SlideShare a Scribd company logo
1 of 11
© 2010 SAP AG. All rights reserved. / Page 1
Why You Should Care About Social Media.
A Discussion.
Natascha.Thomson@sap.com
Social Media Audience Marketing
SAP
@nathomson
© 2010 SAP AG. All rights reserved. / Page 2
Three Reasons Why You Should Care
 It’s happening with or without you
 What are people saying about you?
 You Don’t have to do it all on your own
 SAP Community Network
 “TechEd” example
 It could help your bottom line
 “Marketing” (ouch, the bad word) yourself
 “Marketing”(ouch, still hurts) brand,
products & services
© 2010 SAP AG. All rights reserved. / Page 3
What Are People Saying About You?
© 2010 SAP AG. All rights reserved. / Page 4
Three Reasons Why You Should Care
 It’s happening with or without you
 Do you know what people are saying about
your company?
 You Don’t have to do it all on your own
 SAP Community Network
 “TechEd” Example
 It could help your bottom line
 “Marketing” (ouch, the bad word) yourself
 “Marketing”(ouch, still hurts) brand,
products & services
© 2010 SAP AG. All rights reserved. / Page 5
Social Networks Make Life Easier
© 2010 SAP AG. All rights reserved. / Page 6
The Power of Social Media
(Twitter, IdeaPlace, SAP Mentors…)
© 2010 SAP AG. All rights reserved. / Page 7
Three Reasons Why You Should Care
 It’s happening with or without you
 Do you know what people are saying about
your company?
 You Don’t have to do it all on your own
 SAP Community Network
 “TechEd” Example
 It could help your bottom line
 “Marketing” (ouch, the bad word) Yourself
 “Marketing”(ouch, still hurts) brand,
products & services
© 2010 SAP AG. All rights reserved. / Page 8
Build Your Reputation
© 2010 SAP AG. All rights reserved. / Page 9
Promote Your Business, Products, Events…
© 2010 SAP AG. All rights reserved. / Page 10
More Details on Creating Social Media
Campaigns
 APPENDIX
© 2010 SAP AG. All rights reserved. / Page 11
Question to Ask Before Starting
A Social Media Campaign
?
 What are the campaign goals & metrics?
 How can social media support these goals?
 Who is the target audience? Where to find this audience?
 What are the existing relevant social media channels?
 Are there other appropriate social media channels?
 What are the goals and success metrics for each channel?
 What resources are required to execute and what resources
do I have?

More Related Content

Similar to Why You Should Care About Social Media. A Discussion.

Sales, Marketing and Artificial intelligence: Science Fiction or Reality?
Sales, Marketing and Artificial intelligence: Science Fiction or Reality?Sales, Marketing and Artificial intelligence: Science Fiction or Reality?
Sales, Marketing and Artificial intelligence: Science Fiction or Reality?SAP Customer Experience
 
8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing Hub8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing HubMichael Brenner
 
Space Invaders. The Revolution in a Nutshell.
Space Invaders. The Revolution in a Nutshell.Space Invaders. The Revolution in a Nutshell.
Space Invaders. The Revolution in a Nutshell.Gerald Hensel
 
How entrepreneurs can benefit from machine learning
How entrepreneurs can benefit from machine learning How entrepreneurs can benefit from machine learning
How entrepreneurs can benefit from machine learning GlobalTechCouncil
 
Now Is The Time To Build Your Personal Brand
Now Is The Time To Build Your Personal BrandNow Is The Time To Build Your Personal Brand
Now Is The Time To Build Your Personal BrandMichael Brenner
 
SAP Forum Basel : Innovating On The SAP Platform
SAP Forum Basel : Innovating On The SAP PlatformSAP Forum Basel : Innovating On The SAP Platform
SAP Forum Basel : Innovating On The SAP PlatformJames Sinclair
 
Product-Startup-Founders-Rulebook-atc.pdf
Product-Startup-Founders-Rulebook-atc.pdfProduct-Startup-Founders-Rulebook-atc.pdf
Product-Startup-Founders-Rulebook-atc.pdfDarryl Jose
 
The Battle For Customer Attention
The Battle For Customer AttentionThe Battle For Customer Attention
The Battle For Customer AttentionMichael Brenner
 
8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO Summit8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO SummitMichael Brenner
 
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...Gary Wang
 
Semphonic 2010 Team Vision V1.1
Semphonic 2010 Team Vision V1.1Semphonic 2010 Team Vision V1.1
Semphonic 2010 Team Vision V1.1Allison Hartsoe
 
