The document discusses trends in localization and social localization. It notes that social localization represents a major growth opportunity for the industry by enabling global communities to exchange digital content across thousands of languages. However, challenges include a lack of understanding, data, and supporting technology for social localization. The document proposes an open, right, and minimalistic design for a service-oriented localization architecture to better match tasks and providers and support collaborative task completion through open and interoperable components.
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Trends in Localisation
1. Language Matters
Reinhard Schäler
Localisation Research Centre (LRC)
Centre for Next Generation Localisation (CNGL)
The Rosetta Foundation
Presenting
Trends in Localisation
ORM: Zen – or the art of community translation technology
TM Europe – Warsaw – 04-05 October 2012
4. We'll save Australia;
No one likes us
Don't know why.
I don'twant to hurt no kangaroo.
We'll build an all-American
We may not be perfect In the words of Randy Newman
amusement park there;
But heaven knows we try. Political Science (1972)
They've got surfing, too.
But all around even our old friends put us down.
Let's drop the bigLondon, see what happens.
Well, boom goes one and
We give them money
And boom Paris.
But are theyfor you
More room grateful?
No they'reroom for me.
And more spiteful
And they're hateful.
every city the whole
They don't respect us
world round
so let's surprise them;
Will just be another
We'll droptown. one
American the big
and how peaceful it'll be;
Oh, pulverize them.
Now Asia's crowded free;
We'll set everybody
And Europe's too old.
You'll have Japanese
Africa's far too hot,
kimonos, baby,
And Canada's too cold.
There'll be Italian
And South America
shoes for me.
stole our name. anyhow,
They all hate us
Let's drop the big one; there'll be
So let's drop the big one now.
no one leftthe blame us.
Let's drop to big one now.
5. … and what their plans are
for the year 2030
A sneak preview of their already prepared press
release to by issued by the Ghostly Image
in the words of Arthur Dent
6. A message from the Ghostly Image
Spokesperson of the Intergalactic Digital Publishers’ Association
It is most gratifying that your
enthusiasm for our planet
continues unabated. As a
token of our appreciation, we
hope you will enjoy the two Simon Jones aka The Ghostly Image
thermonuclear missiles we've (The Hitchhiker’s Guide to the Galaxy, 2005)
just sent to converge with
your craft. To ensure ongoing
quality of service, your death
may be monitored for training
purposes. Thank you.
7. What the world’s most prominent Business Thinkers have to say
Back to real life!
And a much more optimistic outlook
8. Give up the Illusion of Control: From Social Media to Social Business to Social Localisation
The elites--or managers in companies—
no longer control the conversation.
Gary Hamel
Ranked by the Wall Street Journal
as the world’s most influential business thinker
9. Give up the Illusion of Control: From Social Media to Social Business to Social Localisation
This is about corporate spring.
Marc Benioff
CEO, salesforce.com
10. Control leads to compliance;
autonomy leads to engagement.
Daniel Pink, author of A whole New Mind and Drive
11. Give up the Illusion of Control: From Social Media to Social Business to Social Localisation
Social Media will be dwarfed by Social Business
Ethan McCarthy
Senior Manager of Digital and Social Strategy, IBM
12. One trillion hours a year
of participatory value are up for grabs.
Clay Shirky
Cognitive Surplus
14. MainstreamLocalisation
7 billion people + 1 zetabyte of content = system overload
The Titanic has hit the iceberg. Try plugging the holes? Start building the Ark.
Yesterday Today Tomorrow
Fix it:
Short-term financial RoI Benefit/Impact
MT
Corporate IP & Control Communities
Crowd-source
Predictable projects Out of control
Re-define quality
14
15. SocialLocalisation
7 billion people + 1 zetabyte of content = community action
Large Large amounts Matching
communities of content communities and
with language accessible to the content they
skills ready to do communities need, and
good and that should but supporting their
support their is not being localisation
causes. translated. efforts.
Social
Community Content
Localisation
15
16. The Route to Social Localisation
Imagine
Global communities supported by
Social Localisation Technologies exchanging
any type of digital content across
thousands of languages.
