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20 Simple Rules of SocialBusiness Success August  9, 2010 - Copyright 2010 - Heardable, Inc. - heardable.com - What's your Heardable Score?
searchability = visibility searchability = visibility 2 2
being found is a business imperative 3
  relevancy        boosts rank relevancy      boosts rank 4
Actionability drives conversions Actionability drives conversions 5 5
Companies are not inherently social (but people are) 6 6
conversations generate awareness 7
utility establishes goodwill 8
brand participation wins raving fans 9
AUTHENTICITY AUTHENTICITY BUILDS  TRUST 10
Originality stimulates word of mouth 11
interactivity aids recall 12
transparency builds trust 13
integrity breeds loyalty 14
portability opens new markets 15
shareability syndicates your stuff 100x 16
measurability helps you optimize #4 17
empowered customers are in control #4 18
online experiences define your brand 19
brands who tell the best stories win 20
in business, winning is everything Follow the 20 simple rules of social business success 21
August  9, 2010 - Copyright 2010 - Heardable, Inc. - heardable.com - What's your Heardable Score? 22

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20 Simple Rules of Social Business Success

Editor's Notes

  1. Companies face an important balancing act between empowerment and control when it comes to taking their brand to social spacesBrand is really the overlooked piece in a lot of social strategies… you see a lot of discussion on how to succeed on Facebook, or to have an effective blog, or Twitter… but less on how fundamentally companies need to think about their brand
  2. Companies face an important balancing act between empowerment and control when it comes to taking their brand to social spacesBrand is really the overlooked piece in a lot of social strategies… you see a lot of discussion on how to succeed on Facebook, or to have an effective blog, or Twitter… but less on how fundamentally companies need to think about their brand