The document discusses integrating television and the social web. It advocates rethinking metadata as advertisements for programs, allowing API access to TV devices, and using URLs for program identification. This would lower costs, foster creativity, and benefit consumers and providers. Guidelines are provided for making metadata and apps more open and accessible through common standards. This includes using URLs and open APIs to link data and control devices between the web and TV.
Human Factors of XR: Using Human Factors to Design XR Systems
Integrating Web & TV for Social Interaction
1. SOCIAL & INTERACTIVE TV
integrating Web & TV
Lora Aroyo
VU University Amsterdam
http://notube.tv
Wednesday, June 8, 2011 1
2. TAKE HOME MESSAGE
Integration of TV & (Social) Web
Wednesday, June 8, 2011 2
3. rethinking the role of metadata as advertisement for programs
allowing API access to TV devices
using URLs for program identification
would lower costs and foster creativity,
and thereby benefit consumers as well as providers and
manufacturers
Wednesday, June 8, 2011 3
4. • Making APIs (and prototypes) for linking the Social
Web with broadcast and on-demand television
• Using Linked data for serendipitous content
discovery
• Aggregating TV preference data from diverse
Web activities
• Enriching TV metadata
• Finding graph patterns to link users to content
• Adaptive advertisement
• Building on open source services
• Supporting real-time multi-screen exploration
of TV programs
Wednesday, June 8, 2011 4
5. EVOLUTION
we see how web & TV co-evolve
Wednesday, June 8, 2011 5
6. SOCIAL NETWORKS SHOW
WEB & TV TOGETHER
• high % of social media conversations are
around what people are watching on TV
• during UK/US prime-time scheduling:
• Twitter trending topics - TV related
• Twitter activity influence what people
decide to watch
• predominantly via second screens (not
specifically designed)
Wednesday, June 8, 2011 6
7. SECOND SCREEN: IN ACTION
42% UK adults discuss/comment on TV programs while
watching (YouGov Deloitte report, Aug 2010)
49% of UK Twitter users use Twitter regularly when watching TV
(BBC Audience Research Twitter survey, Aug 2010)
Wednesday, June 8, 2011 7
9. WHAT IS THE DRIVE?
• it’s not technology-driven
• people want to share (TV) experiences
• people want to be recognized (by what they are watching)
• people want to be heard (through contributions)
• young audience - very active
Wednesday, June 8, 2011 9
10. FRAGMENTATION OF
AUDIENCES
• in the current evolution of web & broadcast TV, we see a
fragmentation over multiple applications, devices &
websites
• not good for all
• consumers
• manufacturers
• developers
• creators & owners of content
Wednesday, June 8, 2011 10
11. DEVICES & CONTROLS
• many new TV and TV-like
devices, e.g.
• internet-connected TVs, e.g.
Samsung Yahoo Widgets TV
• set-top boxes, e.g. Boxee Box,
Apple TV and GoogleTV
• apps to control interaction
with second screen, e.g.
• MythTV, XBMC & Boxee iPhone/
Android remote controls
Wednesday, June 8, 2011 11
12. APPS FOR INTERACTION
• media directory apps:
• majority are incapable of
interacting with TV or
Web players, e.g. ‘Radio
Times TV guide’
• apps for specific
programs or events,
e.g. `The Million Pound
Drop' show, PickLive:
playing along during football
matches
Wednesday, June 8, 2011 12
13. ALL THIS RESULTS IN SILOS
we see fragmented solutions
where people need specific hardware/software
to participate in TV apps
Wednesday, June 8, 2011 13
14. SILOS POSE PROBLEMS
FOR USERS & BROADCASTERS
• difficult for people to participate
• difficult for broadcasters to monitor what’s going on
• potential value for participants is lost
• potential value for right holders (e.g. increased and engaged
audience, and feedback) is lost
• too much focus on formats & protocols instead of creative
solutions
Wednesday, June 8, 2011 14
15. KEY CHALLENGES
what problems do social TV developers need to solve?
Wednesday, June 8, 2011 15
16. CHALLENGES FOR
SOCIAL TV DEVELOPERS
1.How do we know what the person is watching?
•Both for broadcast and on-demand, we need to know in the
form of some kind of unique identifiers.
2.How do we locate additional information about
the program?
•Given a unique identifier for a program, we need to locate
information, not broadcasted along with the program itself.
