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The “Meaningful Use” of  Social Media by Physicians Brian S. McGowan, Ph.D. Senior Director, Oncology;  Medical Education Group, Pfizer Inc Chair, Committee on Emerging Technologies in Education Alliance for Continuing Medical Education Consult Columnist,  Social Media Connections Medical Meetings, A MeetingsNet Magazine
The “Meaningful Use” of  Social Media by Physicians ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaborators Robert S. Miller, MD, FACP Clinical Associate Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Oncology Medical Information Officer Johns Hopkins University School of Medicine Bryan Vartabedian, MD, FAAP Assistant Professor of Pediatrics  Baylor College of Medicine Molly Wasko, PhD Associate Professor and Chair University of Alabama at Birmingham School of Business Mazi Abdolrasulnia, PhD Debi Susalka Desirae Freiherr Kevin Pho, MD Lawrence Sherman, FACME Joseph Kim, MD
Disclosure ,[object Object],[object Object]
Themes For Our Presentation ,[object Object],[object Object],[object Object],[object Object]
The “Meaningful Use” of Social Media by Physicians Why Did We  Conduct Our Research?
Where Does the US Rank in Quality?
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Safe Efficient Timely Pt-Centered Effective Equitable QUALITY HEALTHCARE Payers Patients Solutions Evidence-Base
 
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Driving Hypotheses: #1 ,[object Object]
Driving Hypotheses: #2 ,[object Object]
What Do We Really Know About  Physicians & SoMe Use?
Inconsistent Data of Docs Using SoMe 2% Twitter 4% Facebook Sermo 2010 PeerView 2010 MCM 2010; unpublished Do you use ____ professionally?
Inconsistent Data of Docs Using SoMe (n~300) American College of Surgeons 2010: http://bit.ly/e5PiaP Do you ‘have a Facebook account’? Have you ever ‘used’ Twitter? Do you ‘use’ YouTube? Have you ever participated in an online health blog? 64% YES 36% NO 20% YES 80% NO 82% YES 18% NO 35% YES 65% NO * ACS has a YouTube Channel
Inconsistent Data of Docs Using SoMe Bosslet GT. J Gen Intern Medicine 2011 74% YES 42% YES 79% YES 94% YES Have you ever used social networking sites?  N = 454 N = 137 N = 131 N = 186
Inconsistent Data of Docs Using SoMe Bosslet GT. J Gen Intern Medicine 2011 If yes , what sites have you used?  97% 14% 35% 5% Docs: N = 137; n = 57
Inconsistent Data of Docs Using SoMe Bosslet GT. J Gen Intern Medicine 2011 If yes , how have you ‘used’ these sites?  Docs: N = 137; n = 57 89% 4% 7% 11%
Inconsistent Data of Docs Using SoMe
Inconsistent Data of Docs Using SoMe
What Do We Really Know About  Physicians & SoMe Use? ZIP ZERO ZILCH NADA NIL 0.0
Defining ‘Social Media’ ,[object Object]
Defining ‘Meaningful Use’ ,[object Object],[object Object],[object Object],[object Object],[object Object],TO  TREAT TO TEACH TO LEARN Bucket 1 Bucket 2 Bucket 3
Defining ‘Meaningful Use’ TO  TREAT TO TEACH TO LEARN Bucket 1 Bucket 2 Bucket 3 Care Info Info
Defining ‘Sharing Medical Information’ ,[object Object],To  Learn Bucket 3
Defining ‘Meaningful Use’ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The “Meaningful Use” of Social Media by Physicians Why Are We Here at #med2?
Rapid Dissemination & Crowdsourcing ,[object Object],[object Object],[object Object]
The “Meaningful Use” of Social Media by Physicians What Did We Find?
A collaborative study Adoption and Use of Social Media by  Physicians to Share Medical Information
Purpose ,[object Object],[object Object],[object Object],[object Object],Overall Study Purpose:  To examine the attitudes , adoption and use of social media by physicians to share medical information
Methods/Framework ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[1]  Administrative Letter-Waiver of Documentation of Consent: Physician Survey #8702685.0 Protocol(-2-04-2011) [2]  Davis, F.D. (1989), “Perceived usefulness, perceived ease of use, and user acceptance of information technology”, MIS Quarterly 13(3): 319-340. Study conducted between November 2010 and March 2011
Technology Acceptance Model (TAM) Davis, F. D. (1989), "Perceived usefulness, perceived ease of use, and user acceptance of information technology",  MIS Quarterly   13(3) : 319–340 External factors Perceived Usefulness Perceived Ease of Use Attitude Behavioral Intention to use Technology Use
Study Definitions Social media  is defined as internet-based applications which allow for the creation and exchange of user-generated content and includes services such as social networking, professional online communities, wikis, blogs, and microblogging.  Sharing medical knowledge  refers to the exchange of information, advice, ideas, reports and scientific discoveries with other physicians in the medical community.
Survey Sample Demographics Demographic Characteristics Oncology n = 186 Primary Care  n = 299 Degree  MD/DO 100% 100% Years since graduation from medical school Mean/St. dev. 24 years/10 24 years/9  Percent  Male 75% 72% Patients seen per week Mean/St.dev. 100 patients/56 124 patients/73 Practice Location  Urban Suburban  Rural 47% 44% 9% 23% 60% 17% Practice Setting   Solo Practice Group Practice Medical School Non-Government Hospital 12% 68% 9% 5% 34% 60% 1% 3% Major professional activity  Direct patient care 97% 98%
Sharing Medical Knowledge How likely are you to use these social media applications to share medical knowledge with other physicians? 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Email 6.3 Podcasts 3.9 Restricted Online Community (ie. SERMO) 5.6 Facebook 3.8 Cell Phone Apps 5.0 Blogs 3.7 Texting 4.9 LinkedIn 3.4 Wikis 4.4 Twitter 3.3 iTunes 4.3 RSS Feeds 3.2 YouTube 4.1
Sharing Medical Knowledge
Sharing Medical Knowledge Everyone has heard of Email
Sharing Medical Knowledge High Unawareness of LinkedIn and RSS feeds
Sharing Medical Knowledge Never Use:  Twitter Facebook
Adopters versus Adamant Non-Adopters % of Physicians
Media Usage by Years Since Med School Age doesn’t matter when it comes to the more “social” applications! Significant correlation 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Mean; Scale: 1-7 Years since Med School N  1-9 15 10-19 161 20-29 165 30-39 122 40 or more 23
Media Usage by Size of Practice The size of the practice does matter when it comes to the more “social” applications! Significant correlation 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Mean; Scale: 1-7 Practice Size N 0-49 21 50-99 149 100-149 224 150-199 49 Over 200 43
Media Usage by Gender Gender not all that important Significant correlation 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Mean; Scale: 1-7 Gender N Male 356 Female 130
Professional vs Personal Intentions to Adopt 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Mean; Scale: 1-7 Significant mean difference Intentions for Personal Usage higher: Physicians more likely to associate personal value with these applications
Users Only: Frequency of Prof vs Pers Use 1=Rarely  2=Monthly  3=Once a week  4=3 times a week  5=Daily  6=Many times a day
Oncology versus Primary Care
Sharing Medical Knowledge: ONC vs PCP How likely are you to use these social media applications to share medical knowledge with other physicians? Significant mean difference 1=Not Aware  2= Will Never Use  3=Unlikely to Use within 3 Months  4=Not Sure  5= Likely to Use within 3 Months  6=Very Likely to Use within 3 Months  7=Current User Mean; Scale: 1-7
Adamant Non Adopters: ONCs vs PCPs % of Physicians Oncologists more skeptical overall than PCPS
Current Users: ONCs vs PCPs % of Physicians More oncologists are current users of more “traditional” applications and podcasting
Current Users: ONCs vs PCPs % of Physicians More Primary Care Physicians are current users of more “social” applications
Current Users: ONCs vs PCPs % of Physicians Twitter adoption rates not much lower than national averages
The “Meaningful Use” of Social Media by Physicians Where Do We Go From Here?
Dr.’s Experience as Early Adopter Robert S. Miller, MD, FACP Clinical Associate Sidney Kimmel Comprehensive Cancer Center at Johns Hopkins Oncology Medical Information Officer Johns Hopkins University School of Medicine Bryan Vartabedian, MD, FAAP Assistant Professor of Pediatrics  Baylor College of Medicine
Where should the  research agenda take  us?
Final thoughts/conclusions

