SlideShare a Scribd company logo
1 of 35
Download to read offline
Technology and ageing
Home Sweet Home

David Sinclair, International Longevity
Centre – UK @ilcuk

@sinclairda #nudgeorcompel
   The International Longevity Centre-UK is an independent, non-partisan think-tank
      dedicated to addressing issues of longevity, ageing and population change.
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Summary

 The world is changing

 Using technology can be good for
  us

 10 years of digital inclusion policy.

 Why aren't older people online
  (access, skills, behaviour).

 Tackling the barriers



                                                      http://nudges.org/tag/urinals/

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
A significant association between internet use
and perceived control in one‟s life
                                        Uses the internet
                                        Yes           No                       Total


Strongly agree                       551 (39.6%) 840 (60.4%)                   1391
Moderately agree                    1515 (51.6%) 1420 (48.4%)                  2935

Slightly agree                      1545 (59.4%) 1058 (40.6%)                  2603

Slightly disagree                   636 (68.2%)     296 (31.8%)                   932
Moderately                          593 (77.3%)     174 (22.7%)                   767
disagree
Strongly disagree                   268 (71.8%)     105 (28.2%)                   373
Chi-Sq= 422.074, df = 5, P=<0.000
Table 1. Feels what happens in life is often determined by factors beyond control

The International Longevity Centre-UK is an independent, non-partisan think-tank
     dedicated to addressing issues of longevity, ageing and population change.
A strong association between the measure of
           internet use and measures of loneliness
                                                   Uses the internet

                                                  Yes                    No                     Total




           Hardly ever or                    3764 (60.2%)        2489 (39.8%)                   6253
           never
           Some of the time                  1091(51.3%)         1037 (48.7%)                   2128

           Often                             272 (37.4%)          456 (62.6%)                   728

Chi-Sq= 166.556, df = 2, P=<0.000
Table 5. How often respondent feels lonely


             The International Longevity Centre-UK is an independent, non-partisan think-tank
                dedicated to addressing issues of longevity, ageing and population change.
People who reported not using the internet were
      more likely to say that they „often‟ felt isolated
                                              Uses the internet

                                             Yes                   No                     Total




       Hardly ever or                 3683 (59.5%)          2503 (40.5%)                  6186
       never
       Some of the time               1242 (52.6%)          1118 (47.4%)                  2360

       Often                           198 (37.4%)           331 (62.6%)                  529

Chi-Sq= 115.871, df = 2, P=<0.000
Table 6. How often respondent feels isolated from others

          The International Longevity Centre-UK is an independent, non-partisan think-tank
             dedicated to addressing issues of longevity, ageing and population change.
We found a weak association between the
        measure of internet use and anxiety

                                               Uses the internet

                                                 Yes               No              Total




         Experiences anxiety               194 (44.5%)            242              436
                                                                (55.5%)
         Doesn‟t experience                216 (62.6%)            129              345
         anxiety                                                (37.4%)

Chi-Sq= 4.008, df = 1, P=0.045
Table 4. Respondent reports anxiety

         The International Longevity Centre-UK is an independent, non-partisan think-tank
            dedicated to addressing issues of longevity, ageing and population change.
Looking back to 2003

Instructions, packaging, user
experience, hardware, software gave
a relatively terrible user experience
for many
Accessibility and the User Experience
has vastly improved (hardware,                          http://www.adsavvy.org/amazoncoms-new-frustration-free-packaging-is-eco-and-

software, ease of purchase, setup)                                                   customer-friendly/




There are millions of fewer people not
online
But there are millions more (over 7.5
million) still offline


The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
The slow death of adult learning?

Government had invested heavily in learning (UK Online Centres)
We have failed to evaluate impact of learning and ACL struggles to
justify expenditure.
Public sector spending on adult learning is likely to be squeezed
further due to spending cuts.
By 2014/15 the education budget will be reduce by 13%. Spending on
schools will fall by 1%. But we will see 20% cuts to Further Education
and sixth-form colleges, and 40% to Higher Education institutions.




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
And since 2003

Technology has facilitated better
back office functions which has
made service delivery better for
all.
But more private and public
services are available exclusively
online

The issue continues to be no-
ones and everyone's
responsibility.
Where are the Ministers? An
assumption remains that the                              http://www.glastonburyfestivals.co.uk/
market will solve this problem.

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
But much public discourse remains the same

“This problem will go away. The
next generation will be fine”
Last quarter ONS Stats showed
that progress for 65+s is two
thirds slower than for under 65s
(4.36% improvement vs 14.22%)

Still an obsession with assuming
“my mum” knows the answer

Offline groups are still more likely
to be older, have disabilities or be
from lower socio-economic
groups.

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
From universal access to high speed
broadband

Delivering Digital Inclusion (2008): Recognised behavioural
issues and led to the creation of Race Online (but little else?)

Digital Britain (2009) saw digital inclusion move to BIS and
DCMS.

Digital Britain conflated the issues of skills development and
motivation. No initiatives were proposed in either regard, although
the work of Race Online 2012 was referred to as a solution. Later
that year actions legislative responsibility moved to the Treasury
recognising economic imperative in relation to high speed
broadband.