Wednesday, June 8, 2011 16
17. CHALLENGES FOR
SOCIAL TV DEVELOPERS
3.How do we locate apps or Web pages related to it?
• In addition, we need program-specific applications to be
launched, or Web pages to be navigated to (seamlessly
delivering complex applications using Web technologies without
locate-download-install-launch difficulties).
4.How can we manipulate it?
• We need a second screen environment for users to manipulate
the content, provide playback control, interact with first screen.
Wednesday, June 8, 2011 17
19. I. RETHINK THE ROLE OF
METADATA
• let metadata advert the content: let it flow freely in the
public web and find its viewers
• make metadata public and open: open in formats & licenses
drawing users via 3rd party apps
• rights issues: nothing compared to content rights
metadata is scaffolding for Future Web & TV
Wednesday, June 8, 2011 19
20. EXAMPLE:
• the BBC Backstage work with TV anytime shows the result in
the form of very creative apps
Wednesday, June 8, 2011 20
22. II. CREATE URLS FOR
CONTENT ITEMS
• easy sharing of info by giving programs a life through a URL:
• resolvable, machine processable URLs (JSON, RDF)
• for sharing information (about content), e.g. Wikipedia, IMDB
• for relating program instances cross broadcaster, e.g.
aggregated matching & discovery in the international Global
Web
program URLs makes it alive in the social web
Wednesday, June 8, 2011 22
23. EXAMPLE:
BBC
/PROGRAMS
http://www.bbc.co.uk/programmes/b00ry8lb
http://www.bbc.co.uk/bbcfour/programmes/genres/drama
Wednesday, June 8, 2011 23
24. III. AGREE ON OPEN APIS
• to allow other apps to access & control TV playing device/app/web page
• what to see, e.g. change channel, play, pause
• to allow other apps to access metadata
• content identification
• user identification / authentication
• standards-based communication between controlling & controlled devices
open APIs for access & control
Wednesday, June 8, 2011 24
25. EXAMPLE:
APIS FOR RECORDING,
ANNOTATION & SEARCH
• smart phone-to-TV API, e.g. bookmarking, tag, annotate
content
• Web-based OAuth API for sharing activities streams
Wednesday, June 8, 2011 25
26. BENEFITS
benefits for all stakeholders
Wednesday, June 8, 2011 26
27. I. BENEFITS TO AUDIENCES
• expect diverse, attractive, and accessible software & hardware
remotes
• more creative apps for viewing what to watch on TV (phone,
tablet etc.) and easier text entry
• simpler access to program info, for sharing in social web
• better second screen TV apps
• better recommendations
Wednesday, June 8, 2011 27
28. II. BENEFITS TO CONTENT
PRODUCERS
• less fragmented audience
• more participation & interest
• ability
to track aggregate usage and market that (from
broadcast via on-demand to archive)
Wednesday, June 8, 2011 28
29. III. BENEFITS TO DEVELOPERS
• manufacturersand developers have open and well-
documented APIs to support
Wednesday, June 8, 2011 29
30. BENCHMARK
guidelines for NoTuble metadata and apps
Wednesday, June 8, 2011 30
31. HOW NOTUBLE IS YOUR
METADATA?