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Meaningful use of Social Media by Physicians - Slides from Medicine 2pt0

Editor's Notes

  1. http://www.commonwealthfund.org/News/News-Releases/2010/Jun/~/media/Images/Publications/Fund%20Report/2010/jun/MM2010l.gif
  2. http://www.commonwealthfund.org/News/News-Releases/2010/Jun/~/media/Images/Publications/Fund%20Report/2010/jun/MM2010l.gif
  3.   http://www.healthcarereportcard.illinois.gov/maps
  4.   http://www.healthcarereportcard.illinois.gov/maps
  5. http://www.watsonblogs.org/ramachandran/image11.jpg
  6. http://trace.wisc.edu/docs/function-aging/pics/graying.gif
  7. Lets take a minute or two to ground the arguments that I make and to align them with the powers-that-be because if we are going to make the changes that the ‘leaders of the healthcare community’ have been debating for years we need a story to tell our corporate leadership. What I will try to do in the next 35-40 minutes is to lay out that story for you. Each of you will have to fit in your local evidence in the right places, but we may be able to leave w/ an agreement on where our current systems fail and a defensible vision of what our grant making models could look like and how we can lead change in the way CE is implemented and integrated in the US…but don’t lose the basic premise: how good is the enemy of great…and in the current climate we no longer have the luxury of being good enough – we need to accelerate changes in healthcare quality or get out of the road of those who are trying to do so.
  8. [1] Administrative Letter-Waiver of Documentation of Consent: Physician Survey #8702685.0 Protocol(-2-04-2011) [2] Davis, F.D. (1989), “Perceived usefulness, perceived ease of use, and user acceptance of information technology”, MIS Quarterly 13(3): 319-340.