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The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Faculty
Keys to success of in the SUNY Learning Network

Development
                                                 Alexandra M. Pickett
                                                 Associate Director
                                                 SUNY Learning Network
                                                 Faculty Development & Instructional Design




                   2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development


                             •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Overview
                                     This presentation will describe:
                                           An introduction and background of the SUNY
                                            Learning Network (SLN).

                                           The 5 key elements in SLN’s successful
                                            award-winning online faculty development
                                            program.

                                            Our challenges & some lessons learned.




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Introduction
    State University of
                       New York
                        The single largest public university in the nation
                        440,000 students
                        32,000 + faculty

                        64 Campuses
                                 13 University Centers and Doctoral Degree Granting Inst.
                                 13 University Colleges
                                 8 Colleges of Technology
                                 30 Community Colleges




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SUNY Learning . .
    2008-2009 academic year.
Network

!
                                    30 of the 64 campus participate in SLN.
     SLN was referenced             3,000 online faculty.
     in testimony to the
     Kerrey Commission              107 online degrees offered.
     in Congress as the
     2nd largest                    100,000+ online student enrollments.
     ALN in the
     country.                       4,000 + fully online courses.
                                    high levels of student & faculty satisfaction.
                                    CC account for 67% of student enrollments.




                             •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Awards                             2000 EDUCAUSE Award for Systemic Progress in
                                       Teaching and Learning

                                       2001 Sloan-C award for Excellence in ALN Faculty
                                       Development

                                       2002 Sloan-C award for Excellence in Institution-Wide
                                       ALN Programming

                                       2003 Sloan-C Award for Excellence in Online Teaching

                                       2006 USDLA 21st Century Best Practice Award - Online
                                       Technology - Higher Education

                                       2009 NUTN Distance Education Innovation Award




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Background

 !
    Historical Benefits of
   SLN -
   built a
                         Membership in SLN
   University                   Faculty Development and Training
   System-wide                  Faculty Training Materials
   ALN                          Course Development Process
                                Instructional Design & Support Team – best practices
                                Campus-based MIDs – for ongoing local Faculty Support
   Visit:
                                Research/Data Collection/Analysis
   http://SLN.suny.edu
                                Campus-based Academic Coordinator liaison
                                Policy Development
                                Marketing & Promotional Activities
                                Technical Infrastructure (Servers/Telecommunications)
                                Technical Support/7 x 24 Operational Support
                                HelpDesk/7 days a week
                                Central Inquiry Response Capacity
                                Common Student Registration Process
                                SUNY DL Web site
                                Assisting Registrars

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The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN SUNY Campus
    Background
                       Responsibilities
                       Academic Authority
                                Offer Courses
                                Grant Degree
                                Select Faculty
                                Academic Review

                       Standard Student Services
                                Enrollment Management
                                Financial Aid
                                Advisement

                       Receive and Manage Revenue
                                Tuition, State Aid, Charge Backs, etc.


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The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Background
    Growth in online
                       courses…
4500                                                                                                     4325
4000
3500                                                                                              3460
3000
2500
                                                                                           2207
2000                                                                            1853
1500                                                               1456
                                                         1260
1000
                                             724
 500
                                  227
   0         8       34
        95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05

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The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Background
    Growth in online degree
                        programs & certificates
120

100

  80

  60
                                                                                                      107
                                                                                                 94
  40
                                                                               62           69
                                                                   57
  20                                                      41
                                              27
   0     0      0       1            4
       95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07
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The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Background
                       Growth in enrollments
110000
100000                                                                                                        101272
 90000                                                                                                86,110
 80000
 70000                                                                                      68,887
 60000
 50000                                                                                 53,638
 40000                                                                       39,966
 30000                                                          25814
 20000
 10000                                                13021
                                           6060
     0        119 447 2009
           95- 96- 97- 98-                      99-       00-       01- 02 03 03-               04-     05-
           96    97  98  99                     00        01        02        04                05      06
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Yesterday been…
    Where we’ve
                                1994-95 research & development period.
                                Objective: what works?
                                We already assumed “no significant difference”
                                http://www.nosignificantdifference.org/


                                1995-99 synthesis of models, processes, &
                                procedures, infrastructure, resources, support
                                and services.
                                Objective: will it scale?

                                1999-05 . . . Full-scale production.
                                Objective: institutionalization, sustainability
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Migrationare…
    Where we
                                   2006-09 Campus, Course, Faculty, and SLN
                                   programmatic migration to ANGEL and new
                                   business model.