Britain’s Superfast Broadband Future (2010) abandons the UK
Government‟s universal ambitions?
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
A move towards “digital by default”

„We need to embrace new
ways of delivering services
… We need to be digital
by default. Services that
could be delivered online
should be delivered only
online … Digital by default
will become a reality, not
just a buzz phrase‟.
Frances Maude MP
                                                                         http://www.ieg4.com/

Universal Benefit – Heavy
reliance of online access.


The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
The role for new technologies


    135 years ago– first two way
     phone call made

    In 2000 – ½ world had never
     owned a phone

    By 2007 ½ the world had a
     mobile phone

    It took 75 years for telephones
     to reach 50 million users

    It took 4 years for the internet
     to reach 50 million

    The International Longevity Centre-UK is an independent, non-partisan think-tank
       dedicated to addressing issues of longevity, ageing and population change.
Care Home Sweet Home


                                         Tablet computers
                                         Smartphones
                                         GPS monitoring
                                         Epilepsy monitors
                                         Lifestyle/behavoural
                                          monitoring
                                         Medication reminders

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Google knows! Location Based Services




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
My Society/Fixmystreet.com




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Tripadvisor for Care Homes




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Ocado for care




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Technology to facilitate active ageing


 Volunteering

 Gradual Retirement
   (slithers of time)

 Opportunities for
   fun

 Opportunities to
                                                          http://www.flickr.com/photos/richardstubbs/59336799

   participate in                                                       19/sizes/m/in/photostream/




The International Longevity Centre-UK is an independent, non-partisan think-tank
   society
   dedicated to addressing issues of longevity, ageing and population change.
Web facilitating access to Information and
Advice

• More confident consumers of care with raising
  expectations rather than patients
• More tests available online/instant response
  (telehealth/care/monitoring)
• Greater access to information about conditions
  (accuracy?)
• Expectations to become more focused on “fix
  it”, prevent it, cure it?
• Growth in health tourism. What about care
  tourism? (Travelodge/recuperation in Spain)

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Barriers to going technology use

 Barriers to going online can be categorised
  as: Access, Skills and Behavioural choice

 The disproportionally under-researched topic
  of behaviour and attitudes seem to play just
  as great, if not a greater role as access and
  skills




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Digital Exclusion still a problem

   Seven in ten 16-24s now using a smartphone. Under one in ten 65-74s and
    just 3% of over-75s do so.
   In the last year there has been a small drop in the percentage of those
    aged over 75 with broadband at home (26% to 23%).
   1/4 aged 75+ use the internet, the same figure as 2011.
   15% of 25-44 year olds have a tablet PC, just 4% of 65-74 and 1% of over
    75s do.
   “involuntary non-ownership of internet has risen significantly among those
    aged over 75″.
   54% over 75s have difficulty using PC compared with 3% 16-24 year olds.
   Whilst disabled people aged 15 -34 have comparable internet access to
    non disabled people, those aged over 35 with visual or mobility impairment
    fall behind those without an impairment of the same age group.
   Over 65s with a visual impairment are significantly less likely than other
    over 65s to have a mobile.



The International Longevity Centre-UK is an independent, non-partisan think-tank
    dedicated to addressing issues of longevity, ageing and population change.
But firstly, take care with Age Assumptions




The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Usability




 The International Longevity Centre-UK is an independent, non-partisan think-tank
    dedicated to addressing issues of longevity, ageing and population change.
Motivating and inspiring the older population


“But how much smaller do
 we want a phone?”

Some/many do want new
 technology but: “I don’t
 want to live in a smart-
 home – I’d rather be dead”                                     http://www.flickr.com/photos/un_photo/58
                                                                    32685007/sizes/z/in/photostream/



   The International Longevity Centre-UK is an independent, non-partisan think-tank
      dedicated to addressing issues of longevity, ageing and population change.
Can‟t continue to ignore the ethical issues


Moral and ethical
 debates – cant afford
 to ignore them
Must help older people
 choose technology
 when it is right for
 them (tagging/urine
 tests)
Privacy

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Technology wont tackle the fundamental
problems

The first rule of any technology used in a business is
  that automation applied to an efficient operation
  will magnify the efficiency. The second is that
  automation applied to an inefficient operation will
  magnify the inefficiency.


   Bill Gates
(Let‟s get the basics right first!)



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Limited culture of private purchase of
health/care technologies

 Personalisation?

 Access to
   information and
   advice?

 But Health Apps are
   biggest growth area                          http://www.flickr.com/photos/thousandshipz/4679235/sizes/m/in/photo
                                                                               stream/

   for Iphone.
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Policy implications


Usability: Perhaps we need a legislative approach?
Or would this constrain innovation?

Inspiring and engaging the older consumer: How
can we tackle “its not for me”

Addressing ethics: Need to be more up front with
consumers about the use of technology



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Complacency about technology: Technology is a
tool. But not a magic bullet.

Digital Exclusion: Do we need compulsion? Can
we nudge?

Creating a culture of private purchase: Need
healthcare technology on the BBC breakfast sofa.



The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Can we nudge?

