Planning for Disruption
Is your organization ready for seismic change accelerated by the expanding online ecosystem? Are you evolving the kinds of nimble governance, management, and operations that can survive -- and thrive -- through the next upheaval in your industry? By definition, disruption is unexpected, but you can prepare your programs and people to anticipate transformative change. References: http://en.wikipedia.org/wiki/Clayton_M._Christensen http://en.wikipedia.org/wiki/Communities_of_practice http://en.wikipedia.org/wiki/Agile_Manifesto Credits: http://www.flickr.com/photos/tedkerwin/4829580594/ http://en.wikipedia.org/wiki/File:Metal_movable_type.jpg http://www.flickr.com/photos/pargon/2444943158/ http://www.flickr.com/photos/ollesvensson/3681650830/ http://www.flickr.com/photos/viewfrom52/2263683446/ http://en.wikipedia.org/wiki/File:Chalkandboard.jpg http://www.flickr.com/photos/gehealthcare/4253575689/ http://www.youtube.com/watch?v=40L3SGmcPDQ http://en.wikipedia.org/wiki/Skunkworks_project http://people.ischool.berkeley.edu/~duguid/SLOFI/Organizational_Learning.htm http://www.ibm.com/developerworks/webservices/library/ws-SOAGovernancepart1/index.html http://www.projectperfect.com.au/info_governance.php http://www.ibm.com/developerworks/webservices/library/ws-SOAGovernancepart1/index.html http://www.bothsidesofthetable.com/2010/08/23/the-power-of-quora-why-benchmark-was-right-to-pay-up/#comment-70781966 http://www.flickr.com/photos/30lines/5097782690/ http://www.flickr.com/photos/thox/4176956206 http://www.flickr.com/photos/wfryer/570930287/ http://www.flickr.chttp://www.flickr.com/photos/qwrrty/3673547033 om/photos/pellesten/4897890835/ http://www.flickr.com/photos/newzgirl/4995838099/ http://en.wikipedia.org/wiki/Nominal_group_technique http://www.flickr.com/photos/elitatt/4959348629 http://jxpaton.wordpress.com/2010/12/02/presentation-by-john-paton-at-inma-transformation-of-news-summit-in-cambridge-mass/ http://www.flickr.com/photos/doos/3944219183/ http://developer.yahoo.com/ypatterns/layout/pagegrids.html http://www.flickr.com/photos/mastababa/3176774028/ http://www.flickr.com/photos/danielpanev/3327096051/ http://www.flickr.com/photos/37893534@N07/3914521226/ http://www.flickr.com/photos/perhapstoopink/467087455/ http://www.flickr.com/photos/toprankblog/4619284166 https://confluence.umassonline.net/display/LPR/Welcome+-+glad+you+joined+us! http://www.flickr.com/photos/toprankblog/4619284166/ http://www.flickr.com/photos/bsabarnowl/4935866373/ http://en.wikipedia.org/wiki/Iterative_and_incremental_development http://en.wikipedia.org/wiki/Agile_software_development http://www.edtechmag.com/higher/updates/building-the-agile-university.html
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Planning for Disruption
- 1. Planning for Disruption: Nine steps toward agile online governance J. Boye Philadelphia 2011 May 5, 2011 Jay Collier • jay.collier@thecompass.com B. S. Wise
- 2. Emerging media for learning organizations • WGBH Educational Foundation • Public Broadcasting Service • Massachusetts Institute of Technology • Dartmouth College • Bates College • Maine Department of Education • The Compass LLC B. S. Wise
- 3. House calls Ted Kerwin
- 4. Movable type Wikipedia
- 5. Batch processing Pargon
- 6. Replacement cartidges Ollie Svenson Pargon
- 7. Horizontal hold Mandy Goldberg
- 8. Chalk and erasers Wikipedia
- 9. Your product or service here?
- 10. GE Healthcare
- 11. Clayton Christensen “A ‘disruptive innovation’ ... transforms an existing market or sector — or creates a new one — by introducing simplicity, convenience, accessibility, reliability, and affordability”
- 12. Digital MEDIA Personal computer Digital networks Electronic World Wide Web MEDIA Telegraph Printed Telephone MEDIA Radio Written Television Movable type Physical MEDIA Printing press EXPERIENCE Cave walls Photograph Bamboo slips Motion pictures Verbal Parchment Visual Paper mashdnart nate mightyboybrian wilhei schizoform mauricedb zest-pk wonderlane
- 13. Web 3.0? Evolution of the online ecosystem (or other buzzword?) (Simplified) ~2014 The Live Web “IS” Web 2.0 Online experiences will be assembled Web 1.0 ~2007 automatically and securely, based on personal and social interests, from The next Web was “ME” and“US” services and systems hosted in the ~2000 “IT” The first Web was Knowledge about an organization started moving virtual cloud. Standard exchange methods are critical. out into the “cloud.” Services, too. Most knowledge Facebook Share knowledge about an organization was on “the” Web site. Delicious Flickr Web media and content WordPress Media Google Docs hosted locally and content Use services hosted locally Enterprise Enterprise data data Wikipedia LinkedIn Enterprise Phone Television data Email YouTube NetVibes Twitter Build connections Range of organizational IT governance and infrastructure v0.99 - Jay Collier, 12/2/08 Questions/comments? <mailto:jay.collier@thecompass.com> Authorized access across services
- 14. Emotiv.com
- 15. Who is responsible for disrupting markets or industries? 50 Investors 6% 37.5 Agile incumbents 13% 25 Early adopters 34% 12.5 Scrappy upstarts 47% 0 Juniper Research for Wired Magazine
- 16. Warren Bennis Skunk works: “a project typically developed by a small and loosely structured group of people who research and develop a project primarily for the sake of innovation.”
- 17. Twentieth-century examples • Walt Disney animation studios • Black Mountain College • Lockheed's Skunk Works • Xerox's Palo Alto Research Center • Apple Computer
- 18. John Seely-Brown Communities of Practice ... offer the core of a large organization a means and a model to examine the potential of alternative views of organizational activity Wikipedia
- 19. Disruptive innovation teams INFORMAL • Type: Community of practice • Membership: Self-selected • Charge: Informal FORMAL • Type: Business unit • Membership: Appointed • Charge: Formal
- 20. Who is the sponsor? Innovation Leadership Group Innovation Management Group Innovation Operations Group
- 21. What is the relationship to core governance? Marc Smith, Colin Project Perfect, Level Five Solutions
- 22. How to stay nimble? Monitor, model, mentor, make meaning
- 23. 1. Monitor
- 24. 2. Define goals 30 Lines, David Carrington, Wesley Fryer
- 25. 3. Listen to constituents Pelle Sten, Tim Pierce, Kristen Wolff
- 26. 4. Prioritize needs Eliatt, Jay Collier
- 27. 5. Prototype Text
- 28. 6. Standardize Rob Enslin, Babak Fakhamzadeh, Daniel Panev
- 29. 7. Operationalize Robert Higgins, Perhapstoopink, UMass, EDUCAUSE
- 30. 8. Evaluate s Benefits (revenue, lead generation) - Costs (people, materials) = ROI Bill McChesney, TopRankBlog
- 31. 1996 9. Iterate 2001 2006 Awareness Knowledge Selection Satisfaction Loyalty Advocacy Wikipedia, Robin Corps
- 32. Are you planning for disruption? How do you stay nimble? jaycollier.net • jay.collier@thecompass.com B. S. Wise GE Healthcare