7 trends for new graduates should know before starting a career in Marketing
7 trends for new graduates should know before starting a career in Marketing7 trends for new graduates should know before starting a career in Marketing
7 trends for new graduates should know before starting a career in MarketingVivek Bapat
 
Real World Insights That Will Help You Develop an Amazing UX & Mobile Strategy
Real World Insights That Will Help You Develop an Amazing UX & Mobile StrategyReal World Insights That Will Help You Develop an Amazing UX & Mobile Strategy
Real World Insights That Will Help You Develop an Amazing UX & Mobile StrategyGreg Zapar
 
Seed Funding PowerPoint Presentation Slides
Seed Funding PowerPoint Presentation Slides Seed Funding PowerPoint Presentation Slides
Seed Funding PowerPoint Presentation Slides SlideTeam
 
Creating A Self Marketing Plan & Building True Network 4 17 09
Creating A Self Marketing Plan & Building True Network 4 17 09Creating A Self Marketing Plan & Building True Network 4 17 09
Creating A Self Marketing Plan & Building True Network 4 17 09effectivesalesstrategies
 
The first hundred thousand users are always the hardest
The first hundred thousand users are always the hardestThe first hundred thousand users are always the hardest
The first hundred thousand users are always the hardestFakeSteve
 
First 100k users are always the hardest
First 100k users are always the hardestFirst 100k users are always the hardest
First 100k users are always the hardestRashmi Sinha
 
Youtube marketing software for mac
Youtube marketing software for macYoutube marketing software for mac
Youtube marketing software for macselinasimpson131
 

Similar to Why You Should Care About Social Media. A Discussion. (20)

Sales, Marketing and Artificial intelligence: Science Fiction or Reality?
Sales, Marketing and Artificial intelligence: Science Fiction or Reality?Sales, Marketing and Artificial intelligence: Science Fiction or Reality?
Sales, Marketing and Artificial intelligence: Science Fiction or Reality?
 
8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing Hub8 Steps To Build Your Content Marketing Hub
8 Steps To Build Your Content Marketing Hub
 
Space Invaders. The Revolution in a Nutshell.
Space Invaders. The Revolution in a Nutshell.Space Invaders. The Revolution in a Nutshell.
Space Invaders. The Revolution in a Nutshell.
 
How entrepreneurs can benefit from machine learning
How entrepreneurs can benefit from machine learning How entrepreneurs can benefit from machine learning
How entrepreneurs can benefit from machine learning
 
Now Is The Time To Build Your Personal Brand
Now Is The Time To Build Your Personal BrandNow Is The Time To Build Your Personal Brand
Now Is The Time To Build Your Personal Brand
 
SAP Forum Basel : Innovating On The SAP Platform
SAP Forum Basel : Innovating On The SAP PlatformSAP Forum Basel : Innovating On The SAP Platform
SAP Forum Basel : Innovating On The SAP Platform
 
Product-Startup-Founders-Rulebook-atc.pdf
Product-Startup-Founders-Rulebook-atc.pdfProduct-Startup-Founders-Rulebook-atc.pdf
Product-Startup-Founders-Rulebook-atc.pdf
 
The Battle For Customer Attention
The Battle For Customer AttentionThe Battle For Customer Attention
The Battle For Customer Attention
 
8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO Summit8 Steps To Brand Publishing - CMO Summit
8 Steps To Brand Publishing - CMO Summit
 
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...
PCC#105 PT2. SOCIAL IMPACT: How do you know your company's investment in soci...
 
Semphonic 2010 Team Vision V1.1
Semphonic 2010 Team Vision V1.1Semphonic 2010 Team Vision V1.1
Semphonic 2010 Team Vision V1.1
 
7 trends for new graduates should know before starting a career in Marketing
7 trends for new graduates should know before starting a career in Marketing7 trends for new graduates should know before starting a career in Marketing
7 trends for new graduates should know before starting a career in Marketing
 
Real World Insights That Will Help You Develop an Amazing UX & Mobile Strategy
Real World Insights That Will Help You Develop an Amazing UX & Mobile StrategyReal World Insights That Will Help You Develop an Amazing UX & Mobile Strategy
Real World Insights That Will Help You Develop an Amazing UX & Mobile Strategy
 
Seed Funding PowerPoint Presentation Slides
Seed Funding PowerPoint Presentation Slides Seed Funding PowerPoint Presentation Slides
Seed Funding PowerPoint Presentation Slides
 
Creating A Self Marketing Plan & Building True Network 4 17 09
Creating A Self Marketing Plan & Building True Network 4 17 09Creating A Self Marketing Plan & Building True Network 4 17 09
Creating A Self Marketing Plan & Building True Network 4 17 09
 
