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What Does Corporate America Think of 2.0? (#CorpAmericaThink) Andrew McAfee Principal Research Scientist, MIT @amcafee, amcafee@mit.edu andrewmcafee.org
Definition of “2.0” Good news: a tipping point? Bad news: personal experience Oversimplification: the corporate mindset Advice-giving: how to talk to your bosses about technology Discussion
2.0: freeform, visible, emergent, non-credentialist approaches to getting group work done (collaboration, innovation, search, coordination, etc.), as well as the technologies that support them.
a tipping point?
a tipping point?
a tipping point?
a tipping point?
a tipping point?
a tipping point?
a tipping point?
a tipping point?
a tipping point?
personal experience: why aren’t they getting facebook?
the corporate mindset Risk-averse
the corporate mindset Risk-averse; enamored of status quo;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence,
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence; ROI-seeking;
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness.
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives, peers
the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness   Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives, peers; afraid of being left behind.
how to talk to your bosses about technology Comparisons instead of demos
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work
None A Knowledge Worker’s View of the Enterprise Potential Weak Strong Ties
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work Present data, case studies, narratives 	- Not about Google, Amazon, etc.
Source: “How companies are benefiting from Web 2.0: McKinsey Global Survey Results”
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work Present data, narratives, case studies 	- Not about Google, Amazon, etc. Activate peer effects
“If only HP knew what HP knows, we would be three times more productive.”  - Lew Platt, former CEO of HP
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work Present data, narratives, case studies 	- Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work Present data, narratives, case studies 	- Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns Show that you understand their problems
how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon 	- Grounded in bullet-proof previous work Present data, narratives, case studies 	- Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns Show that you understand their problems Don’t treat them like geeks, or dopes
learn morehttp://www.20adoptioncouncil.com/ case studies coming

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What Does Corporate America Think of 2.0?

  • 1. What Does Corporate America Think of 2.0? (#CorpAmericaThink) Andrew McAfee Principal Research Scientist, MIT @amcafee, amcafee@mit.edu andrewmcafee.org
  • 2. Definition of “2.0” Good news: a tipping point? Bad news: personal experience Oversimplification: the corporate mindset Advice-giving: how to talk to your bosses about technology Discussion
  • 3. 2.0: freeform, visible, emergent, non-credentialist approaches to getting group work done (collaboration, innovation, search, coordination, etc.), as well as the technologies that support them.
  • 13. personal experience: why aren’t they getting facebook?
  • 14. the corporate mindset Risk-averse
  • 15. the corporate mindset Risk-averse; enamored of status quo;
  • 16. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype;
  • 17. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical;
  • 18. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty;
  • 19. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy;
  • 20. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained;
  • 21. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution;
  • 22. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence,
  • 23. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence; ROI-seeking;
  • 24. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness.
  • 25. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches
  • 26. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions
  • 27. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic
  • 28. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory
  • 29. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence
  • 30. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives
  • 31. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives, peers
  • 32. the corporate mindset Risk-averse; enamored of status quo; burned by technology hype; skeptical; unimpressed by features & novelty; busy; budget constrained; uninterested in social revolution; hostile to auto-obsolescence, ROI-seeking; convinced of their own uniqueness Aware of new tools and approaches; aware of organizational dysfunctions; pragmatic; swayed by theory, evidence, narratives, peers; afraid of being left behind.
  • 33. how to talk to your bosses about technology Comparisons instead of demos
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work
  • 47. None A Knowledge Worker’s View of the Enterprise Potential Weak Strong Ties
  • 48. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work Present data, case studies, narratives - Not about Google, Amazon, etc.
  • 49. Source: “How companies are benefiting from Web 2.0: McKinsey Global Survey Results”
  • 50.
  • 51. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work Present data, narratives, case studies - Not about Google, Amazon, etc. Activate peer effects
  • 52. “If only HP knew what HP knows, we would be three times more productive.” - Lew Platt, former CEO of HP
  • 53.
  • 54.
  • 55. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work Present data, narratives, case studies - Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns
  • 56. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work Present data, narratives, case studies - Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns Show that you understand their problems
  • 57. how to talk to your bosses about technology Comparisons instead of demos Present theories and frameworks, not jargon - Grounded in bullet-proof previous work Present data, narratives, case studies - Not about Google, Amazon, etc. Activate peer effects Anticipate and allay concerns Show that you understand their problems Don’t treat them like geeks, or dopes