                                          Service providers could attract older customers
                                           by finding ways of discounted installation and
                                           connection deals, and initial periods of free
                                           internet access.
                                          Companies advertising technology and
                                           opportunities to learn technology should use
                                           imagery of both older and younger people.
                                          Government and the private sector should
                                           support local digital champions to make the
                                           case at a community level for the use of new
                                           technology.
                                          Government and the private should invest
                                           more in adult learning, particularly if certain
                                           services are going to be made available
                                           exclusively online.
                                          The technology sector should place more
                                           emphasis on co-design.

The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Should we go further? Compulsion?

“By switching services, like what we have
done with analogue TV, there is a real
opportunity to carry people on [to the
internet],... I think that shutting down
services would be the best way of
carrying through the most amount of
people, as long as it is carried through
with training”

“the acid test for Directgov is whether it
can empower, and make life simpler for,
citizens and at the same time allow
government to turn other things off”

                                 Martha Lane Fox
The International Longevity Centre-UK is an independent, non-partisan think-tank
   dedicated to addressing issues of longevity, ageing and population change.
Many thanks


David Sinclair

Head of Policy and Research

International Longevity Centre

David.sinclair@ilcuk.org.uk

02073400440

Twitter: @ilcuk and @sinclairda




 The International Longevity Centre-UK is an independent, non-partisan think-tank
    dedicated to addressing issues of longevity, ageing and population change.

More Related Content

Viewers also liked

зайны сургалт
зайны сургалтзайны сургалт
зайны сургалтZaya80
 
Automated Deployment
Automated DeploymentAutomated Deployment
Automated Deploymentphpne
 
зайны сургалт
зайны сургалтзайны сургалт
зайны сургалтZaya80
 
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation 27Mar14 - Community Matters Semiar Series - At Home - ppt presentation
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation ILC- UK
 
New week 4
New week 4New week 4
New week 4nglaze10
 
Ecdevwritingdeas
EcdevwritingdeasEcdevwritingdeas
EcdevwritingdeasG.j. Darma
 
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)mickeypear
 
Fra bok til film
Fra bok til filmFra bok til film
Fra bok til filmmvaage
 
Arletti & Partners Relocation
Arletti & Partners RelocationArletti & Partners Relocation
Arletti & Partners Relocationalessandroarletti
 
Quién es quién
Quién es quiénQuién es quién
Quién es quiénhorcajo64
 
Angel capital primer_10aug2010_bw
Angel capital primer_10aug2010_bwAngel capital primer_10aug2010_bw
Angel capital primer_10aug2010_bwBryan Watson
 
хүүхдээ хэрхэн хүмүүжүүлэх вэ
хүүхдээ хэрхэн хүмүүжүүлэх вэ хүүхдээ хэрхэн хүмүүжүүлэх вэ
хүүхдээ хэрхэн хүмүүжүүлэх вэ Zaya80
 
Notes 5.1 & 5.2 honors
Notes 5.1 & 5.2 honorsNotes 5.1 & 5.2 honors
Notes 5.1 & 5.2 honorsnglaze10
 
Poch dela rosa_how to use pod-o-matic.ppt
Poch dela rosa_how to use pod-o-matic.pptPoch dela rosa_how to use pod-o-matic.ppt
Poch dela rosa_how to use pod-o-matic.pptpocholo_dlr
 
Algebra 1 Semester 1 Review
Algebra 1 Semester 1 ReviewAlgebra 1 Semester 1 Review
Algebra 1 Semester 1 Reviewnglaze10
 
Metlifewebsitepresentation
MetlifewebsitepresentationMetlifewebsitepresentation
Metlifewebsitepresentationashleymannes
 
Reviewjeopardy
ReviewjeopardyReviewjeopardy
Reviewjeopardynglaze10
 
Chp9reviewjeopardy
Chp9reviewjeopardyChp9reviewjeopardy
Chp9reviewjeopardynglaze10
 

Viewers also liked (20)

зайны сургалт
зайны сургалтзайны сургалт
зайны сургалт
 
Automated Deployment
Automated DeploymentAutomated Deployment
Automated Deployment
 
зайны сургалт
зайны сургалтзайны сургалт
зайны сургалт
 
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation 27Mar14 - Community Matters Semiar Series - At Home - ppt presentation
27Mar14 - Community Matters Semiar Series - At Home - ppt presentation
 
New week 4
New week 4New week 4
New week 4
 
Ecdevwritingdeas
EcdevwritingdeasEcdevwritingdeas
Ecdevwritingdeas
 
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)
โครงงานสุขภาพ(ฉันในอดีต ปัจจุบัน อนาคต)
 
Fra bok til film
Fra bok til filmFra bok til film
Fra bok til film
 
Arletti & Partners Relocation
Arletti & Partners RelocationArletti & Partners Relocation
Arletti & Partners Relocation
 
Quién es quién
Quién es quiénQuién es quién
Quién es quién
 
Angel capital primer_10aug2010_bw
Angel capital primer_10aug2010_bwAngel capital primer_10aug2010_bw
Angel capital primer_10aug2010_bw
 
