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PERFORMANCE ON
   AMAZON AWS
BHASKAR SUNKARA AND PETER ABRAMS
INTRODUCTION

•  Founded in April 2008 in San Francisco – Venture Funded
•  Founding Principles
  •  The Move to the cloud presents a new set of challenges
  •  New world - Constant Change (infrastructure, architecture,
     code)
  •  Existing management solutions not designed for constant
     change
  •  AppDynamics Value - Enable teams to operate business critical
     applications in clouds and guarantee service performance
•  Working with Netflix since October 2009
  •  Oct. 2009 – 150 servers in private data center
  •  May 2012 – 50 servers in data center, 8,000 servers in EC2
  •  AppDynamics is Netflix primary SLA management tool
AGENDA

Differences between Cloud and Physical
Datacenter

Performance on AWS


Case Study on AWS


AppDynamics
CLOUD /PHYSICAL
  DATACENTER
  T H I N G S H AV E C H A N G E D
EVERYTHING IS SHARED
                                                 •    S3
•  Shared/Virtualized Infrastructure             •    SQS
•  Shared services                               •    SDB
                                                 •    EBS
                                                 •    EMR
                                                 •    …


                                           Shared
                                           Services




             The biggest public cloud !!
INFRASTRUCTURE

•  Machines come and go
•  High rate of change
•  Capacity is much cheaper
•  Capacity can be both increased and decreased
 •  In minutes
•  Cannot use physical dependencies anymore
 •  E.g. static IP mapping between services
PERFORMANCE MONITORING

•  Traditional monitoring : Measure
  •    CPU and other hardware metrics
  •    Code metrics – individual methods etc.
  •    Scrape logs for errors etc.
  •    Configured by hand
•  Cloud Monitoring - Datacenter tools are a big pain !
  •    You were measuring CPU metrics for a bunch of machines
  •    Now those are gone, and the new ones are up
  •    Who is going to refresh your dashboards?
  •    Who is going to clean up the dead instance data?
GOOD PERFORMANCE ON AWS?


(Re)architect your app to
• Work on Amazon !
• Take advantage of all that it provides
• Careful with shared services !

Pick the right performance monitoring tools !

Lets not forget managing capacity/cost !!
APPLICATION
ARCHITECTURE
APPLICATION ARCHITECTURE




 •  Distributed
 •  Service Oriented
 •  Horizontally Scalable
AWS PERFORMANCE FACTSHEET –
FROM A HEAVY DUTY USER - NETFLIX
IF YOU ARE USING SHARED SERVICES

•  Measure service performance in isolation
 •  Stress test the hell out of shared service calls
 •  At minimum double of your peak load !
•  Look for common patterns out there
 •  e.g. Simple DB needs a cache frontend
•  Avoid badly performing shared services
 •  EBS?
PERFORMANCE
                 MONITORING
E S TA B L I S H A C R I T E R I A T O P I C K T H E R I G H T T O O L S
1.HAS TO BE SERVICE ORIENTED

•  Primarily monitor Services not Infrastructure !
•  Focus on the application SLAs
•  Focus on the end user experience




                                 §    Response times
         Process Service Order   §    Load
                                 §    Error rates
                                 §    Trends
2. HAS TO BE DISTRIBUTED

•  Tools need to measure health of tiers
•  Measuring individual servers does not make sense
•  Services are horizontally scalable
                                                    ec2-2
                                          ec2-1
                ec2-2                                       ec2-4
                                                  ec2-3
      ec2-1
              ec2-3                               ec2-5



       You need to know how the cluster/tier performs
       in terms of average utilization
3. HAS TO KEEP UP WITH RATE OF
               CHANGE
•  Keep up with machines going up/down
  •  Node are transient
•  Provide a clean view of the current state
  •  Clean up dead instances/services
•  Maintain a baseline of how the overall tier does




                                                   ec2-23
              ec2-2                     ec2-22
    ec2-1
                                                 ec2-24
            ec2-3
4.CROSS SERVICE TRACING

•  Becomes absolutely necessary for truly distributed
   apps
•  Should be able to drill down across services within
   the context of a single user request
•  Should be able to analyze code in every service
•  Should be able to point out impact of using shared
   services
CROSS SERVICE TRACING
IMPACT OF SHARED SERVICES
5.AUTODISCOVERY/LOW
   CONFIGURATION MAINTENANCE
•  Cannot have configuration based discovery of new
   instances/services
 •  Baking into AMIs etc.
 •  Should auto-discover new tiers/services
•  Cannot have code level configuration
 •  Difficult to maintain with agile development
MANAGING COST – CASE
      STUDY
MANAGING COST - EISMANN

•  Managing Capacity == Cost
•  The cloud isn’t free !
•  Eismann
 •    Frozen food delivery vendor in Germany
 •    In-production on AWS
 •    Has variable-capacity based on usage hours
 •    Use application level SLAs to determine capacity
      •  E.g. Process Order Volume == capacity of services on AWS
WHAT IS APPDYNAMICS?

•  Fundamentally built for the Cloud
•  Handles constant change of infrastructure
•  Service oriented SLA management
•  Detailed – actionable information on service
   performance for engineers, architects and
   operations
•  Zero to low configuration
  •  No code configuration needed for visibility


  Did I mention Eismann is fully deployed on AppDynamics and
  uses us for automatically managing capacity and SLAs !!

