Average Stay Jan 2011 18 mins/mo -36% from peak … have been in decline for 2 years. July 31, 2012 6
  • 7. Facebook’s revenues … 85% of Facebook’s revenue still driven by display ads sold mostly on CPM basis Source: Facebook S-1 Feb 2012 CPM ad revenue is driven by visits to the site and pageviews generated per visit Decline in total pageviews exerts downward pressure on this form of revenue. … are driven by users’ pageviews. July 31, 2012 7
  • 8. Facebook robs advertisers... 2012 1 2011 2 2010 3 4 5 6 7 4 8 Source: Facebook Display Ads | go-Digital Blog 9 …by increasing number of ads per pageview. April 11, 2012 8
  • 9. But display ads simply don’t work… … if the ads are not seen, even the “branding” argument falls apart. Check out another great first-hand analysis by Freddy J. Nager, Prof. of Integrated Marketing, UCLA and Robert Kennedy College of Zurich, Switzerland. http://atomictango.com/2012/04/20/myspace-facebook-continued/ April 11, 2012 9
  • 10. Click Through Rates Suck Facebook’s click through rates are LOWER than that of BLANK banner ads, which got 0.08% CTRs. 0.03% - 0.04% Source: AdAge, July 23, 2012 Source: TBG Digital July 2012 July 31, 2012 10
  • 11. But costs are going up … Source: TBG Digital July 2012 July 31, 2012 11
  • 12. Users ignore Facebook ads Source: Mashable, April 2012 July 31, 2012. 12
  • 13. TechCrunch Reports Massive Facebook Click Fraud (2009) “Tracking 202 is telling me 11 clicks….Facebook is telling me 145. That’s way off .” “FB click fraud update: ratio is now EXACTLY 10:1. 10 clicks reported on “Tested on 3 different servers at 3 FB, 1 click on prosper.” different DCs (not a network issue).” Source: http://techcrunch.com/2009/06/21/facebook-click-fraud-enraging-advertisers/ April 11, 2012 13
  • 14. BBC Reports Significant “Like” Fraud “These [fake accounts] all seemed to have an enormous number of Likes, with many totaling more than 10,000 and at a “Liking” rate of more than 500 a month.” Source: Search Engine Journal July 2012 July 31, 2012 14
  • 15. So what? “Doing social media does not mean sticking display ads on Facebook. Instead, brands should engage with and have meaningful conversations with customer.” - Dr. Augustine Fou Instead of display ads, see how other companies are doing social media right: http://www.slideshare.net/augustinefou/social-media-marketing-done-right-by-augustine-fou April 11, 2012 15
  • 16. Dr. Augustine Fou – Chief Digital Strategist Dr. Augustine Fou is an industry-recognized thought leader in digital strategy, search and social media marketing and former Group Chief Digital Officer of Omnicom's Healthcare Consultancy Group. Dr. Fou has over 16 years of management consulting and digital strategy consulting experience, advising CMOs, marketing executives, and global brands. He helps clients make the transition from “traditional” advertising to marketing that is optimized for the new digital world. MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://www.slideshare.net/augustinefou LinkedIn: http://www.linkedin.com/in/augustinefou April 11, 2012 16 acfou@mktsci.com
  • 18. Facebook Sales Declining Sales declining Growth negative now Source: SEC Filings April 11, 2012 18
  • 19. Facebook CPMs/CPCs falling Average CPC: $0.40 and falling Average CPM: $0.25 and falling Source: AdParlor's data is based on a sampling of 1 billion daily ad impressions served on Facebook since January 2011. Read more: http://www.businessinsider.com/why-facebook-ad-prices-collapsed-in-q1-2012-2012-4?op=1#ixzz1syq0arCJ April 11, 2012 19
  • 20. Estimated eCPMs from S-1 2009 2010 2011 $0.19 $0.39 $0.68 Source: Facebook Ad Benchmarks, 2009 | go-Digital Blog April 11, 2012 20
  • 21. Facebook (old from Oct 2009) Peak: 7/2009 100B pageviews /mo Peak: 7/2009 16:40 min avg /mo Peak: 1/2009 68 pages/visit Source: go-Digital Oct 2009 April 11, 2012 21
  • 22. Calculations Traffic Data from Compete.com Ads per page increased from 4 ads in 2010 to 7 ads in 2012 Ad impressions are pageviews times number of ads per page eCPM is annual Facebook total ad revenue divided by annualized ad impressions * 1,000 April 16, 2012. 22