16
17. FromEnterprises toTribes
Rationale Actors Filter Players KPIs
Enterprise Market-driven
Microsoft
Symantec
$30b industry Shareholder
Profit Finance Google
Short-term financial ROI value
Oracle
SAP
User Non-market-driven
Open: Mozilla, Wikipedia,…
Unpaid volunteers
Community Humanitarian: TWB, Amnesty,… Uptake
Funded by Donors
Crowd: Twitter, Facebook,…
Translators work for Entrepreneur
(notional) salary Proposal Measurable impact Change
Funders cover costs Translation loan/inv’ment
Universal
Publically funded Government: EC Transl. Services,
Legal Req.’s fundamental Coverage
professionals African Union, …
Human Right
18.
19.
20. To help Wikipedia become more helpful to speakers of smaller
languages, we’re working with volunteers, translators and
Wikipedians across India, the Middle East and Africa to translate
more than 16 million words for Wikipedia into Arabic, Gujarati,
Hindi, Kannada, Swahili, Tamil and Telugu. We began these efforts in
2008, starting with translating Wikipedia articles into Hindi, a
language spoken by tens of millions of Internet users. At that time
the Hind Wikipedia had only 3.4 million words across 21,000 articles
–while, in contrast, the English Wikipedia had 1.3 billion words
across 2.5 million articles.
23. SocialLocalisation Technology: Challenge
PM Lead
PM Lead
PM
PM Lead
Costly hierarchical, duplicated, PM
SLV Freelancer PM Lead
Support
and redundant dependencies? PM
SLV Freelancer Support
PM
SLV Freelancer Support
SLV Freelancer Support
Task
Direct, self-managed, and
transparent task support! Result
Provider
32. ORMDesignPrinciples
• Open
– Don’t stand in the way
• Everyone can see tasks; no checks or tests before entry; only
email necessary to register, no barriers
• Right
– Serve the right tasks to the right person
• Minimalistic
– Crisp Look & Feel
• Clean, uncluttered, simple and elegant design; no forms to
fill in; no training necessary
33. Match
Research Demonstrator
Development Prototype
Pilot and Public Review
Roll-out
34. MeasuresOfSuccess
• Does it • Is it
float? inclusive?
Adoption? Variety?
Impact? UI?
• Changed • Accessible,
lives? usable?
The Titanic was built by professionals – the Ark by amateurs. 34
35. • Social Localisation represents the biggest growth
opportunity for the industry
• Localisation Decision: From Enterprise to User
• Challenges posed by Social Localisation
– Fear: Lack of understanding of the exact nature,
inability to formulate adequate response, inability to
take advantage of opportunities
– Ignorance: Lack of data to capture size and provide
solid evidence for emerging trends
– Incapacity: Lack of technology to support its growth
35
37. Become a Friend of The Rosetta Foundation http://www.TheRosettaFoundation.org/donate
Thank you!
Questions?
Reinhard.Schaler@ul.ie
www.localisation.ie - www.cnl.ie
MSc in Multilingual Computing and Localisation
(Distance Learning)
www.localisation.ie/education
37
Editor's Notes
11:15 Presentation - trends in localisation - Reinhard Schaler Clay Shirky: 1 trillion hours up for grabs; US-based NGOs: $1.9 trillion revenues; more jobs in Nonprofit sector
Not very pc flash animation http://www.albinoblacksheep.com/flash/politicalsciencehttp://www.youtube.com/watch?feature=player_detailpage&v=lrKYCsE48Lchttp://www.songmeanings.net/songs/view/37160/#Rrri37jcMeGOEghY.99
Marc Benioff, CEO of Salesforce.com, brings it to the point: "This isn't just about Arab Spring. This is about corporate spring." We add: This is about the localisation spring. Ethan McCarty, Senior Manager of Digital and Social Strategy at IBM (FastCompany, 11 Sep 2011) believes that “social media will be dwarfed by social business”. We add: mainstream translation will be dwarfed by social localisation. Communities will take control of localisation and introduce radical change to the industry. What is our role in this scenario?The Wall Street Journal recently ranked Gary Hamel as the world's most influential business thinker, and Fortune magazine has called him "the world's leading expert on business strategy." For the last three years, Hamel has also topped Executive Excellence magazine's annual ranking of the most sought after management speakers.