Internet of Things
Internet of ThingsInternet of Things
Internet of Things
 
хүүхдээ хэрхэн хүмүүжүүлэх вэ
хүүхдээ хэрхэн хүмүүжүүлэх вэ хүүхдээ хэрхэн хүмүүжүүлэх вэ
хүүхдээ хэрхэн хүмүүжүүлэх вэ
 
Notes 5.1 & 5.2 honors
Notes 5.1 & 5.2 honorsNotes 5.1 & 5.2 honors
Notes 5.1 & 5.2 honors
 
Poch dela rosa_how to use pod-o-matic.ppt
Poch dela rosa_how to use pod-o-matic.pptPoch dela rosa_how to use pod-o-matic.ppt
Poch dela rosa_how to use pod-o-matic.ppt
 
Social Media ROI
Social Media ROISocial Media ROI
Social Media ROI
 
Algebra 1 Semester 1 Review
Algebra 1 Semester 1 ReviewAlgebra 1 Semester 1 Review
Algebra 1 Semester 1 Review
 
Metlifewebsitepresentation
MetlifewebsitepresentationMetlifewebsitepresentation
Metlifewebsitepresentation
 
Reviewjeopardy
ReviewjeopardyReviewjeopardy
Reviewjeopardy
 
Chp9reviewjeopardy
Chp9reviewjeopardyChp9reviewjeopardy
Chp9reviewjeopardy
 

Similar to Technology and ageing: Home Sweet Home

Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...
Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...
Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...ILC- UK
 
Active ageing and technology
Active ageing and technologyActive ageing and technology
Active ageing and technologyILC- UK
 
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...ILC- UK
 
3 watson-extra care presentation
3 watson-extra care presentation3 watson-extra care presentation
3 watson-extra care presentationifa2012_2
 
Multiple issues, multiple solutions
Multiple issues, multiple solutionsMultiple issues, multiple solutions
Multiple issues, multiple solutionsILC- UK
 
Aging2.0 CCC presentation final
Aging2.0 CCC presentation final Aging2.0 CCC presentation final
Aging2.0 CCC presentation final Eric Kihlstrom
 
Active liifestyles problem Pow Wow output
Active liifestyles problem Pow Wow output Active liifestyles problem Pow Wow output
Active liifestyles problem Pow Wow output Geovation
 
Intelligent assistive technologies for seniors
Intelligent assistive technologies for seniorsIntelligent assistive technologies for seniors
Intelligent assistive technologies for seniorsAboul Ella Hassanien
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Nexer Digital
 
DIGITAL TECHNOLOGY AND AGING.pptx
DIGITAL TECHNOLOGY AND AGING.pptxDIGITAL TECHNOLOGY AND AGING.pptx
DIGITAL TECHNOLOGY AND AGING.pptxChandrika947449
 
Leveraging Large Data Sets to Make Technology more Accessible for Older People
Leveraging Large Data Sets to Make Technology more Accessible for Older PeopleLeveraging Large Data Sets to Make Technology more Accessible for Older People
Leveraging Large Data Sets to Make Technology more Accessible for Older PeopleMaria Wolters
 
Healthy Ageing and Prevention in Europe
Healthy Ageing and Prevention in EuropeHealthy Ageing and Prevention in Europe
Healthy Ageing and Prevention in EuropeILCUK
 
Through Other Eyes event 28 june 2012
Through Other Eyes event 28 june 2012Through Other Eyes event 28 june 2012
Through Other Eyes event 28 june 2012Argent Ram Media
 
Healthy ageing in Israel and the UK: What can we learn from each other?
Healthy ageing in Israel and the UK: What can we learn from each other?Healthy ageing in Israel and the UK: What can we learn from each other?
Healthy ageing in Israel and the UK: What can we learn from each other?ILC- UK
 
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...Karel Van Isacker
 
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...ILC- UK
 
Debunking the notion of a magic bullet
Debunking the notion of a magic bulletDebunking the notion of a magic bullet
Debunking the notion of a magic bulletCOUNTDOWN on NTDs
 
Health equals wealth: How can the UK and EU work together towards healthy age...
Health equals wealth: How can the UK and EU work together towards healthy age...Health equals wealth: How can the UK and EU work together towards healthy age...
Health equals wealth: How can the UK and EU work together towards healthy age...ILC- UK
 

Similar to Technology and ageing: Home Sweet Home (20)

Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...
Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...
Nudge or Compel? Can behavioural economics tackle the digital exclusion of ol...
 
Active ageing and technology
Active ageing and technologyActive ageing and technology
Active ageing and technology
 
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...
Village life: Independence, Loneliness, and Quality of Life in Retirement Vil...
 
3 watson-extra care presentation
3 watson-extra care presentation3 watson-extra care presentation
3 watson-extra care presentation
 
Multiple issues, multiple solutions
Multiple issues, multiple solutionsMultiple issues, multiple solutions
Multiple issues, multiple solutions
 
Aging2.0 CCC presentation final
Aging2.0 CCC presentation final Aging2.0 CCC presentation final
Aging2.0 CCC presentation final
 
Active liifestyles problem Pow Wow output
Active liifestyles problem Pow Wow output Active liifestyles problem Pow Wow output
Active liifestyles problem Pow Wow output
 
Intelligent assistive technologies for seniors
Intelligent assistive technologies for seniorsIntelligent assistive technologies for seniors
Intelligent assistive technologies for seniors
 
Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?Elizabeth Buie - Older adults: Are we really designing for our future selves?
Elizabeth Buie - Older adults: Are we really designing for our future selves?
 