                                   Objective: Will they buy our support and services?
                                   What are the benefits of membership? Whom do
                                   we serve?

                                   2009 in the last month of our migration BB buys
                                   ANGEL.

                                   ??
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Todaychallenges ...
   Our
                                     25 of the 40 campuses migrated with us to
                                      ANGEL - a 3-year process - June 2009.
                                      Future migration? To what?

                                     Migration of programmatic elements,
                                      approaches, processes, methods.

                                     Decentralization results in many changes for
                                      the program and campuses.

                                     Supporting campuses that choose not to use
                                      the “preferred CMS.”

                                     New fee for service business model.

                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




The Where are we going?
    Future...
                                . . . Evolution now!
                                                        other LMSs
                                                        blended learning
                                                        quality matters
                                                        web2.0
                                                        digital repositories
                                                        mobile learning
                                                        e-portfolio
                                                        portals
                                                        single sign-on
                                Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY
                                online needs including web enhanced and hybrid courses. Shift to fee for services
                                model, shift from faculty and course-centered program to community-centered support &
                                services.

                            •   A l e x a n d r a       M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Faculty
Development                             Our Roadmap...
                                         Objective: develop large numbers of faculty to
                                          teach online and insure consistent and effective
                                          courses developed in a specific time frame.
                                         Required: Need to develop and implement a
                                          scaleable and replicable process to train large
                                          numbers of faculty to produce technically and
                                          instructionally sound courses.
                                         Result: Comprehensive and integrated faculty
                                          development and course design processes.



                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Faculty
Development
    How we did it...
 Share stuff            Large-scale production required that we develop ways to
 we know works.          support & train large numbers of faculty and produce large
                         numbers of courses of consistent quality.
 Learn from
                        Using a comprehensive faculty development and course
 faculty - what
                         design approach, we avoid cookie cutter mass production by
 they find works.
                         working with individual faculty and allowing them and their
                         content to drive course design.

                        We have the opportunity to influence and share best
                         practices across the design of all courses.


                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN’s 5 key
elements
!
                                       1.    Model: Rapid Scale: This required that we develop a consistently applied
  What I have learned                        and thoughtful faculty development process.
  from working with over
  3000 SUNY faculty,                   2.    Support: Large numbers: Successful online courses have effective
  from 40+ SUNY                              designs and effective/prepared instructors. = Instructional designers, HD,
                                             templates.
  institutions, and
  thousands of students                3.    Approaches: Our philosophy: The pedagogy dog wags the technology
  since 1994.                                tail NOT the other way around.

                                       4.    Evaluation: Program evaluation and continuous improvements: Iterate!
                                             Best practices: what is working, why, what needs to be improved?

                                       5.    Quality: Requires a comprehensive approach to training, support,
                                             resources, best practices, exemplars, community of practice,
                                             template/standards, formal course review/rubric.




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Models
Key Element

  ?                         •
                                       What models does SLN use
                                       for online faculty development,
                                       course design, and training?




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                                                                                       •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




KeySLN faculty development,
    Element
                      course design, training. . .
     1. Model                         4-Stage faculty development process.
     2. Support

     3. Approaches                    7 step online course design process.
     4. Evaluation

     5. Quality                            Challenge: scalability, faculty
                                           buy-in, consistency in course
                                           quality and student experience.
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




                                                Garrison, Anderson, Rourke, Archer (2002).
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




SLN Research & Publication
    Background
                        http://tinyurl.com/69zw4l




                             •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Support
Key Element

  ?                         •
                                        What key support roles are
                                        necessary?




                                A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9
                                                                                       2
                                                                                       •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




KeySLN support. . .
    Elements
                                          Campus-based MIDs & ACs.
     1. Model                             Community, professional development.
     2. Support                           Communications & regular events.
                                          Technical HelpDesk support.
     3. Approaches
                                          Resources in a variety of media.
     4. Evaluation

     5. Quality
                                           Challenge: Limited staff
                                           resources, exponential growth,
                                           institutionalization
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




 Approaches
Key Elements

  ?                         •
                                        What technology, tools, and
                                        approaches are necessary?




