Web 2.0 Changes Emergency Communications
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Web 2.0 Changes Emergency Communications
- 1. The World occurs because it is communicated. Umberto Galimberti INFORMING THE PUBLIC The Post-Gutemberg Challenge for Risks and Emergency Management ELENA RAPISARDI PROTEC Torino 30/06/2011
- 2. EMERGENCY WEB 2.0 2
- 4. Web changes communications http://www.flickr.com/photos/photodavid/
- 6. 1964 The Times They Are A-Changin’
- 7. Gutenberg Bible Gutenberg Revolution lowered the production costs increased the books production favourished the democratic access to knowledge stimulated litteracy 1455 contributed to the critical thinking created institutionalized inforation model
- 8. Tim O´ Reilly announces Web 2.0 2003
- 9. 2011
- 10. 70% Italy: population with internet access audiweb 12/2010
- 11. 13% Italy: population with mobile internet access audiweb 12/2010
- 12. 21,4 Mio Italy: social network users audiweb 12/2010
- 14. The wealth of networks: how social production transforms markets and freedom. Yochai Benkler. The post-Gutemberg revolution is «The end of institutionalised mediation models». Richard Stacy The Web 2.0 World
- 15. Web 2.0 Key Words #share #collaborate #communicate #cooperate #support #include - e.g. #diversity
- 17. #terremotoabruzzo The first Italian emergency event in the web 2.0 era Soon after the earthquake .... 130 facebook groups thousands of messages, status, ... twitter messages what for? to communicate fears, hopelessness, to inform on the victims and the rescue interventions to look for some friends, relatives, ... to share information on the overall situation to organise donations (money and goods)
- 18. «with advances in technology, the gap between professionals and amateurs has narrowed, paving the way for companies to take advantage of the talent of the public.» Darren Gilbert <p>The Crowd</p>
- 19. Approach | Web 2.0 OpenFreeCloud Social Collaboration Distributed technologies Web 2.0 Social network: a The result is a flourishing [web & mobile] built to social structure made up of nonmarket sector of integrate, that collectively individualsorganizations information, knowledge, and transform mass (nodes, which are connected cultural production, based participation into valuable by one or more specific in the networked outcomes. types of interdependency: environment, and applied to friendship, common anything that the many Ross Dawson. interest, financial exchange... individuals connected to it Future Exploration Network or relationships of beliefs, can imagine. knowledge or prestige. Yochai Benkler Wikipedia The Wealth of Networks People is the Key - We are the Key
- 20. Approach | Risk & Emergency Subsidiarity Resilience Prevention Principles that positively «The aim is to shift from a From Forecast/Monitoring to value communities and largely local authority and Prevention. what comes out in terms of emergency services agenda A set of actions to avoid or local response to citizens to involvement of the public decrease disaster impact, needs. and business community - implemented on the basis The aim is to increase the so to increase the capacity of knowledge acquired usercitizenslocal-bodies of citizens and businesses through forecast and responsibility and proactive to take more responsibility for monitoring analysis. attitude. their own risk management.» UE Abruzzo Emergency - Roio Piano Rescue Camp PeopleUsersCitizensOperators in face of disasters
- 21. Civil Protection 2.0 Web 2.0/3.0 Resilience Civil Protection Bodies Volunteers Scholars/Experts Business Citizens Media Collaboration Sharing
- 22. Citizens as sensors
- 23. The Challenge PeopleUsersCitizensVolunteers..... «emotional» participation proactive collaboration
- 24. The 2.0 Tools
- 26. Volunteer and Technical Communities (VTCs) working on disaster and conflict management. Community-driven Web 2.0 Technology
- 27. «Changing the world one map at time» Patrick Maier, Ushahidi Three Capabilities Fusion Attribution Automated Alerts An Example by George Chamales to be continued...
- 28. Will the VTCs play an increasingly important role in the future disaster management? Will the increasing number of volunteers and the power of Web 2.0 technologies will change the disaster management? Which are the SWOT of this new path?
- 29. SWOT: Web 2.0 and Risks Strength Weakness Local Social Ties Opportunities «Web Divide» Global Social Networks Common Approach Low Budget Volunteers Commitment Free web 2.0 platforms Web 2.0 Community Institutionalized information model Low Web litteracy Citizens driven information model Past Dependencies Threads Privacy and Security Issues Low Collaboration Privacy and Security Issues Slow pace of change Participation and Collaboration Low Budget Reliability of Sources Lack of Continuance
- 30. Richard Stacy | www.richardstacy.com The assets of a post-Gutemberg world 100% controlled by stakeholders/customers Community Conversation Content 100% controlled by you/institution/organization/....
- 31. Civil Protection 2.0 «Community» Institutions Communications Volunteers Ma ss ne na red gem pa RISKS ent Pre Relief Media Citizens
- 32. The Institutions Challenge RECOGNIZE the whole transformational challenge and participate to the transition BUILD a reputation for reliability, trust in the Web 2.0 Crisis Community [content-community-conversation] ACKNOWLEDGE AND DEVELOP assets and competencies reflecting the collaborative, collective approach [web litteracy] of the web community world wide PRACTICE openess and transparency [Open Government] FOSTER concrete and operational projects involving the VTCs
- 33. The VTCs Challenge Disaster Relief 2.0: The Future of Information Sharing in Humanitarian Emergencies, by the UN and partner Build a reputation for reliability, trust, professionalism Lack of resources The technical challenges of geolocation with partial information and verifying accuracy of reports Building local capacity to manage disaster and conflict organizations situations Better sharing of experiences world wide [true Open & Collaborative Approach] and overcome language barriers Strengthen the collaboration with Institutional Bodies and traditional volunteers organizations
- 34. A pilot project http://valdicecina.salaoperativaprociv.org Map of the Intermunicipality Civil Protectio Plan Public and shared Geolocated data Downloadable Map [pdf shared on Google Docs] Meteo Alerts Information, News, Feeds Knowledge Sharing Crowdsourcing Map to send and receive alerts and reports iGoogle shared between 11 COC and Volunteers associations geo tracking [google latitude] google talk google documents for collaboration
- 35. Are We Ready?
- 36. ELENA RAPISARDI e.rapisardi@gmail.com www.elenarapisardi.com @erapisardi