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2013
METHODOLOGY
ReRezsurveyed3,236globalorganizations
across29countries
NorthAmerica (2countries)
UnitedStates 102
Canada 100
LatinAmerica (9countries)
Mexico 110
Brazil 102
OLAM 100
EMEA (5countries)
UnitedKingdom 204
Germany 201
France 202
Italy 201
SouthAfrica 101
APJ (13countries)
China 204
Japan 301
Australia/NewZealand 200
India 201
Singapore 150
SouthKorea 100
HongKong 103
Malaysia 150
Taiwan 103
Thailand 100
Philippines 101
Indonesia 100
KEYFINDINGS
1. Organizations havefully embracedcloud
2. Success requires avoiding cloud’s “hiddencosts”
• Roguecloudimplementations
• Cloudbackupandrecoveryissues
• Inefficientcloudstorage
• Cloudcomplianceissues
• CloudeDiscoveryissues
• Clouddatainmotionissues(SSLmanagement)
ORGANIZATIONSHAVEFULLYEMBRACEDCLOUD
89%oforganizationsare
areatleastdiscussing cloud
93%oforganizationsare
areatleastdiscussing cloudservices
Emailmanagementorsecurity
Cloudbackuporstorage
Securitymanagement
Topcloudservicesdiscussed
ROGUECLOUDISSUES
Toproguecloudissues:
Security,dataprotection,lossof
confidentialinformation
Howisthefrequencyofrogue
cloudprojectschangingovertime:
77%haveseenroguecloudissues
withinpast12months
CLOUDBACKUPANDRECOVERYISSUES
61%usethreeormoresolutionsto
back-upphysical,virtualandclouddata
43%havelostdatainthecloudand
hadtorecoverfrombackups
68%haveexperiencedarecovery failureinthecloud
Only32%rateclouddatarecoveryasfast
22%estimate3+daystorecoverclouddata
Haveyoueverhadarecoveryfailureinthe
cloud?Inotherwords,haveyouevertriedto
restorelostdataonlytofindyourbackupor
archivedidnotwork?
Cloudstorageutilizationis17%
49%sayverylittleoftheircloud
datahasbeendeduplicated
32%saymovingcloudfor
storagetieringiscumbersome
INEFFICIENTCLOUDSTORAGE
Whatisthestatusofthedatayoustore
inthecloudintermsofduplication:
CLOUDCOMPLIANCEISSUES
Thelevelofconcernaboutabilitytoaccomplishthesetasks:
23%finedforprivacyviolationsinthecloud
CLOUDeDISCOVERYISSUES
34%havehadeDiscoveryrequestsforclouddata
CLOUDDATAINMOTIONISSUES
Only 40%aresurecloud-partner’s
certificatescomplywithinternalstandards
Only 27%saymanagingSSL
certificatesrelatedtocloudiseasy
RECOMMENDATIONS:MITIGATINGHIDDENCOSTSOFCLOUD
1. Focuspoliciesoninformationandpeople,nottechnologiesorplatforms
2. Educate,monitorandenforcepolicies
3. Embracetoolsthatareplatformagnostic
4. Deduplicatedatainthecloud

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2013 Global Cloud Survey Key Findings