Daniel Pink, Al Gore’s ex-speech writer, who, in his now famous book Drive, tells the story about the person with a crystal ball who sits down with an economist, an accomplished business school professor, in 1995:“I’ve got a crystal ball here that can peer fifteen years into the future. I’d like to test your forecasting powers.” She’s skeptical, but she decides to humor you. “I’m going to describe two new encyclopedias—one just out, the other to be launched in a few years. You have to predict which will be more successful in 2010.” “Bring it,” she says.“The first encyclopedia comes from Microsoft. As you know, Microsoft is already a large and profitable company. Microsoft will fund this encyclopedia. It will pay professional writers and editors to craft articles on thousands of topics. Well-compensated managers will oversee the project to ensure it’s completed on budget and on time. Then Microsoft will sell the encyclopedia on CD-ROMs and later online. “The second encyclopedia won’t come from a company. It will be created by tens of thousands of people who write and edit articles for fun. These hobbyists won’t need any special qualifications to participate. And nobody will be paid a dollar or a euro or a yen to write or edit articles. Participants will have to contribute their labor - sometimes twenty and thirty hours per week - for free. The encyclopedia itself, which will exist online, will also be free - no charge for anyone who wants to use it.“Now,” you say to the economist, “think forward fifteen years. According to my crystal ball, in 2010, one of these encyclopedias will be the largest and most popular in the world and the other will be defunct. Which is which?” Pink correctly suggests that in 1995, you would not have found an economist who would not have picked the first model as the successful one. “That ragtag band of volunteers might produce something. But there was no way its product could compete with an offering from a powerful profit-driven company. The incentives were all wrong.” Of course, Microsoft would gain from the commercial success of its product while everyone involved in the other project would have known from the outset that success would earn them nothing – so why would they bother? Microsoft’s writers, editors, and managers were paid while the other project’s contributors were not. Pink says that the question was such a no-brainer that the economist wouldn’t even have considered putting it on an exam for her MBA class because it was too easy. However, we all know how things turned out…On October 31, 2009, Microsoft closed down MSN Encarta while the other project, Wikipedia, today has more than 13 million articles in some 260 languages, including 3 million in English alone. Pink is right when he says that the conventional view of human motivation has a very hard time explaining this result.
Marc Benioff, CEO of Salesforce.com, brings it to the point: "This isn't just about Arab Spring. This is about corporate spring." We add: This is about the localisation spring. Ethan McCarty, Senior Manager of Digital and Social Strategy at IBM (FastCompany, 11 Sep 2011) believes that “social media will be dwarfed by social business”. We add: mainstream translation will be dwarfed by social localisation. Communities will take control of localisation and introduce radical change to the industry. What is our role in this scenario?
A trillion hours a year of participatory value are up for grabs. (Clay Shirky, Cognitive Surplus)The nonprofit sector in the US had revenues of US$1.9 trillionThe nonprofit sector generates 20% more employment (against revenue) than the for-profit sector
What is the problem?Trying to use current technology is like trying to plug the holes in the Titanic.Irrelevant whether not-/for-profit
Outside our research area: Content discovery and retrieval
http://thenextweb.com/google/2012/06/18/google-government-takedown-requests-up-103-in-us-49-in-india-4-new-countries-on-transparency-report/ http://www.google.com/transparencyreport/How can that be achieved? – Only few years ago, people would have said that this is not possible. – EC DG Translation: Study and interest500,000 volunteer translators with TwitterExplain acronyms: TWB, TRF
Picture of the Ark
CSA:Q:Do your estimates include non-profit work?A:Many LSPs receive a significant percentage of work from the non-profit sector, and this is captured in the revenues they report to us.