DIGITAL TECHNOLOGY AND AGING.pptx
DIGITAL TECHNOLOGY AND AGING.pptxDIGITAL TECHNOLOGY AND AGING.pptx
DIGITAL TECHNOLOGY AND AGING.pptx
 
Leveraging Large Data Sets to Make Technology more Accessible for Older People
Leveraging Large Data Sets to Make Technology more Accessible for Older PeopleLeveraging Large Data Sets to Make Technology more Accessible for Older People
Leveraging Large Data Sets to Make Technology more Accessible for Older People
 
Age friendly-universities
Age friendly-universitiesAge friendly-universities
Age friendly-universities
 
Healthy Ageing and Prevention in Europe
Healthy Ageing and Prevention in EuropeHealthy Ageing and Prevention in Europe
Healthy Ageing and Prevention in Europe
 
Through Other Eyes event 28 june 2012
Through Other Eyes event 28 june 2012Through Other Eyes event 28 june 2012
Through Other Eyes event 28 june 2012
 
Healthy ageing in Israel and the UK: What can we learn from each other?
Healthy ageing in Israel and the UK: What can we learn from each other?Healthy ageing in Israel and the UK: What can we learn from each other?
Healthy ageing in Israel and the UK: What can we learn from each other?
 
The prevention challenge what will it mean in 2030?
The prevention challenge what will it mean in 2030? The prevention challenge what will it mean in 2030?
The prevention challenge what will it mean in 2030?
 
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...
Professor Pip Logan, Associate Professor in Community Rehabilitation, Univers...
 
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...
ILC-UK, New Dynamics of Ageing and the Actuarial Profession debate: Improving...
 
Debunking the notion of a magic bullet
Debunking the notion of a magic bulletDebunking the notion of a magic bullet
Debunking the notion of a magic bullet
 
Health equals wealth: How can the UK and EU work together towards healthy age...
Health equals wealth: How can the UK and EU work together towards healthy age...Health equals wealth: How can the UK and EU work together towards healthy age...
Health equals wealth: How can the UK and EU work together towards healthy age...
 

More from ILC- UK

06Mar24 Mental health EU roundtable slides.pptx
06Mar24 Mental health EU roundtable slides.pptx06Mar24 Mental health EU roundtable slides.pptx
06Mar24 Mental health EU roundtable slides.pptxILC- UK
 
06March24 ILC Europe Network slides.pptx
06March24 ILC Europe Network slides.pptx06March24 ILC Europe Network slides.pptx
06March24 ILC Europe Network slides.pptxILC- UK
 
Redefining lifelong learning webinar presentation slides.pptx
Redefining lifelong learning webinar presentation slides.pptxRedefining lifelong learning webinar presentation slides.pptx
Redefining lifelong learning webinar presentation slides.pptxILC- UK
 
Painfully unaware: Improving older people’s understanding of shingles vaccina...
Painfully unaware: Improving older people’s understanding of shingles vaccina...Painfully unaware: Improving older people’s understanding of shingles vaccina...
Painfully unaware: Improving older people’s understanding of shingles vaccina...ILC- UK
 
"If only I had"... LV= insights into retirement planning webinar
"If only I had"... LV= insights into retirement planning webinar"If only I had"... LV= insights into retirement planning webinar
"If only I had"... LV= insights into retirement planning webinarILC- UK
 
Healthy Ageing and Prevention Index - Our impact
Healthy Ageing and Prevention Index - Our impactHealthy Ageing and Prevention Index - Our impact
Healthy Ageing and Prevention Index - Our impactILC- UK
 
G20 high-level side event in India
G20 high-level side event in IndiaG20 high-level side event in India
G20 high-level side event in IndiaILC- UK
 
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030Plugging the gap: Estimating the demand and supply of jobs by sector in 2030
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030ILC- UK
 
G7 high-level side event in Hiroshima
G7 high-level side event in HiroshimaG7 high-level side event in Hiroshima
G7 high-level side event in HiroshimaILC- UK
 
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...ILC- UK
 
Healthy ageing and Prevention Index launch
Healthy ageing and Prevention Index launchHealthy ageing and Prevention Index launch
Healthy ageing and Prevention Index launchILC- UK
 
G7 high-level side event in Niigata
G7 high-level side event in NiigataG7 high-level side event in Niigata
G7 high-level side event in NiigataILC- UK
 
Prof Mihai Craiu - ILC vaccine hesitancy April 2023
Prof Mihai Craiu - ILC vaccine hesitancy April 2023Prof Mihai Craiu - ILC vaccine hesitancy April 2023
Prof Mihai Craiu - ILC vaccine hesitancy April 2023ILC- UK
 