The first hundred thousand users are always the hardest
The first hundred thousand users are always the hardestThe first hundred thousand users are always the hardest
The first hundred thousand users are always the hardest
 
First 100k users are always the hardest
First 100k users are always the hardestFirst 100k users are always the hardest
First 100k users are always the hardest
 
FinalDraft_VRiel
FinalDraft_VRielFinalDraft_VRiel
FinalDraft_VRiel
 
SAP: Jennifer Ford
SAP: Jennifer FordSAP: Jennifer Ford
SAP: Jennifer Ford
 
Youtube marketing software for mac
Youtube marketing software for macYoutube marketing software for mac
Youtube marketing software for mac
 

Recently uploaded

Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMVoces Mineras
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Kirill Klimov
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfShashank Mehta
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxsaniyaimamuddin
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Seta Wicaksana
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?Olivia Kresic
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfJos Voskuil
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCRashishs7044
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africaictsugar
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCRashishs7044
 

Recently uploaded (20)

Memorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQMMemorándum de Entendimiento (MoU) entre Codelco y SQM
Memorándum de Entendimiento (MoU) entre Codelco y SQM
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024Flow Your Strategy at Flight Levels Day 2024
Flow Your Strategy at Flight Levels Day 2024
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdf
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
 
Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...Ten Organizational Design Models to align structure and operations to busines...
Ten Organizational Design Models to align structure and operations to busines...
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?MAHA Global and IPR: Do Actions Speak Louder Than Words?
MAHA Global and IPR: Do Actions Speak Louder Than Words?
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
No-1 Call Girls In Goa 93193 VIP 73153 Escort service In North Goa Panaji, Ca...
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Digital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdfDigital Transformation in the PLM domain - distrib.pdf
Digital Transformation in the PLM domain - distrib.pdf
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
8447779800, Low rate Call girls in Shivaji Enclave Delhi NCR
 
Kenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby AfricaKenya’s Coconut Value Chain by Gatsby Africa
Kenya’s Coconut Value Chain by Gatsby Africa
 
8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR8447779800, Low rate Call girls in Rohini Delhi NCR
8447779800, Low rate Call girls in Rohini Delhi NCR
 

Why You Should Care About Social Media. A Discussion.

  • 1. © 2010 SAP AG. All rights reserved. / Page 1 Why You Should Care About Social Media. A Discussion. Natascha.Thomson@sap.com Social Media Audience Marketing SAP @nathomson
  • 2. © 2010 SAP AG. All rights reserved. / Page 2 Three Reasons Why You Should Care  It’s happening with or without you  What are people saying about you?  You Don’t have to do it all on your own  SAP Community Network  “TechEd” example  It could help your bottom line  “Marketing” (ouch, the bad word) yourself  “Marketing”(ouch, still hurts) brand, products & services
  • 3. © 2010 SAP AG. All rights reserved. / Page 3 What Are People Saying About You?
  • 4. © 2010 SAP AG. All rights reserved. / Page 4 Three Reasons Why You Should Care  It’s happening with or without you  Do you know what people are saying about your company?  You Don’t have to do it all on your own  SAP Community Network  “TechEd” Example  It could help your bottom line  “Marketing” (ouch, the bad word) yourself  “Marketing”(ouch, still hurts) brand, products & services
  • 5. © 2010 SAP AG. All rights reserved. / Page 5 Social Networks Make Life Easier
  • 6. © 2010 SAP AG. All rights reserved. / Page 6 The Power of Social Media (Twitter, IdeaPlace, SAP Mentors…)
  • 7. © 2010 SAP AG. All rights reserved. / Page 7 Three Reasons Why You Should Care  It’s happening with or without you  Do you know what people are saying about your company?  You Don’t have to do it all on your own  SAP Community Network  “TechEd” Example  It could help your bottom line  “Marketing” (ouch, the bad word) Yourself  “Marketing”(ouch, still hurts) brand, products & services
  • 8. © 2010 SAP AG. All rights reserved. / Page 8 Build Your Reputation
  • 9. © 2010 SAP AG. All rights reserved. / Page 9 Promote Your Business, Products, Events…
  • 10. © 2010 SAP AG. All rights reserved. / Page 10 More Details on Creating Social Media Campaigns  APPENDIX
  • 11. © 2010 SAP AG. All rights reserved. / Page 11 Question to Ask Before Starting A Social Media Campaign ?  What are the campaign goals & metrics?  How can social media support these goals?  Who is the target audience? Where to find this audience?  What are the existing relevant social media channels?  Are there other appropriate social media channels?  What are the goals and success metrics for each channel?  What resources are required to execute and what resources do I have?