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H&R Block's Response Process

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Zena Weist
Zena Weist
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Contents are material, non-public, confidential & proprietary. Unauthorized distribution or dissemination prohibited. H&R Block’s Response Process David Armano, Edelman 2010. Repurposed with permission by H&R Block.

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H&R Block's Response Process

  • 1. Contents are material, non-public, confidential & proprietary. Unauthorized distribution or dissemination prohibited. H&R Block’s Response Process David Armano, Edelman 2010. Repurposed with permission by H&R Block.

Editor's Notes

  1. Our response process is very close to David Armano’s. We asked his permission to tweak his visual and make it our own.