NELA 2011 Trends in Tech for Reference
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NELA 2011 Trends in Tech for Reference
- 1. Trends in Technology for Reference Andy Burkhardt Michele McCaffrey Heidi Steiner New England Library Association Annual Conference Burlington, Vermont • October 3, 2011 http://slidesha.re/pWSMqE
- 2. Technology for reference outreach
- 6. Social Media for Outreach Use it for engagement You don’t need to reach everyone No two library communities are the same
- 7. UVM’s Ask Campaign http://crln.acrl.org/content/69/4/208.full.pdf+html
- 11. People ask us reference questions
- 12. People don’t ask US reference questions…
- 13. (but we answer them anyway)
- 14. They recognize we’re a place to get help with research
- 15. They say nice things about us
- 16. Things to remember Tailor it to your community Experiment/Fail Focus on engagement not growth
- 17. Technology for reference administration
- 30. Technology for PROVIDING reference
- 31. The seemingly countless technologies available can help us do our jobs better and improve service to our patrons.
- 32. Get ready….
- 34. Technical problems are magnified and more difficult to diagnose.
- 35. Instructions take longer to explain in text.
- 38. Screen sharing
- 43. Screen sharing
- 45. Presenter
- 46. Viewer
- 47. Quick Screen Share www.quickscreenshare.com
- 52. Mikogo
- 53. Screen Sharing Nested Into Other Services Hangouts www.skype.com http://plus.google.com
- 54. One-on-OneResearch Consultations with Web Conferencing
- 60. Although you’re far… by ~Aphrodite http://www.flickr.com/photos/aphrodite/66231929/
- 61. Best Buy Express by gsbrown99 http://www.flickr.com/photos/gsbrown99/4682107263/
- 63. 52:Numbers:13 by patersorhttp://www.flickr.com/photos/patersor/3683012034/
- 64. Fast Hands by laffy4k http://www.flickr.com/photos/laffy4k/441037582/
- 65. Zoom by bcymethttp://www.flickr.com/photos/bcymet/3716590450/
- 66. FLY AWAY! By gerrit’s in motion http://www.flickr.com/photos/gerritwenz/2354238376/
- 67. Blockade by edler_dhttp://www.flickr.com/photos/dan_e/324180649/
- 69. Doing research by Viewoftheworldhttp://www.flickr.com/photos/view/142745616/
- 70. 3D Character and Question Mark by 姒儿喵喵 http://www.flickr.com/photos/crystaljingsr/3914729343/
- 72. Heidi Steiner Distance Learning Librarian Norwich University 802.485.2171 hsteiner@norwich.edu @heidisteiner Michele McCaffrey Reference & Instruction Librarian St. Michael’s College 802.654.2411 mmccaffrey@smcvt.edu Andy Burkhardt Emerging Technologies Librarian Champlain College 802.383.6697 aburkhardt@champlain.edu @vonburkhardt http://andyburkhardt.com/
Editor's Notes
- Rattling off free tech…
- Need new screenshots for this