This document summarizes the results of a survey of over 3,000 organizations across 29 countries about their cloud usage. The key findings were that most organizations have embraced cloud services like email management, backup/storage and security management. However, success requires avoiding hidden costs of cloud like rogue implementations, backup/recovery issues, inefficient storage, compliance issues, eDiscovery issues, and data in motion security issues. The document provides details on the prevalence and challenges of these hidden cloud costs and recommends focusing policies on information governance and using platform-agnostic tools to help mitigate these risks.