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:




        2011.5.16




    1
>

>

>

>

>

>                     (     )

>( )           (                     )

>       :             www.berlinlog.com

> twitter.com/npool
                                2
I.

II.    :

III.



           3
I.




4
“If the news is important,



     it will find me!”

            5
6
1   1   :   ,       ,




                7
1:   =




         8
2:       =




     9
3:        =   ‘   ’




     10
11
12
13
14
Push- & Pull-Communication




            15
Push- & Pull- Communication




> Push-C.:                       ,   ,
                (publish)

> Pull-C.:
                (subscribe)


                            16
Pull Communication =




         17
18
/           Information Overload

•                                                    ,

                                  .

• Bertram Gross (1964): The Managing of Organizations


• Alvin Toffler (1970): Future Shock

                             19
•

    •                 :      (Table of Contents),
        (glossary),        (footnote)

    •                     (WWW):           (Browser)

    •       ,             (sitemap)

    •                      (Location Based Service)

    • Friends are Filters!
                                   20
?

=        ?




    21
Clay Shirky,

“Itʼ not information overload,
 itʼs filter failure.”




                   22
23
The strength of week ties

•       (primary informations)
                 :          strong ties

    •      :     ,            ,           ,



    •      :     ,                ,               ,




                         24
The strength of week ties

•       (primary informations)
                 :          strong ties

    •       :    ,            ,           ,



    •       :    ,                ,               ,


        :
                         24
25
25
25
25
vs.




26
>

>

>

>

    27
Twitter is a news distribution media!


>         (tweet)   21%           (2010   )

>         (tweet)   79%

> RT

>         (tweet)    25%

                          28
Content




          29
Content




     Social Experience!
          29
>

>

>   Gatekeeper   ,        Superhubs

>                                 ?
        >>>          30
                          ‘   ’       !!!!
II.

      :



31
75%
     Reach and Usage by Country (2010   4       )


   Social Networks & Blogs
Country            Reach (Percent)
                                            (     :1 )
 Brasil                  86                     5.03

 Italy                   78                     6.28

 USA                     74                     6.35

France                   73                     4.10

Germany                  63                     4.13

 Suiss                   59                     3.44

 World                   75                         6.0

Growth                 + 24 %                   66%
                                                          : Nielsen
                          32
The Internet is ... Social!
             33
34
!!!




35
Networked Customer




        36
3


    1.


    2.


    3.

         37
1.



(network density)



        38
1-1. network density

     between

      people


         39
1-2. network density

     between

people and objects


         40
e.g.

Social Graph (Facebook)



           41
42
42
2.




43
44
45
:

,



    46
1987




       47
2009

            =




       48
:

‘        ’   ,




49
3.




50
:

RSS Feed, RT, Follow, Like,

           etc.


             51
!


52
53
Flashmob




 54
,   (Sylt)




55
2009

          (SNS)

          :

   5000   ‘        ’




              56
57
2009       10   21

                       /

            /

                           ⇓

                       ,

                           ⇓

2009   11   23    :             98

                           58
59
60
KitKat




61
Give rainforests a break



           62
2010   3        17




 “Have a break?”
           63
1. 17                ,

2. 17       ,                          (
        :       79       )

3. 18                         ,“
                              ”

4. 18       ,                      !
                         64
65
66
67
68
Networked Customer



             ?


        69
1.

2.        =




          70
71
III.


(Empathy & Resonance)


         72
73
Resonance-Point




       73
74
(swing/wave)



   75
Resonance Point

                  ?



        76
(empathy)


(curation)




   77
→




>    1       1       :            ‘           ’

>        :       (empathy)            ,   ,

>   /            :
                             78
>                : Mission Impossible!

>    /   1

>‘           ’
                      79
80
:

    Old Spice &

       Mustafa


: http://www.berlinlog.com/?p=335

             81
82
82
82
83
83
83
(curation)




>             PD        !

>         +
                   84
:




> 100%

>            PR

>           ,         ,        ,
    ,             ?
                          85
:




>       ,‘ ’

>       :

>

               86
: John Boehner




> http://www.americaspeakingout.com/

>       ,

>       ,         ,         :

> American Prosperity, Fiscal Accountability, American Values, National
  Security, Open Mic
                                          87
: Oreo




>“                            OREO & milk moments”

> “World’s Fan of the Week”


                              88
Coke’s “Fans First” Approach in Social
           Communities
                Michael Donnelly
 Group Director, Worldwide Interactive Marketing




                       89
90
The great technology of the 21st
   century isn’t mechanical.
         It’s emotional!


                91
20th century competition was




             92
20th century competition was



21st century competition is
  won by heart and soul.

             92
The 21st century leader has
  the heart of an idealist,




             93
The 21st century leader has
  the heart of an idealist,


  the soul of a renegade,




             93
The 21st century leader has
  the heart of an idealist,


  the soul of a renegade,


  and the conscience of a
        shepherd!
             93
!

94

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공감 미디어: 트위터

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