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Performances on Amazon AWS - Cloud Day 2012 Xebia

  • 1. PERFORMANCE ON AMAZON AWS BHASKAR SUNKARA AND PETER ABRAMS
  • 2. INTRODUCTION •  Founded in April 2008 in San Francisco – Venture Funded •  Founding Principles •  The Move to the cloud presents a new set of challenges •  New world - Constant Change (infrastructure, architecture, code) •  Existing management solutions not designed for constant change •  AppDynamics Value - Enable teams to operate business critical applications in clouds and guarantee service performance •  Working with Netflix since October 2009 •  Oct. 2009 – 150 servers in private data center •  May 2012 – 50 servers in data center, 8,000 servers in EC2 •  AppDynamics is Netflix primary SLA management tool
  • 3. AGENDA Differences between Cloud and Physical Datacenter Performance on AWS Case Study on AWS AppDynamics
  • 4. CLOUD /PHYSICAL DATACENTER T H I N G S H AV E C H A N G E D
  • 5. EVERYTHING IS SHARED •  S3 •  Shared/Virtualized Infrastructure •  SQS •  Shared services •  SDB •  EBS •  EMR •  … Shared Services The biggest public cloud !!
  • 6. INFRASTRUCTURE •  Machines come and go •  High rate of change •  Capacity is much cheaper •  Capacity can be both increased and decreased •  In minutes •  Cannot use physical dependencies anymore •  E.g. static IP mapping between services
  • 7. PERFORMANCE MONITORING •  Traditional monitoring : Measure •  CPU and other hardware metrics •  Code metrics – individual methods etc. •  Scrape logs for errors etc. •  Configured by hand •  Cloud Monitoring - Datacenter tools are a big pain ! •  You were measuring CPU metrics for a bunch of machines •  Now those are gone, and the new ones are up •  Who is going to refresh your dashboards? •  Who is going to clean up the dead instance data?
  • 8. GOOD PERFORMANCE ON AWS? (Re)architect your app to • Work on Amazon ! • Take advantage of all that it provides • Careful with shared services ! Pick the right performance monitoring tools ! Lets not forget managing capacity/cost !!
  • 10. APPLICATION ARCHITECTURE •  Distributed •  Service Oriented •  Horizontally Scalable
  • 11. AWS PERFORMANCE FACTSHEET – FROM A HEAVY DUTY USER - NETFLIX
  • 12. IF YOU ARE USING SHARED SERVICES •  Measure service performance in isolation •  Stress test the hell out of shared service calls •  At minimum double of your peak load ! •  Look for common patterns out there •  e.g. Simple DB needs a cache frontend •  Avoid badly performing shared services •  EBS?
  • 13. PERFORMANCE MONITORING E S TA B L I S H A C R I T E R I A T O P I C K T H E R I G H T T O O L S
  • 14. 1.HAS TO BE SERVICE ORIENTED •  Primarily monitor Services not Infrastructure ! •  Focus on the application SLAs •  Focus on the end user experience §  Response times Process Service Order §  Load §  Error rates §  Trends
  • 15. 2. HAS TO BE DISTRIBUTED •  Tools need to measure health of tiers •  Measuring individual servers does not make sense •  Services are horizontally scalable ec2-2 ec2-1 ec2-2 ec2-4 ec2-3 ec2-1 ec2-3 ec2-5 You need to know how the cluster/tier performs in terms of average utilization
  • 16. 3. HAS TO KEEP UP WITH RATE OF CHANGE •  Keep up with machines going up/down •  Node are transient •  Provide a clean view of the current state •  Clean up dead instances/services •  Maintain a baseline of how the overall tier does ec2-23 ec2-2 ec2-22 ec2-1 ec2-24 ec2-3
  • 17. 4.CROSS SERVICE TRACING •  Becomes absolutely necessary for truly distributed apps •  Should be able to drill down across services within the context of a single user request •  Should be able to analyze code in every service •  Should be able to point out impact of using shared services
  • 19. IMPACT OF SHARED SERVICES
  • 20. 5.AUTODISCOVERY/LOW CONFIGURATION MAINTENANCE •  Cannot have configuration based discovery of new instances/services •  Baking into AMIs etc. •  Should auto-discover new tiers/services •  Cannot have code level configuration •  Difficult to maintain with agile development
  • 21. MANAGING COST – CASE STUDY
  • 22. MANAGING COST - EISMANN •  Managing Capacity == Cost •  The cloud isn’t free ! •  Eismann •  Frozen food delivery vendor in Germany •  In-production on AWS •  Has variable-capacity based on usage hours •  Use application level SLAs to determine capacity •  E.g. Process Order Volume == capacity of services on AWS
  • 23. WHAT IS APPDYNAMICS? •  Fundamentally built for the Cloud •  Handles constant change of infrastructure •  Service oriented SLA management •  Detailed – actionable information on service performance for engineers, architects and operations •  Zero to low configuration •  No code configuration needed for visibility Did I mention Eismann is fully deployed on AppDynamics and uses us for automatically managing capacity and SLAs !!