9. Integrated, Holistic Approach
AWARENESS
EXPERIENTIAL COMMUNITY
Display Web Support
Direct
Mobile Networks
ATTRACT ENGAGE CONVERT RETAIN
Retail Platforms eCRM
Search Events Forums
COMMERCE
TRAFFIC LOYALTY
Consumer Research & Strategy Site Conversion Flow + Analytics CRM & Loyalty Programs
Brand Definition &
KPIs & ROI evaluation Testing + Optimization Social Networks & Private
Reinvigoration
Optimization Transaction Performance Forums
9 Design, UX + Dev
Measurement & Analytics Support Platforms
10. Facts
• Full-service agency with digital/technology at the
core
• One of the largest interactive marketing &
technology companies
• 2,000+ employees worldwide
• 8 US offices: Atlanta, Austin, Chicago, New York,
Philadelphia, Portland, San Francisco, Seattle
• 6 International hubs: Frankfurt, Hong Kong, London,
Sao Paulo, Shanghai, Sydney
20. Product / Business Cycle
GROWTH
Re-Inventing
Business
How quickly the
landscape is
changing?
Concept Concept Market Business
Creation Development Development Optimization Harvesting
TIME
We are the digital innovators of the PublicisGroupe, the third largest communications agency in the world
This is our mantraCreate – bring new solutionsExperiences – we don’t just build brand perception, we create brand reality; experiences that cause actionBusiness – focused solely on our client’s success
Trusted digital partner to some of the largest and most valuable brands in the world
We believe that every stage of the marketing process is interconnected and that marketing strategy requires an integrated, holistic approachSo we have invested heavily to build these service offeringsThough most clients focus on narrow engagements, they benefit by having talent that knows how to work across the entire funnel
Ray Kurzweil from MIT has pulled together an amazing set of equations showing that the pace of change is moving at a pace never seen before in the history of manThese stats are important to help us recognize the pace of change is changing.Why is that important? Because we need to keep pace with the change and accept that things happen faster.People adopt technologies fasterCloud technologies enable us to build applications fasterMost importantly we learn faster
The internet backbone is growing quicklyMore and more interactions are happening at a logarithmic pace i.e. faster than just linear or what we would expectIt’s not going down, even after the bubble burst
I liked this graph because it goes the other way, but seriously, what’s interesting about is that we ARE processing faster.Our brains are reconstructing images faster, which may indicate we are processing information fasterMaybe the flicker on LCD’s really isn’t such a bad thing. That doesn’t mean I am ready to give up my Kindle, but it’s definitely an interesting statistic to consider.
Product lifecycle in business sense… Decline phase can only be eliminated or delayed by re-inventing.. The time span depends on landscape… Combustion Engine in our cars has the time span that is really long but Yahoo, Groupon, Facebook or any company that does anything digital suffer from rapid changes.Technological ChangesUser expectation changesGlobalization (Internet and Access)
Engineering enables experiences it does not dictate it.
Technologically Strong but at the same time experientially inviting. Focus on interfaces and experience design.
Look into the future of any activity you do. Don’t follow BRD and Function specs. Be agile, be nimble and be ready to embrace the new world!