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                                                                                       3
                                                                                       •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




KeySLN technology, tools, &
    Elements
                      approaches. . .
     1. Model
                    Home-grown CMS from 1994 – 2009.
     2. Support     Faculty develop their own courses.
     3. Approaches  Empowerment = build automation and
                     build campus autonomy and self-service.
     4. Evaluation
                    Andragogy
     5. Quality
                                         Challenge: limited staff & resources,
                                         no CMS, exponential growth.
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network




Pedagogy
                                              EffectIve OnlIne Faculty Development : Keys to Success




    A Comparison…
Andragogy

!
                                                                   Pedagogy                 Andragogy
                                                          Dependent. Teacher        Moves towards
                                                          directs what, when, how a independence.
  According
               The learner                                subject is learned and    Self-directed. Teacher
  to Malcolm                                              tests that it has been    encourages and nurtures
  Knowles                                                 learned.                  this movement.
  1970’s                                                                            Interactive. Teaching
                                                          Passive. Teaching         methods include
               The learner's experience                   methods are didactic.     discussion, problem-
                                                                                    solving, etc.
                                                          People learn what society People learn what they
                                                          expects them to. So that need to know, so that
               Readiness to learn                         the curriculum is         learning is organized
                                                          standardized.             around real life application.
                                                                                    Learning experiences
                                                          Acquisition of subject    should be based around
               Orientation to learning                    matter. Curriculum        experiences, since people
                                                          organized by subjects.    are performance centered
                                                                                    in their learning.
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Evaluate
Key Elements

  ?
                                      How do you evaluate and
                                      improve your program, your
                                      understanding of online
                                      teaching and learning, and
                                      your approaches?

                                                                                       4
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Key Elements
                       SLN evaluation…
     1. Model                         Online teaching and learning
                                       Effectiveness: Start with a theoretical framework
     2. Support                            to inform and contribute to practice, approaches,
                                           models, processes
     3. Approaches
                                      Programmatic Effectiveness: In a
     4. Evaluation                         systematic regular way ask what is working and what
                                           can be improved?
     5. Quality
                                           Challenge: proof of concept,
                                           scalability, institutionalization,
                                           sustainability.
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Quality
Key Elements

  ?                         •
                                       How do you insure course
                                       quality?




                                A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
                                                                                           5
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Key Elements
                       SLN course quality. . .
                                          Course templates/standards/wizard.
     1. Model
                                          Course review rubric/checklists- QM
     2. Support                           Revise and Improve new faculty wkshp.
     3. Approaches                        RFIDI: http://sln.suny.edu/teachingsurvey
     4. Evaluation                        Community of faculty & IDs

     5. Quality                            Challenge: quality on a large
                                           scale and growing number of
                                           “experienced” online faculty.
                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Any questions


                                       ?
                      http://www.slideshare.net/alexandrapickett/




                            •   A l e x a n d r a   M.   P i c k e t t   •   2 0 0 9   •
The SUNY Learning Network                     EffectIve OnlIne Faculty Development : Keys to Success




Thank you!
                      Alexandra M. Pickett
                      alexandra.pickett@suny.edu
                                      Join my network!

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SLN faculty development program

