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Using Enterprise 2.0 in Knowledge Management

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Michelle Farabough
Michelle Farabough

A power point presentation to accompany the KMRM presentation for the 2009 KPM Symposium hosted at the University of Oklahoma Tulsa Campus, August 12 and 13, in conjunction with kipanet.org

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Using Enterprise 2.0 in Knowledge Management A PowerPoint to accompany our KPM Symposium presentation.
Web 2.0 ?
What is Free Checking 2.0 ?
Web 2.0 + KM = Enterprise 2.0
Make it Real . Take it Home. Theme of the 2009 KPM (Knowledge and Project Management) Symposium.
Is KM dead? KM 1.0 1991 – 2009 No longer practiced in the 21 st Century.
Can you answer What is KM ?
KM 1.0 = Imposed Technology Incentives Groupware Taxonomies Fileserver Knowledge Database ERP System Reference: http://www.besser20.de/english/
KM 1.0 doesn’t work , because it… … defines knowledge as a transferable good, which can be centrally provided … demands knowledge-sharing without providing context … wants to manage knowledge Reference: http://www.besser20.de/english/
Record. Store. Ignore. ,[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
Real KM = People + Process + Technology
In KM 1.0 the human element was missing.
[object Object],[object Object]
[object Object],[object Object],Reference: http://www.besser20.de/english/
“ I like to help, but I have my every day job to do!”
The web enters business .
Enterprise 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object]
A modern -day tale.
The Challenge: ,[object Object],[object Object],[object Object]
[object Object],[object Object]
Wrong!
The Journey . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Information is still in silos.
[object Object],[object Object],[object Object],[object Object],The Solution .
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
Enterprise 2.0! = the real KM
People Organizational Culture
Process How the organization gets things done
Technology Tools the organization uses to get things done
A Tool is only a Tool.
[object Object],[object Object]
The Results . ,[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
Social Computing
E2.0 requires integration Integration in Structure and Processes Integration of the Human Element and Organizational Culture Integration of Tools and Information Architecture
Reusable Knowledge + Collaboration = New Knowledge
Innovation!
[object Object],[object Object],Reference: http://www.besser20.de/english/
Make it Real. An Enterprise 2.0 tale.
E2.0 Information integration ,[object Object],[object Object],Reference: http://www.besser20.de/english/
A project! ,[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
ROI. Saves time. More efficient. Preserves knowledge in context. Transparency. Accountability.
Benefits of Social Computing ,[object Object],[object Object],[object Object],[object Object],Reference: http://www.besser20.de/english/
[object Object],[object Object],[object Object],[object Object],[object Object]
Building a Knowledge Infrastructure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Reference: http://www.besser20.de/english/
Take it Home . Start small. Think BIG . ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
KMRM.com

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