Vaccine confidence in Central and Eastern Europe working lunch
Vaccine confidence in Central and Eastern Europe working lunchVaccine confidence in Central and Eastern Europe working lunch
Vaccine confidence in Central and Eastern Europe working lunchILC- UK
 
Priorities for the G20 in India webinar
Priorities for the G20 in India webinarPriorities for the G20 in India webinar
Priorities for the G20 in India webinarILC- UK
 
Final Marathon or sprint launch Les Mayhew slides 19 April.pptx
Final Marathon or sprint launch Les Mayhew slides 19 April.pptxFinal Marathon or sprint launch Les Mayhew slides 19 April.pptx
Final Marathon or sprint launch Les Mayhew slides 19 April.pptxILC- UK
 
Launching Trial and error: Supporting age diversity in clinical trials
Launching Trial and error: Supporting age diversity in clinical trialsLaunching Trial and error: Supporting age diversity in clinical trials
Launching Trial and error: Supporting age diversity in clinical trialsILC- UK
 
Report launch - Moving the needle: Improving uptake of adult vaccination in J...
Report launch - Moving the needle: Improving uptake of adult vaccination in J...Report launch - Moving the needle: Improving uptake of adult vaccination in J...
Report launch - Moving the needle: Improving uptake of adult vaccination in J...ILC- UK
 
Prof Itamar Grotto - Better preparedness, better results
Prof Itamar Grotto - Better preparedness, better resultsProf Itamar Grotto - Better preparedness, better results
Prof Itamar Grotto - Better preparedness, better resultsILC- UK
 
Matthew Edwards - CMI COVID-19 Inquiry Submission
Matthew Edwards - CMI COVID-19 Inquiry SubmissionMatthew Edwards - CMI COVID-19 Inquiry Submission
Matthew Edwards - CMI COVID-19 Inquiry SubmissionILC- UK
 

More from ILC- UK (20)

06Mar24 Mental health EU roundtable slides.pptx
06Mar24 Mental health EU roundtable slides.pptx06Mar24 Mental health EU roundtable slides.pptx
06Mar24 Mental health EU roundtable slides.pptx
 
06March24 ILC Europe Network slides.pptx
06March24 ILC Europe Network slides.pptx06March24 ILC Europe Network slides.pptx
06March24 ILC Europe Network slides.pptx
 
Redefining lifelong learning webinar presentation slides.pptx
Redefining lifelong learning webinar presentation slides.pptxRedefining lifelong learning webinar presentation slides.pptx
Redefining lifelong learning webinar presentation slides.pptx
 
Painfully unaware: Improving older people’s understanding of shingles vaccina...
Painfully unaware: Improving older people’s understanding of shingles vaccina...Painfully unaware: Improving older people’s understanding of shingles vaccina...
Painfully unaware: Improving older people’s understanding of shingles vaccina...
 
"If only I had"... LV= insights into retirement planning webinar
"If only I had"... LV= insights into retirement planning webinar"If only I had"... LV= insights into retirement planning webinar
"If only I had"... LV= insights into retirement planning webinar
 
Healthy Ageing and Prevention Index - Our impact
Healthy Ageing and Prevention Index - Our impactHealthy Ageing and Prevention Index - Our impact
Healthy Ageing and Prevention Index - Our impact
 
G20 high-level side event in India
G20 high-level side event in IndiaG20 high-level side event in India
G20 high-level side event in India
 
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030Plugging the gap: Estimating the demand and supply of jobs by sector in 2030
Plugging the gap: Estimating the demand and supply of jobs by sector in 2030
 
G7 high-level side event in Hiroshima
G7 high-level side event in HiroshimaG7 high-level side event in Hiroshima
G7 high-level side event in Hiroshima
 
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...
Leaving no one behind: Progress on Life Course Immunisation Roundtable – alon...
 
Healthy ageing and Prevention Index launch
Healthy ageing and Prevention Index launchHealthy ageing and Prevention Index launch
Healthy ageing and Prevention Index launch
 
G7 high-level side event in Niigata
G7 high-level side event in NiigataG7 high-level side event in Niigata
G7 high-level side event in Niigata
 
Prof Mihai Craiu - ILC vaccine hesitancy April 2023
Prof Mihai Craiu - ILC vaccine hesitancy April 2023Prof Mihai Craiu - ILC vaccine hesitancy April 2023
Prof Mihai Craiu - ILC vaccine hesitancy April 2023
 
Vaccine confidence in Central and Eastern Europe working lunch
Vaccine confidence in Central and Eastern Europe working lunchVaccine confidence in Central and Eastern Europe working lunch
Vaccine confidence in Central and Eastern Europe working lunch
 
Priorities for the G20 in India webinar
Priorities for the G20 in India webinarPriorities for the G20 in India webinar
Priorities for the G20 in India webinar
 
Final Marathon or sprint launch Les Mayhew slides 19 April.pptx
Final Marathon or sprint launch Les Mayhew slides 19 April.pptxFinal Marathon or sprint launch Les Mayhew slides 19 April.pptx
Final Marathon or sprint launch Les Mayhew slides 19 April.pptx
 
Launching Trial and error: Supporting age diversity in clinical trials
Launching Trial and error: Supporting age diversity in clinical trialsLaunching Trial and error: Supporting age diversity in clinical trials
Launching Trial and error: Supporting age diversity in clinical trials
 
Report launch - Moving the needle: Improving uptake of adult vaccination in J...
Report launch - Moving the needle: Improving uptake of adult vaccination in J...Report launch - Moving the needle: Improving uptake of adult vaccination in J...
Report launch - Moving the needle: Improving uptake of adult vaccination in J...
 