  • 1. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Keys to success of in the SUNY Learning Network Development Alexandra M. Pickett Associate Director SUNY Learning Network Faculty Development & Instructional Design 2001 recipient of the Sloan-C Award for Excellence in ALN Faculty Development • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 2. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Overview This presentation will describe:  An introduction and background of the SUNY Learning Network (SLN).  The 5 key elements in SLN’s successful award-winning online faculty development program.  Our challenges & some lessons learned. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 3. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Introduction State University of New York  The single largest public university in the nation  440,000 students  32,000 + faculty  64 Campuses  13 University Centers and Doctoral Degree Granting Inst.  13 University Colleges  8 Colleges of Technology  30 Community Colleges • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 4. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 5. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SUNY Learning . . 2008-2009 academic year. Network !  30 of the 64 campus participate in SLN. SLN was referenced  3,000 online faculty. in testimony to the Kerrey Commission  107 online degrees offered. in Congress as the 2nd largest  100,000+ online student enrollments. ALN in the country.  4,000 + fully online courses.  high levels of student & faculty satisfaction.  CC account for 67% of student enrollments. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 6. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Awards 2000 EDUCAUSE Award for Systemic Progress in Teaching and Learning 2001 Sloan-C award for Excellence in ALN Faculty Development 2002 Sloan-C award for Excellence in Institution-Wide ALN Programming 2003 Sloan-C Award for Excellence in Online Teaching 2006 USDLA 21st Century Best Practice Award - Online Technology - Higher Education 2009 NUTN Distance Education Innovation Award • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 7. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background ! Historical Benefits of SLN - built a Membership in SLN University  Faculty Development and Training System-wide  Faculty Training Materials ALN  Course Development Process  Instructional Design & Support Team – best practices  Campus-based MIDs – for ongoing local Faculty Support Visit:  Research/Data Collection/Analysis http://SLN.suny.edu  Campus-based Academic Coordinator liaison  Policy Development  Marketing & Promotional Activities  Technical Infrastructure (Servers/Telecommunications)  Technical Support/7 x 24 Operational Support  HelpDesk/7 days a week  Central Inquiry Response Capacity  Common Student Registration Process  SUNY DL Web site  Assisting Registrars • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 8. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN SUNY Campus Background Responsibilities Academic Authority Offer Courses Grant Degree Select Faculty Academic Review Standard Student Services Enrollment Management Financial Aid Advisement Receive and Manage Revenue Tuition, State Aid, Charge Backs, etc. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 9. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in online courses… 4500 4325 4000 3500 3460 3000 2500 2207 2000 1853 1500 1456 1260 1000 724 500 227 0 8 34 95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 10. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in online degree programs & certificates 120 100 80 60 107 94 40 62 69 57 20 41 27 0 0 0 1 4 95-96 96-97 97-98 98-99 99-00 00-01 01-02 02 03 03-04 04-05 06 07 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 11. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Background Growth in enrollments 110000 100000 101272 90000 86,110 80000 70000 68,887 60000 50000 53,638 40000 39,966 30000 25814 20000 10000 13021 6060 0 119 447 2009 95- 96- 97- 98- 99- 00- 01- 02 03 03- 04- 05- 96 97 98 99 00 01 02 04 05 06 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 12. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Yesterday been… Where we’ve 1994-95 research & development period. Objective: what works? We already assumed “no significant difference” http://www.nosignificantdifference.org/ 1995-99 synthesis of models, processes, & procedures, infrastructure, resources, support and services. Objective: will it scale? 1999-05 . . . Full-scale production. Objective: institutionalization, sustainability • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 13. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Migrationare… Where we 2006-09 Campus, Course, Faculty, and SLN programmatic migration to ANGEL and new business model. Objective: Will they buy our support and services? What are the benefits of membership? Whom do we serve? 2009 in the last month of our migration BB buys ANGEL. ?? • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 14. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Todaychallenges ... Our  25 of the 40 campuses migrated with us to ANGEL - a 3-year process - June 2009. Future migration? To what?  Migration of programmatic elements, approaches, processes, methods.  Decentralization results in many changes for the program and campuses.  Supporting campuses that choose not to use the “preferred CMS.”  New fee for service business model. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 15. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success The Where are we going? Future... . . . Evolution now!  other LMSs  blended learning  quality matters  web2.0  digital repositories  mobile learning  e-portfolio  portals  single sign-on Objective: Growth and expansion, to serve the entire spectrum and continuum of SUNY online needs including web enhanced and hybrid courses. Shift to fee for services model, shift from faculty and course-centered program to community-centered support & services. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 16. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Development Our Roadmap...  Objective: develop large numbers of faculty to teach online and insure consistent and effective courses developed in a specific time frame.  Required: Need to develop and implement a scaleable and replicable process to train large numbers of faculty to produce technically and instructionally sound courses.  Result: Comprehensive and integrated faculty development and course design processes. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 17. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Faculty Development How we did it... Share stuff  Large-scale production required that we develop ways to we know works. support & train large numbers of faculty and produce large numbers of courses of consistent quality. Learn from  Using a comprehensive faculty development and course faculty - what design approach, we avoid cookie cutter mass production by they find works. working with individual faculty and allowing them and their content to drive course design.  