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Presented by: Debra Aho Williamson Principal Analyst @DebraWilliamson J A N U A R Y  2 0 ,  2 0 1 1 Social Media  Outlook for 2011 Sponsored  by:
Trend #1 By 2012, 88% of Marketers Will  Use Social Media
Four in five   companies will use social media tools in 2011; even more in 2012  Twitter: #eMwebinar
Changing consumer usage patterns make social media  a must ,[object Object],[object Object],[object Object],Twitter: #eMwebinar
There’s  still room   for growth 36% 15% 33%
However, not every industry has adopted social media at the same rate—and  some never will
Trend #2 Social Media  Gets Its Share of Marketing Dollars
More than  8 in 10   companies plan spending increases this year Twitter: @eMarketer @DebraWilliamson
Trend #3 Social Media Will Be Integrated into Marketing Planning
The more experienced companies get, the more they realize  the need to integrate   social media
Marketing and PR are  much further along   than other corporate departments Twitter: #eMwebinar
How Intel and GM manage social media “ Intel has been an early adopter in social media, but we haven’t funded it as well as many of us would like.  Social media is not free.  We don’t want to tap into our paid media budget. We want to separate those two while driving deeper integration between paid and social media.” — eMarketer interview with Kathleen Malone, senior manager and social media strategist “ The brand teams have never budgeted their own line items [for social media marketing]. Now,  marketing rightfully is becoming more involved   in the planning and budgeting, and also the strategic side of it. The brands are now baking social into their overall marketing budget.” — eMarketer interview with Christopher Barger, global director of social media  Twitter: @eMarketer @DebraWilliamson
Trend #4 Offline Ad Budgets  Will  Be Affected
As marketers funnel more funds toward social media, spending on traditional forms of  advertising  is falling Twitter: #eMwebinar
Social media will  rival email marketing   for budget increases Twitter: @eMarketer @DebraWilliamson
Pepto Shelves Traditional Media ,[object Object],[object Object],[object Object]
What Pepto Achieved “ The best results we’ve seen in years.”—P&G ,[object Object],[object Object],[object Object]
Trend #5 Facebook is Running Away  With the Display  Ad Market  (or is it?)
Facebook now gets nearly  one-quarter   of all display ad impressions Twitter: #eMwebinar
But social media will also  jockey with search   for ad dollars Twitter: @eMarketer @DebraWilliamson
So  keep your eye on this:  Is Facebook taking search dollars or display dollars?
Trend #6 Consumer Usage  of Social Media  Is Still Rising
Across all generations,  more people than ever   are using social networks
And usage  frequency  is rising, too
Some demographic  trends ,[object Object],[object Object],[object Object],Twitter: @eMarketer @DebraWilliamson
Trend #7 “ Like” Is Only the Beginning of the Brand Relationship
“ Liking” something is easy—and it’s become  very popular Twitter: #eMwebinar
Some stats to  ,[object Object],[object Object],[object Object],Source: http://www.scribd.com/doc/45301351/Building-your-Social-Presence-Across-the-Web-Social-Plugins-and-APIs-Simon-Cross-Le-Web-Workshop-12-9-10
But is it  too  easy to click the “like” button? And does it create a sustained customer relationship?
Strategies for taking consumers  from “like” to love ,[object Object],[object Object],[object Object],Twitter: @eMarketer @DebraWilliamson
Trend #8 Measurement Will Move Beyond Superficial Brand Metrics
 
Brand metrics are still  the most common   things to measure
Although budgets are rising, the  ROI question is still not answered Twitter: #eMwebinar
Yes, Virginia, social media  CAN  deliver customers ,[object Object],[object Object],[object Object],[object Object],Twitter: @eMarketer @DebraWilliamson
Trend #9 Location Is More Than a Check-In
Mobile social network usage will  more than double   between 2010 and 2015
Location-based services have surged but  aren’t yet mainstream
Checking in motivated by prospect of value exchange: obtaining useful information and  finding deals Twitter: #eMwebinar
Marketer spending around location is starting to  ramp up
Trend #10 Coming up: A preview of eMarketer’s latest forecast for social network ad spending in the US and around the world.
Your Marketing Partner for Media, Content and Social Solutions January 25, 2011 ,[object Object],[object Object],[object Object],Media Our  Web Sites  attract more than 100MM uniques each month Content Our  Studio  produced ~2M text articles and videos last year Social Our  Pluck   Community Platform  powers 1B page views per month Social
Pluck: The Integrated Community Platform January 25, 2011
Pluck: Comprehensive Offerings to Power Your Social Mix January 25, 2011 Tools Technology People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pluck: Delivering Results That Brands Value ,[object Object],Engagement 8M+ interactions last month Insight 500K+ member focus group ,[object Object],[object Object],January 25, 2011
Trend #10 Social Networks Will Grab 11% of  US Online Ad Spending in 2011
US social network ad spending expected to rise  55%  this year 11% of total US online spending Twitter: @eMarketer @DebraWilliamson
Worldwide ad spending on  Facebook   to rise more than $2 billion this year ,[object Object],[object Object],[object Object],[object Object],Twitter: #eMwebinar
Presented by: Debra Aho Williamson Principal Analyst, eMarketer, Inc. Twitter Hashtag – #eMwebinar Sponsored  by: Social Media Outlook for 2011 Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording.  For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions.  To learn about  eMarketer Total Access  please visit  www.emarketer.com/products or contact us: (800) 405-0844  [email_address]