• as a guideline and as a benchmark for TV metadata, we use a 5-star scheme
to judge TV metadata
make metadata available publicly (open license)
make metadata available in open format
create URLs for content items
link to additional items
use the linking to personalize (& socialize)
Wednesday, June 8, 2011 31
32. NOTUBLE METADATA
• this schema helps to determine the added value of metadata, for example:
• content availability (restricted by country 0.1 point, payed content 0.1 point,
free everywhere 1 point )
• metadata licensing (can others reuse the metadata)
• metadata schema quality (e.g. using standard schema's like tv-anytime)
• amount of metadata (only title, or much more)
• conceptualization or just keywords etc
• reuse of identifiers
Wednesday, June 8, 2011 32
33. USER MODELING
• personalization implies & assumes user (usage) modeling
• benefits both sides
• better experience, more engagement
• better analysis of usage, better marketing
personalization not a burden (for providers) but
an opportunity
Wednesday, June 8, 2011 33
34. MAKING NEW
CONNECTIONS
• specific & meaningful
connections between:
• existing information
about people from the
Social Web
Wednesday, June 8, 2011 34
35. MAKING NEW
CONNECTIONS
• specific & meaningful
connections between:
• existing information
about people from the
Social Web
• data about video
content provided by
broadcasters
Wednesday, June 8, 2011 35
36. MAKING NEW
CONNECTIONS
• specific & meaningful
connections between:
• existing information
about people from the
Social Web
• data about video
content provided by
broadcasters
Wednesday, June 8, 2011 35
37. MAKING NEW
CONNECTIONS
• specific & meaningful
connections between:
• existing information about
people from the Social
Web
• data about video content
provided by broadcasters
• supplement video data with
background knowledge
Wednesday, June 8, 2011 36
38. MAKING NEW
CONNECTIONS
• specific & meaningful
connections between:
• existing information about
people from the Social
Web
• data about video content
provided by broadcasters
• supplement video data with
background knowledge
Wednesday, June 8, 2011 36
39. ACTIVITY-BASED USER
PROFILES
• an example of advanced user modeling is the use of BBC
Linked Data in the generation of activity-based user profiles
• NoTube Beancounter can use DBpedia but also BBC PIDs in
Twitter-based profiling
• used for recommendation on the basis of social activity
• other examples following similar approach, e.g. music-related
recommendation based on music-related social data
Wednesday, June 8, 2011 37
45. SEMANTICS-BASED
RECOMMENDATION
• in NoTube recommendations are based on user TV viewing &
Social Web activities
• through the semantic relations, recommendations are given for
people, programs, channels and for genres (a rich, multi-faceted
approach)
• exploring pattern-based recommendations on top of LOD
semantics
• integrating classical statistical approaches for related programs
Wednesday, June 8, 2011 40
46. LOD PATTERNS & CONCEPT
MATCH
• direct match in
LOD concepts
• creative influence
• creative participation
Wednesday, June 8, 2011 41
47. RECOMMENDING
& INTERACTING IN GROUPS
• people want to share (TV) experiences
• integration with (social) web allows for recommending for &
interacting with groups
• typical trade-off watching TV - remaining in social group
• challenge to support social processes for trade-off
• examples: multi-user device (touch table), using social
networking systems to vote & discuss
Wednesday, June 8, 2011 42
48. SOCIAL TV SHOULD ENABLE
• Conversation: back-channel, recommendation & community
• content is the king; conversation is the content on web2
• conversation is the king
• Gamification: playful, engaging & participative
• Personalization: users contribution, relevant & their stories
credit: Gary Hayes
Wednesday, June 8, 2011 43
49. COMMUNITY-BASED
EXPERIENCE
not a single TV-viewer activity any more
Wednesday, June 8, 2011 44
50. SOCIAL VIEWING SCENARIOS
for more details check out our blog at http://notube.tv
Wednesday, June 8, 2011 45
51. ADAPT INDIVIDUAL SECOND
SCREEN EXPERIENCE
for more details check out our blog at http://notube.tv
Wednesday, June 8, 2011 46
52. HOW NOTUBLE IS YOUR APP?
• we extend this benchmark from metadata towards
applications and software:
use NoTuble metadata
provide open APIs for accessing metadata
provide open APIs for controlling devices
Wednesday, June 8, 2011 47
53. STANDARDS
• in this open evolution, a lot is already happening.
• the industry shows many different parties offering partial
solutions
• W3C can help with API, protocols, specifications
• NoTube aims for NoTuble benchmarks
towards a coherent Web & TV ecosystem
Wednesday, June 8, 2011 48
54. OPPORTUNITIES
• engage through gaming, make sharing and feedback more
playful, e.g. rewards, sense of progress, curiosity
• linked content allows to find alternative versions better fitting
conditions of multilinguality and accessibility
• Twitter for individual, collaborative, trending recommendations
• support process of endorsement, e.g. celebrities
Wednesday, June 8, 2011 49
55. TAKE HOME MESSAGE
Integration of TV & (Social) Web
Wednesday, June 8, 2011 50
56. rethinking the role of metadata as advertisement for programs
allowing API access to TV devices
using URLs for program identification
URLs are the foundation for the web
URLs can be the foundation for the Web & TV ecosystem
linking data is easier than linking devices
so, focus on metadata & URLs as well as APIs for
Web&TV
would lower costs and foster creativity,
and thereby benefit consumers as well as providers and
manufacturers
Wednesday, June 8, 2011 51