We have the opportunity to influence and share best practices across the design of all courses. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 18. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN’s 5 key elements ! 1. Model: Rapid Scale: This required that we develop a consistently applied What I have learned and thoughtful faculty development process. from working with over 3000 SUNY faculty, 2. Support: Large numbers: Successful online courses have effective from 40+ SUNY designs and effective/prepared instructors. = Instructional designers, HD, templates. institutions, and thousands of students 3. Approaches: Our philosophy: The pedagogy dog wags the technology since 1994. tail NOT the other way around. 4. Evaluation: Program evaluation and continuous improvements: Iterate! Best practices: what is working, why, what needs to be improved? 5. Quality: Requires a comprehensive approach to training, support, resources, best practices, exemplars, community of practice, template/standards, formal course review/rubric. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 19. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Models Key Element ? • What models does SLN use for online faculty development, course design, and training? A l e x a n d r a M. P i c k e t t • 2 0 0 9 1 •
  • 20. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN faculty development, Element course design, training. . . 1. Model  4-Stage faculty development process. 2. Support 3. Approaches  7 step online course design process. 4. Evaluation 5. Quality Challenge: scalability, faculty buy-in, consistency in course quality and student experience. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 21. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Garrison, Anderson, Rourke, Archer (2002). • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 22. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 23. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success SLN Research & Publication Background http://tinyurl.com/69zw4l • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 24. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 25. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 26. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Support Key Element ? • What key support roles are necessary? A l e x a n d r a M. P i c k e t t • 2 0 0 9 2 •
  • 27. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN support. . . Elements  Campus-based MIDs & ACs. 1. Model  Community, professional development. 2. Support  Communications & regular events.  Technical HelpDesk support. 3. Approaches  Resources in a variety of media. 4. Evaluation 5. Quality Challenge: Limited staff resources, exponential growth, institutionalization • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 28. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Approaches Key Elements ? • What technology, tools, and approaches are necessary? A l e x a n d r a M. P i c k e t t • 2 0 0 9 3 •
  • 29. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success KeySLN technology, tools, & Elements approaches. . . 1. Model  Home-grown CMS from 1994 – 2009. 2. Support  Faculty develop their own courses. 3. Approaches  Empowerment = build automation and build campus autonomy and self-service. 4. Evaluation  Andragogy 5. Quality Challenge: limited staff & resources, no CMS, exponential growth. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 30. The SUNY Learning Network Pedagogy EffectIve OnlIne Faculty Development : Keys to Success A Comparison… Andragogy ! Pedagogy Andragogy Dependent. Teacher Moves towards directs what, when, how a independence. According The learner subject is learned and Self-directed. Teacher to Malcolm tests that it has been encourages and nurtures Knowles learned. this movement. 1970’s Interactive. Teaching Passive. Teaching methods include The learner's experience methods are didactic. discussion, problem- solving, etc. People learn what society People learn what they expects them to. So that need to know, so that Readiness to learn the curriculum is learning is organized standardized. around real life application. Learning experiences Acquisition of subject should be based around Orientation to learning matter. Curriculum experiences, since people organized by subjects. are performance centered in their learning. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 31. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Evaluate Key Elements ? How do you evaluate and improve your program, your understanding of online teaching and learning, and your approaches? 4 • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 32. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Key Elements SLN evaluation… 1. Model  Online teaching and learning Effectiveness: Start with a theoretical framework 2. Support to inform and contribute to practice, approaches, models, processes 3. Approaches  Programmatic Effectiveness: In a 4. Evaluation systematic regular way ask what is working and what can be improved? 5. Quality Challenge: proof of concept, scalability, institutionalization, sustainability. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 33. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Quality Key Elements ? • How do you insure course quality? A l e x a n d r a M. P i c k e t t • 2 0 0 9 • 5
  • 34. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Key Elements SLN course quality. . .  Course templates/standards/wizard. 1. Model  Course review rubric/checklists- QM 2. Support  Revise and Improve new faculty wkshp. 3. Approaches  RFIDI: http://sln.suny.edu/teachingsurvey 4. Evaluation  Community of faculty & IDs 5. Quality Challenge: quality on a large scale and growing number of “experienced” online faculty. • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 35. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Any questions ? http://www.slideshare.net/alexandrapickett/ • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •
  • 36. The SUNY Learning Network EffectIve OnlIne Faculty Development : Keys to Success Thank you! Alexandra M. Pickett alexandra.pickett@suny.edu Join my network!  http://www.twitter.com/alexpickett  http://www.slideshare.net/alexandrapickett/slideshows  http://www.youtube.com/user/alexandrapickett  http://slnsolsummit2009.edublogs.org/  http://etap687.edublogs.org  http://twitter.com/slnsolsummit  http://flickr.com/photos/alexandrapickett  http://www.spock.com/Alexandra-M.-Pickett-TFZBh10F  http://www.linkedin.com/in/alexandrapickett  http://del.icio.us/alexandrapickett/  http://www.diigo.com/profile/alexandrapickett  Alejandra Subagja in Second Life http://slurl.com/secondlife/SUNY%20Learning%20Network/128/128/0  Skype: alexandrapickett • A l e x a n d r a M. P i c k e t t • 2 0 0 9 •