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eMarketer Webinar: Social Media Outlook for 2011

  • 1. Presented by: Debra Aho Williamson Principal Analyst @DebraWilliamson J A N U A R Y 2 0 , 2 0 1 1 Social Media Outlook for 2011 Sponsored by:
  • 2. Trend #1 By 2012, 88% of Marketers Will Use Social Media
  • 3. Four in five companies will use social media tools in 2011; even more in 2012 Twitter: #eMwebinar
  • 4.
  • 5. There’s still room for growth 36% 15% 33%
  • 6. However, not every industry has adopted social media at the same rate—and some never will
  • 7. Trend #2 Social Media Gets Its Share of Marketing Dollars
  • 8. More than 8 in 10 companies plan spending increases this year Twitter: @eMarketer @DebraWilliamson
  • 9. Trend #3 Social Media Will Be Integrated into Marketing Planning
  • 10. The more experienced companies get, the more they realize the need to integrate social media
  • 11. Marketing and PR are much further along than other corporate departments Twitter: #eMwebinar
  • 12. How Intel and GM manage social media “ Intel has been an early adopter in social media, but we haven’t funded it as well as many of us would like. Social media is not free. We don’t want to tap into our paid media budget. We want to separate those two while driving deeper integration between paid and social media.” — eMarketer interview with Kathleen Malone, senior manager and social media strategist “ The brand teams have never budgeted their own line items [for social media marketing]. Now, marketing rightfully is becoming more involved in the planning and budgeting, and also the strategic side of it. The brands are now baking social into their overall marketing budget.” — eMarketer interview with Christopher Barger, global director of social media Twitter: @eMarketer @DebraWilliamson
  • 13. Trend #4 Offline Ad Budgets Will Be Affected
  • 14. As marketers funnel more funds toward social media, spending on traditional forms of advertising is falling Twitter: #eMwebinar
  • 15. Social media will rival email marketing for budget increases Twitter: @eMarketer @DebraWilliamson
  • 16.
  • 17.
  • 18. Trend #5 Facebook is Running Away With the Display Ad Market (or is it?)
  • 19. Facebook now gets nearly one-quarter of all display ad impressions Twitter: #eMwebinar
  • 20. But social media will also jockey with search for ad dollars Twitter: @eMarketer @DebraWilliamson
  • 21. So keep your eye on this: Is Facebook taking search dollars or display dollars?
  • 22. Trend #6 Consumer Usage of Social Media Is Still Rising
  • 23. Across all generations, more people than ever are using social networks
  • 24. And usage frequency is rising, too
  • 25.
  • 26. Trend #7 “ Like” Is Only the Beginning of the Brand Relationship
  • 27. “ Liking” something is easy—and it’s become very popular Twitter: #eMwebinar
  • 28.
  • 29. But is it too easy to click the “like” button? And does it create a sustained customer relationship?
  • 30.
  • 31. Trend #8 Measurement Will Move Beyond Superficial Brand Metrics
  • 32.  
  • 33. Brand metrics are still the most common things to measure
  • 34. Although budgets are rising, the ROI question is still not answered Twitter: #eMwebinar
  • 35.
  • 36. Trend #9 Location Is More Than a Check-In
  • 37. Mobile social network usage will more than double between 2010 and 2015
  • 38. Location-based services have surged but aren’t yet mainstream
  • 39. Checking in motivated by prospect of value exchange: obtaining useful information and finding deals Twitter: #eMwebinar
  • 40. Marketer spending around location is starting to ramp up
  • 41. Trend #10 Coming up: A preview of eMarketer’s latest forecast for social network ad spending in the US and around the world.
  • 42.
  • 43. Pluck: The Integrated Community Platform January 25, 2011
  • 44.
  • 45.
  • 46. Trend #10 Social Networks Will Grab 11% of US Online Ad Spending in 2011
  • 47. US social network ad spending expected to rise 55% this year 11% of total US online spending Twitter: @eMarketer @DebraWilliamson
  • 48.
  • 49. Presented by: Debra Aho Williamson Principal Analyst, eMarketer, Inc. Twitter Hashtag – #eMwebinar Sponsored by: Social Media Outlook for 2011 Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording. For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions. To learn about eMarketer Total Access please visit www.emarketer.com/products or contact us: (800) 405-0844 [email_address]