Prof Itamar Grotto - Better preparedness, better results
Prof Itamar Grotto - Better preparedness, better resultsProf Itamar Grotto - Better preparedness, better results
Prof Itamar Grotto - Better preparedness, better results
 
Matthew Edwards - CMI COVID-19 Inquiry Submission
Matthew Edwards - CMI COVID-19 Inquiry SubmissionMatthew Edwards - CMI COVID-19 Inquiry Submission
Matthew Edwards - CMI COVID-19 Inquiry Submission
 

Technology and ageing: Home Sweet Home

  • 1. Technology and ageing Home Sweet Home David Sinclair, International Longevity Centre – UK @ilcuk @sinclairda #nudgeorcompel The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 2. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 3. Summary  The world is changing  Using technology can be good for us  10 years of digital inclusion policy.  Why aren't older people online (access, skills, behaviour).  Tackling the barriers http://nudges.org/tag/urinals/ The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 4. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 5. A significant association between internet use and perceived control in one‟s life Uses the internet Yes No Total Strongly agree 551 (39.6%) 840 (60.4%) 1391 Moderately agree 1515 (51.6%) 1420 (48.4%) 2935 Slightly agree 1545 (59.4%) 1058 (40.6%) 2603 Slightly disagree 636 (68.2%) 296 (31.8%) 932 Moderately 593 (77.3%) 174 (22.7%) 767 disagree Strongly disagree 268 (71.8%) 105 (28.2%) 373 Chi-Sq= 422.074, df = 5, P=<0.000 Table 1. Feels what happens in life is often determined by factors beyond control The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 6. A strong association between the measure of internet use and measures of loneliness Uses the internet Yes No Total Hardly ever or 3764 (60.2%) 2489 (39.8%) 6253 never Some of the time 1091(51.3%) 1037 (48.7%) 2128 Often 272 (37.4%) 456 (62.6%) 728 Chi-Sq= 166.556, df = 2, P=<0.000 Table 5. How often respondent feels lonely The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 7. People who reported not using the internet were more likely to say that they „often‟ felt isolated Uses the internet Yes No Total Hardly ever or 3683 (59.5%) 2503 (40.5%) 6186 never Some of the time 1242 (52.6%) 1118 (47.4%) 2360 Often 198 (37.4%) 331 (62.6%) 529 Chi-Sq= 115.871, df = 2, P=<0.000 Table 6. How often respondent feels isolated from others The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 8. We found a weak association between the measure of internet use and anxiety Uses the internet Yes No Total Experiences anxiety 194 (44.5%) 242 436 (55.5%) Doesn‟t experience 216 (62.6%) 129 345 anxiety (37.4%) Chi-Sq= 4.008, df = 1, P=0.045 Table 4. Respondent reports anxiety The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 9. Looking back to 2003 Instructions, packaging, user experience, hardware, software gave a relatively terrible user experience for many Accessibility and the User Experience has vastly improved (hardware, http://www.adsavvy.org/amazoncoms-new-frustration-free-packaging-is-eco-and- software, ease of purchase, setup) customer-friendly/ There are millions of fewer people not online But there are millions more (over 7.5 million) still offline The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 10. The slow death of adult learning? Government had invested heavily in learning (UK Online Centres) We have failed to evaluate impact of learning and ACL struggles to justify expenditure. Public sector spending on adult learning is likely to be squeezed further due to spending cuts. By 2014/15 the education budget will be reduce by 13%. Spending on schools will fall by 1%. But we will see 20% cuts to Further Education and sixth-form colleges, and 40% to Higher Education institutions. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 11. And since 2003 Technology has facilitated better back office functions which has made service delivery better for all. But more private and public services are available exclusively online The issue continues to be no- ones and everyone's responsibility. Where are the Ministers? An assumption remains that the http://www.glastonburyfestivals.co.uk/ market will solve this problem. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 12. But much public discourse remains the same “This problem will go away. The next generation will be fine” Last quarter ONS Stats showed that progress for 65+s is two thirds slower than for under 65s (4.36% improvement vs 14.22%) Still an obsession with assuming “my mum” knows the answer Offline groups are still more likely to be older, have disabilities or be from lower socio-economic groups. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 13. From universal access to high speed broadband Delivering Digital Inclusion (2008): Recognised behavioural issues and led to the creation of Race Online (but little else?) Digital Britain (2009) saw digital inclusion move to BIS and DCMS. Digital Britain conflated the issues of skills development and motivation. No initiatives were proposed in either regard, although the work of Race Online 2012 was referred to as a solution. Later that year actions legislative responsibility moved to the Treasury recognising economic imperative in relation to high speed broadband. Britain’s Superfast Broadband Future (2010) abandons the UK Government‟s universal ambitions? The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 14. A move towards “digital by default” „We need to embrace new ways of delivering services … We need to be digital by default. Services that could be delivered online should be delivered only online … Digital by default will become a reality, not just a buzz phrase‟. Frances Maude MP http://www.ieg4.com/ Universal Benefit – Heavy reliance of online access. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 15. The role for new technologies  135 years ago– first two way phone call made  In 2000 – ½ world had never owned a phone  By 2007 ½ the world had a mobile phone  It took 75 years for telephones to reach 50 million users  It took 4 years for the internet to reach 50 million The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 16. Care Home Sweet Home  Tablet computers  Smartphones  GPS monitoring  Epilepsy monitors  Lifestyle/behavoural monitoring  Medication reminders The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 17. Google knows! Location Based Services The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 18. My Society/Fixmystreet.com The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 19. Tripadvisor for Care Homes The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 20. Ocado for care The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 21. Technology to facilitate active ageing  Volunteering  Gradual Retirement (slithers of time)  Opportunities for fun  Opportunities to http://www.flickr.com/photos/richardstubbs/59336799 participate in 19/sizes/m/in/photostream/ The International Longevity Centre-UK is an independent, non-partisan think-tank society dedicated to addressing issues of longevity, ageing and population change.
  • 22. Web facilitating access to Information and Advice • More confident consumers of care with raising expectations rather than patients • More tests available online/instant response (telehealth/care/monitoring) • Greater access to information about conditions (accuracy?) • Expectations to become more focused on “fix it”, prevent it, cure it? • Growth in health tourism. What about care tourism? (Travelodge/recuperation in Spain) The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 23. Barriers to going technology use  Barriers to going online can be categorised as: Access, Skills and Behavioural choice  The disproportionally under-researched topic of behaviour and attitudes seem to play just as great, if not a greater role as access and skills The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 24. Digital Exclusion still a problem  Seven in ten 16-24s now using a smartphone. Under one in ten 65-74s and just 3% of over-75s do so.  In the last year there has been a small drop in the percentage of those aged over 75 with broadband at home (26% to 23%).  1/4 aged 75+ use the internet, the same figure as 2011.  15% of 25-44 year olds have a tablet PC, just 4% of 65-74 and 1% of over 75s do.  “involuntary non-ownership of internet has risen significantly among those aged over 75″.  54% over 75s have difficulty using PC compared with 3% 16-24 year olds.  Whilst disabled people aged 15 -34 have comparable internet access to non disabled people, those aged over 35 with visual or mobility impairment fall behind those without an impairment of the same age group.  Over 65s with a visual impairment are significantly less likely than other over 65s to have a mobile. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 25. But firstly, take care with Age Assumptions The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 26. Usability The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 27. Motivating and inspiring the older population “But how much smaller do we want a phone?” Some/many do want new technology but: “I don’t want to live in a smart- home – I’d rather be dead” http://www.flickr.com/photos/un_photo/58 32685007/sizes/z/in/photostream/ The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 28. Can‟t continue to ignore the ethical issues Moral and ethical debates – cant afford to ignore them Must help older people choose technology when it is right for them (tagging/urine tests) Privacy The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 29. Technology wont tackle the fundamental problems The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency. Bill Gates (Let‟s get the basics right first!) The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 30. Limited culture of private purchase of health/care technologies  Personalisation?  Access to information and advice?  But Health Apps are biggest growth area http://www.flickr.com/photos/thousandshipz/4679235/sizes/m/in/photo stream/ for Iphone. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 31. Policy implications Usability: Perhaps we need a legislative approach? Or would this constrain innovation? Inspiring and engaging the older consumer: How can we tackle “its not for me” Addressing ethics: Need to be more up front with consumers about the use of technology The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 32. Complacency about technology: Technology is a tool. But not a magic bullet. Digital Exclusion: Do we need compulsion? Can we nudge? Creating a culture of private purchase: Need healthcare technology on the BBC breakfast sofa. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 33. Can we nudge?  Service providers could attract older customers by finding ways of discounted installation and connection deals, and initial periods of free internet access.  Companies advertising technology and opportunities to learn technology should use imagery of both older and younger people.  Government and the private sector should support local digital champions to make the case at a community level for the use of new technology.  Government and the private should invest more in adult learning, particularly if certain services are going to be made available exclusively online.  The technology sector should place more emphasis on co-design. The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 34. Should we go further? Compulsion? “By switching services, like what we have done with analogue TV, there is a real opportunity to carry people on [to the internet],... I think that shutting down services would be the best way of carrying through the most amount of people, as long as it is carried through with training” “the acid test for Directgov is whether it can empower, and make life simpler for, citizens and at the same time allow government to turn other things off” Martha Lane Fox The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.
  • 35. Many thanks David Sinclair Head of Policy and Research International Longevity Centre David.sinclair@ilcuk.org.uk 02073400440 Twitter: @ilcuk and @sinclairda The International Longevity Centre-UK is an independent, non-partisan think-tank dedicated to addressing issues of longevity, ageing and population change.